Sales Growth

  • Nominate the number of Customer calls out side of the Branch

  • Increase active trading accounts % using My Account and the Payment Portal

  • Conduct Business Analysis Review with Top 5 Accounts

  • Spend 1 Day per month in the Showroom

  • Review Open Debtor Account and Dormant Accounts

Gross Margin Growth

  • Review Pricing Mix Report and target Trade Rates% for improvement

  • Reduce Pricing Over-rides as %

  • Review Quarterly Measures - generate Actions

  • Conduct VAP BBQ's

  • Review 10 Price files per Quarter

Working Capital - Stock and Debtors

  • Complete 7 SMS Branch Activities - Total Stock Holding

  • Action Customer Order > 60 Days reports

  • Clear D & E Stock - target

  • Action Trial Balance - Targeting Extentions

Reducing CODB

  • Utilize P & L to Identify Cost Savings

  • Sales per FTE

  • Review Cartage - Freight Recovery

Management and Leadership

  • Develop Quarter Training Plans for Each Staff Member

  • Conduct Weekly Pipeline Meetings

  • Conduct Daily Huddles

  • Implement Job Roles Posters and Self Audits

  • Communicate Quarterly Theme

  • Communicate AIT to Staff

  • Branch Activity - enjoying

  • Flexibility Rating

  • R10 Improvement

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