2022 Audit Wave 1

LS1- Are ALL External fire doors unlocked, unbarred and unbolted?

LS2 - Are fire routes clear to at least one metre?

LS3 - Fire Alarm & Emergency door release tested weekly for previous 3 weeks? Emergency Lighting tested last month? Fire Extinguisher Visual check completed in the last 3 months? Fire Evacuation Completed in the last 6 months? All to be recorded in the fire log folder.

LS4 - Is the current electronic Store General Risk Assessment & Manual handling Risk Assessment fully completed and signed by all members of management. Is Covid- 19 Assessment fully completed and signed by Management?

LS5- Ladders & Kick stool inspections completed within the last 3 months and recorded in the log?

LS6 - Check one week from the previous 4 weeks, Are the Legal & Safe must do actions fully completed on daily floorwalk sheet?

LS7 - Have ALL Wednesday Price changes on the back office have been printed and put out? Spot check 10 price changes from previous price changes to check on shelf price is correct?

LS8 - Challenge 25 POS - Is the store displaying the following current versions - Staff room poster, Aspirin, Ibuprofen, Paracetamol & Laxative talkers? Diet & fitness - appetite suppressants talkers? E-cig talkers displayed where applicable?

CP1 - Are employee files including leavers files secured in a locked office?

CP2 - Check 20% of staff files with a minimum of 3 files (Include a minimum of one NEW starter), is there a copy of the relevant RTW documentation in their file?

CP3 - For files checked are ALL Return to Work Interviews completed for absences over the rolling 12 months? Any occasions of absence 3 and over is the Absence Management Procedure being followed including long term sick invite to meeting or the meeting notes ? Are reasons documented on the RTW form where no action is taken?

CP4 - Time and Attendance - Review 2 colleagues and a member of management for last week against the rota and staff search sheets to ensure they are paid for the hours they actually worked?

CP5 - Are there a minimum of 2 weeks electronic rotas displayed for team on the scheduling board?

CP6 - Cosmetic aisle - Review CCTV for a previous day within the last 30 days, Is the correct cover in place?

CP7 - Check 1 Team member for understanding for the following - In relation to the sale of age restricted products, when would you ask a customer to show ID? What is the legal minimum age required to buy e-cig products? What is the refusal log used for? Where is the refusal log displayed in your store? Check the refusal log is displayed.

CP8 - Personal data check - Front & back of house. Is there any personal data on display within the shop floor area, check till area, beauty services, Pharmacy counter & Fragrance areas, office, notice boards, staff room and warehouse?

SH1 - Are all staff inc management, visitors and contractors are searched using security spinner and search tray? Check 1 full week from the previous 4 weeks, are all details on sheet fully completed? Where CCTV is available check 3 searches have been completed as per company search policy?

SH2 - Are Red pens secured away when not in use and no evidence of any unsigned stock in the canteen, office, warehouse or back of house?

SH3 - Check 25 lines across all depts. priced £10/€10 and above (pre-promotion price) are tagged? 80% compliance to be achieved.

SH4 - Check that ALL Spider Wraps and ALL Pin Tags are correctly applied as per company policy?

SH5 - Are damages being processed weekly and are duplicate receipts attached to customer returns? Do electrical returns have a fully completed damages label attached? Is the damages area in warehouse set up as per policy? Are damages/clearance lines displayed in the FSU on the shop floor?

SH6 - Check CCTV to verify that a safe check has taken place immediately after preparing and sealing the banking bag for 1 day from the previous 4 weeks?

SH7 - Complete a full dual controlled and documented safe check (all cash including, all sealed bags, with denominations recorded, prepared banking's, coupons, spare floats etc.) and declare on EPOS. MUST be zero difference. Has all charity money been paid in?

SH8 - Are all store keys secured as per key control policy? Is the security room or high value cabinet locked when not in use? Is the back door alarmed when not in use? Is the Key holder list up to date on the back office system?

SH9 - Till Area - Are counter cache boxes secure & locked? Are all unwanted receipts torn in half? Is the till note holding exceeding £80?

SP1 - Has the date code process been fully completed for the last 4 weeks on the HHT? Check 20 lines for rotation, items reduced within reduction period and current date.

SP2 - Check 3 refunds from previous 4 weeks, for evidence of dual control? Verify using CCTV. Original purchase details and names and addresses obtained where required are recorded on refund slip?

SP3 - Check 3 Transaction Voids from previous 4 weeks for evidence of dual control? Verify using CCTV

SP4 - Check one week of the previous 4 weeks, has the 'Cashier Security Report Checks' document been fully completed?

SP5 - Check one week from the previous 4 weeks - Is the Statement Of Movement Report fully checked off?

SP6 - Check one week from the previous 4 weeks - Has the Cosmetics Control document been fully completed? Has a tester order been completed for all stands within 2 weeks?

SP7 - Have all previous deliveries been submitted on the HHT?

SP8 - Is the store recycling process being followed correctly, i.e., plastic in clear sacks, general waste in red sacks and cardboard separated?

SP9 - Pick from Store orders - Check 3 current bags in store are they sealed and named? Open one bag and check the contents match the order summary?