100MERCHANT SUPER AUDIT

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Externals

• Signage in good repair with no damage to logos or lettering, illuminated correctly?<br>

  Yes

  No

  N/A

• POS in good repair with correct messages?<br>

  Yes

  No

  N/A

• All outside tables & chairs clean and undamaged. Table bases and chair legs clean and well presented.

  Yes

  No

  N/A

• Are door staff correctly presented, smiling, welcoming?

  Yes

  No

  N/A

• Outside litter free with no cigarette butts or chewing gum, and regularly cleaned?<br>

  Yes

  No

  N/A

• Windows, doors, and shop front - all clean, free from smears, dirt, cobwebs etc.<br>

  Yes

  No

  N/A

• Cigarette bin clean and emptied?

  Yes

  No

  N/A

• Windows clean and streak free?

  Yes

  No

  N/A

Atmosphere

• All lights and fittings working, with shades clean and free of insects etc.<br>

  Yes

  No

  N/A

• Lights at correct level for the time of day?<br>

  Too Bright

  All Good

  Too Dark

• Are all staff wearing the correct uniform?

  Yes

  No

  N/A

• Are the floors clean: swept, mopped and vacuumed effectively?

  Yes

  No

  N/A

• Entrance mat dirt free and in good condition?

  Yes

  No

  N/A

• Music played at a suitable level for the amount of guests, all speakers working and appropriate for the time of day

  Yes

  No

  N/A

• Venue at a comfortable temperature for our guests.<br>

  Yes

  No

  N/A

• Wifi working?<br>

  Yes

  No

  N/A

• Is there a management presence front of house? Who is Duty Manager?<br>

  Yes

  No

• Menus clean & correct<br>

  Yes

  No

  N/A

• Tables set correctly?<br>

  Yes

  No

  N/A

• Trading area clean, tidy, and set for business?<br>

  Yes

  No

  N/A

• Are staffing levels correct for level of trade?<br>

  Yes

  No

  N/A

• Are the team smiling

  Yes

  No

  N/A

• Are the staff engaging with guests?

  Yes

  No

  N/A

Bar Area

• Bar top clean and no chewing gum under bar top?

  Yes

  No

  N/A

• Bar gantry clean, presentable and well stocked?

  Yes

  No

  N/A

• Beer fonts polished?

  Yes

  No

  N/A

• All products available and stocking policy being followed?

  Yes

  No

  N/A

• All products in date and stored correctly?

  Yes

  No

  N/A

• Is there soap hand, hand towels and hot water available at every station.

  Yes

  No

  N/A

• Is the area free from barfly?

  Yes

  No

  N/A

• Is there a price list present and up to date

  Yes

  No

  N/A

• Is the glass washer clean and in working order

  Yes

  No

  N/A

Toilets

• Toilets checked regularly ensuring they are clean, dry, & tidy?<br>

  Yes

  No

  N/A

• Light bulbs & fittings all work?<br>

  Yes

  No

  N/A

• Disabled toilet alarm working?<br>

  Yes

  No

  N/A

• Sanitary Equipment all neat & working<br>

  Yes

  No

  N/A

• Is the baby change unit in present and in good condition?

  Yes

  No

  N/A

• Hand Driers working and in good state of repair. No Stickers or grafitti

  Yes

  No

  N/A

• Do the toilets smell fresh?

  Yes

  No

  N/A

Back of House

• Is the celler clean and tidy

  Yes

  No

  N/A

• Is the ice machine clean and cleaning record in place

  Yes

  No

  N/A

• All products stored correctly

  Yes

  No

  N/A

• Is the ice scoop stored in a container?

  Yes

  No

  N/A

• Gas cylinders correctly located and chains used<br>

  Yes

  No

  N/A

• All products in date

  Yes

  No

  N/A

LICENSING

• Are the Weights and Measures Act & Under 18 signs displayed?

  Yes

  No

  N/A

• Is there a copy of the Licensing Summary displayed front of house?

  Yes

  No

  N/A

• PLH - sufficient on shift, certificates on site<br>

  Yes

  No

  N/A

• Security staff - door log book used correctly (managers details, capacity log, incidents, ID checks)<br>

  Yes

  No

  N/A

• Security Staff - Copies of SIA badges available, staff details & badges within date etc.<br>

  Yes

  No

  N/A

• Premises License and operating plan available

  Yes

  No

  N/A

• Staff Training records available

  Yes

  No

  N/A

Fire Safety

• Fire risk assessment up to date and available?<br>

  Yes

  No

  N/A

• Is the fire alarm tested weekly and recored?<br>

  Yes

  No

  N/A

• All emergency lights working

  Yes

  No

  N/A

• Monthly record of testing for emergency lights

  Yes

  No

  N/A

• All fire exits clear and well lit, correct signs by each call point?<br>

  Yes

  No

  N/A

• Staff on duty aware of fire meeting points (ask random member)<br>

  Yes

  No

  N/A

• Fire fighting equipment in good working order, correctly located, serviced and in date?<br>

  Yes

  No

  N/A

• All staff have been trained and signed off on the fire plan?

  Yes

  No

  N/A

Health and Safety

• First aid boxes all fully stocked<br>

  Yes

  No

  N/A

• No immediate risk in the building of slip, trips or falls found<br>

  Yes

  No

  N/A

• No evidence of pest infestation found during visit<br>

  Yes

  No

  N/A

• No Faulty Equipment Present

  Yes

  No

  N/A

• Accident book being being used properly

  Yes

  No

  N/A

• Staff have completed ladder training

  Yes

  No

  N/A

Kitchen

• Food Allergy Information Available

  Yes

  No

  N/A

• All chefs in correct uniform?

  Yes

  No

  N/A

• Are the doors, walls and grouting clean?

  Yes

  No

  N/A

• Are the ceilings and lights clean?<br>

  Yes

  No

  N/A

• Fly Killer clean and operational

  Yes

  No

  N/A

• Is the floor clean, not greasy and clear of debris (check under equipment)?<br>

  Yes

  No

  N/A

• Is the canopy clean and filters being changed regularly

  Yes

  No

  N/A

• Fryers free from grease and carbon build up?

  Yes

  No

  N/A

• Chargrills; are they clean, free from dirt and carbon build up?<br>

  Yes

  No

  N/A

• Dishwasher is it clean?

  Yes

  No

  N/A

• Does the dishwasher have sufficient detergent/rinse aid?

  Yes

  No

  N/A

• Is food stored correctly?

  Yes

  No

  N/A

• All food in date?

  Yes

  No

  N/A

• All food items correctly labelled?

  Yes

  No

  N/A

• Are benches, food sink, prep and work areas clean, tidy and free from clutter?<br>

  Yes

  No

  N/A

• Fridges at correct temp. (Check two)

  Yes

  No

  N/A

• Salamander; clean, free from dirt and carbon build up?<br>

  Yes

  No

  N/A

• Shelving; clean and free from grease? (check legs & wheels)<br>

  Yes

  No

  N/A

• Microwaves - clean and free from dirt? (check inside roof and rear filters)<br>

  Yes

  No

  N/A

• Oven clean and in good repair?

  Yes

  No

  N/A

• Fridge seals in a good state of repair

  Yes

  No

  N/A

• Freezer at correct temp

  Yes

  No

  N/A

• Freezer seals in a good state of repair

  Yes

  No

  N/A

• Are kitchen bins clean, have lids and rubbish being correctly separated?

  Yes

  No

  N/A

• Sanitiser - Is there D10 and blue roll available on each section in the kitchen?<br>

  Yes

  No

  N/A

• Raw Food Handling- are correct procedures being followed and raw stored on bottom shelves?<br>

  Yes

  No

  N/A

• Are probe wipes available and in date?<br>

  Yes

  No

  N/A

• Chopping Boards-are they available, in good repair and being used correctly? Red-meat. Blue-Raw fish. Green-Salad. Brown-Vegetables. White- Dairy. Yellow-Cooked Meats<br>

  Yes

  No

  N/A

• Is the kitchen free from glass?<br>

  Yes

  No

  N/A

• Food Rotation- rotated, covered and stored correctly?<br>

  Yes

  No

  N/A

• Cleaning Materials- all plastic bottles labelled with correct product (D1, D2, D9, D10)?<br>

  Yes

  No

  N/A

• Is fire blanket present

  Yes

  No

  N/A

• Is all food stored in food safe containers, no cracks, with lids or wrapped with cling film?<br>

  Yes

  No

  N/A

• Hand Washing Facilities- are they available? (soap, blue roll and a clean sink).<br>

  Yes

  No

  N/A

• Are chemicals stored correctly?<br>

  Yes

  No

  N/A

• All in one record being correctly completed check the last few days?

  Yes

  No

  N/A

• Last 3 months of All in one records available on site?

  Yes

  No

  N/A

• Nightly Management kitchen check being completed

  Yes

  No

  N/A

HR

• All staff receiving a company induction and compaince packs available

  Yes

  No

  N/A

• All staff have completed the following: Food Safety L2, Allergens, Licensing and Social Responsibility

  Yes

  No

  N/A

• Proof of eligibility documents upload to fourth for all employees

  Yes

  No

  N/A

Finally

• What was great in this visit?

• What could have been better?