2024 Network DC Audit - Editing

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location

  DC1

  DC2

  DC3

  DC4

  DC5

Clerk

• Was the trailer/container inspected once unloaded and documented?

  Yes

  No

  N/A

• Does the trailer tracking system match what is on the lot? (Check 3 - open trailer if possible to verify contents, if not verify seal #)

  Yes

  No

  N/A

• Was the trailer/container inspected upon arrival and documented?

  Yes

  No

  N/A

Indoor

• Are dock doors closed and secured when there is no trailer in the loading bay?

  Compliant

  Non-Compliant

• Is dock equipment, including doors and seals, in good condition?

  Yes

  No

  N/A

• Are dock doors open and left unmonitored?

  Compliant

  Non-Compliant

• Are dock levelers or dock plates in proper working order?

  Yes

  No

  N/A

Outdoor

• Are the Yard Jockey's free from issues inside of cabin, everything is in good working order?

  Yes

  No

  N/A

• What is the condition of the lot, is it free from potholes and deteriorated pavement or debris?

  Good

  Fair

  Poor

• Is the loading dock area clean and free of debris?

  Good

  Fair

  Poor

• What is the condition of the dock bumpers?

  Good

  Fair

  Poor

Staging Lanes

• Are all cases received with correct labels? (no lines, fading, incorrect barcode placement)

  Yes

  No

  N/A

• Are cases scanned with secondary sort to pallets correctly?

  Yes

  No

  N/A

• Are pallets located properly upon receiving?

  Yes

  No

  N/A

Recase

• Are there any cases in the recase area outside the ASNs SLA?

  Compliant

  Non-Compliant

• Is the IRF/OS&D up to date and ASN Specialist Group working on cases?

  Yes

  No

  N/A

Supervisor/Lead Questions

• Are ASNs completed and closed within 72 hours of receipt?

  Safe

  At Risk

  Fail

  N/A

• What are you doing to research and correct ASN issues? (Sending to the ASN Specialist Group?)

  Pass

  Fail

  N/A

• Is the carrier log populated with the correct information?

  Yes

  No

  N/A

• Is the receiving calendar updated with the correct information?

  Yes

  No

  N/A

Associate Questions

• Can receiving associates show correct procedure dealing with wet cases?

  Yes

  No

  N/A

• Can receiving associates show correct procedure dealing with damaged/unscannable label?

  Yes

  No

  N/A

• Can receiving associates show correct procedure dealing with cases that appear to be tampered with?

  Yes

  No

  N/A

• Can receiving associates show correct procedure dealing with damaged cases?

  Yes

  No

  N/A

Safety

• Are there any safety concerns in this area?

  Compliant

  Non-Compliant

• Are all automated lines clear of jams and blue lights? (if you see one, what is response time to correct?)

  Yes

  No

  N/A

Equipment Safety

• Are forklift forks lowered when not in use to prevent trip hazards?

  Pass

  Fail

  N/A

• Are blue lights and alarms on forklifts working and set properly?

  Yes

  No

  N/A

• Are workers protected from fixed objects that may cause injury (e.g., sharp machine edges)?

  Yes

  No

  N/A

• Are the Harnesses in good condition and stored properly?

  Pass

  Fail

  N/A

• Are workers wearing the proper safety items? (Harness)

  Pass

  Fail

  N/A

• Are the batteries and cables clean and free from acid buildup and corrosion?

  Pass

  Fail

  N/A

• Is safe operation of equipment (such as forklifts) observed in the reserve area?

  Pass

  Fail

  N/A

Physical Audit

• Are cases properly stored in reserve locations?

  Yes

  No

  N/A

• Are pallet staging locations correctly labeled, and being used correctly?

  Yes

  No

• Are pallets located correctly in reserve storage?

  Yes

  No

Inventory Control/Quality Questions

• What is reserve capacity at during audit?

• Are cycle count locations in active and VNA being audited?

  Yes

  No

  N/A

• Are associates following proper procedures when cycle counting VNA locations?

  Yes

  No

  N/A

• Are counts in reserve (quality, receiving, VNA) accurate?

  Pass

  Fail

  N/A

Associate Questions

• What do you do if a pallet in a location is incorrect?

• What do you do if you find an extra case during inventory?

• Are there any waves open for more than 4+ days or beyond the SLA timeline?

  Compliant

  Non-Compliant

• Are there any issues with item shortages?

  Yes

  No

  N/A

• Are all Rush and Last Call waves on track to be shipped out same day?

  Yes

  No

  N/A

Replenishment Staging

• Are pallets or carts stocked properly in reserve before being replenished into pick zones?

  Yes

  No

  N/A

• Are cases staged in one area, ready for replenishment?

  Yes

  No

  N/A

• Are there excess empty cases on top of racking in pick area?

  Compliant

  Non-Compliant

Active Location Validations

• Are there location/item discrepancies in flat rack or flow rack locations?

  Compliant

  Non-Compliant

• Are multiple styles stored in a single row?

  Compliant

  Non-Compliant

Inventory Control/Quality Questions

• Do the Auditors/Associates know what to do if the inventory in a location is incorrect?

  Yes

  No

  N/A

• Are cycle counts in active areas compared before and after to ensure proper procedures are followed?

  Yes

  No

  N/A

Active Pick Validation

• Are cartons properly labeled before being packed? "Generic Pick Label"

  Yes

  No

  N/A

• Are location/item discrepancies found during the picking process?

  Pass

  Fail

  N/A

• Are pallets located correctly for picking operations?

  Yes

  No

  N/A

Ecomm Bag Sortation

• Are bag sorter pallets located properly? (Audit three big pack locations to ensure pallets located there match)

  Yes

  No

  N/A

Locus Active Pick

• What is the current pick ration for locus? (4/1 minimum, 5/1 preferred)

• Is there Locus congestion?

  Good

  Fair

  Poor

• Audit of carton locations on Locus bot (Randomly select four Locus bots around the floor to ensure carton in correct location on bot)

  Compliant

  Non-Compliant

Associate Questions

• What do you do if there aren't enough units required for a pick?

  Yes

  No

  N/A

• What do you do if a carton scans invalid?

  Yes

  No

  N/A

• What do you do if a garment scans invalid?

  Yes

  No

  N/A

VAS Stations

• Are priceticket printers for VAS printing correctly (aligned, scannable)?

  Good

  Fair

  Poor

• Are cartons packed accurately for customer-specific requirements (DSG, TSC, etc.)?

  Compliant

  Non-Compliant

• Are there unapproved sizers being used?

  Compliant

  Non-Compliant

• Are cartons packed neatly and billed caps floated to top of cartons?

  Yes

  No

  N/A

Pack Out

• Are the packing slips being printed?

  Yes

  No

  N/A

• Is the quality of the packing slip acceptable?

  Pass

  Fail

  N/A

• Are the packing slip enclosed labels being placed to the side of the cartons?

  Pass

  Fail

  N/A

• Are label printers printing in good condition during packing operations?

  Good

  Fair

  Poor

• Are labels printed and applied correctly for customer specific labels types (DSG, Galls , etc.)?

  Compliant

  Non-Compliant

Supervisor/Lead Questions

• What do you do when VAS instructions are unclear, incorrect, or incomplete?

• Where can you find the specific VAS instructions if needed?

Inventory Control/Quality Questions

• Do you know the customer specific VAS requirement and where this information is stored?

  Yes

  No

  N/A

• Can you show the proper procedure for documenting errors?

  Yes

  No

  N/A

• Can you show the proper VAS for Specific Customers? (DSG, Tractor Supply, Academy)

  Yes

  No

  N/A

• Can you show the proper carton label placement for Specific Customers? (DSG, Sport Check, Amazon)

  Yes

  No

  N/A

Lanes

• Are there crushed or damage cartons on pallets that have not been corrected?

  Pass

  Fail

  N/A

• Are pallets located correctly on anchor lane? (Audit four random locations)

  Yes

  No

  N/A

• Are pallet height requirements met per customer requirements? "Mark's 80in, Cintas 72in"

  Yes

  No

  N/A

• Are palletize by PO customers being grouped correctly? "Home Depot 107513, Meijer 103482, Rural King 103530"

  Yes

  No

  N/A

Staging

• Are cartons labeled correctly per customer requirements on pallets?

  Yes

  No

  N/A

• Are carton size requirements met per customer specifications? "Cintas 107531, Unifirst 105443"

  Yes

  No

  N/A

• Are pallets properly shrink wrapped and cardboard corners inserted correctly if applicable?

  Yes

  No

  N/A

• Are pallets located correctly in staging & pack and hold locations? (Audit four random locations)

  Yes

  No

  N/A

• Does the customer load id systematically matches what is on the DHL Shipping Calendar?

  Yes

  No

  N/A

Loading

• Is the BOL (Bill of Lading) fully completed and ready for the carrier?

  Pass

  Fail

  N/A

• When BOL is completed are the changes being updated in WM?

  Pass

  Fail

  N/A

• Are pallet label requirements met for customer requirements?

  Yes

  No

  N/A

• Does the customer load id systematically matches what is on the DHL Shipping Calendar.

  Yes

  No

  N/A

• Do parcel orders have the correct customer load id in each PKT? (Collect Customers & DSG)

  Yes

  No

  N/A

• Are heat treated pallets being used per customer requirements? "International Orders"

  Yes

  No

  N/A

• Do carton and pallet counts match physically and systematically with the shipping calendar?

  Pass

  Fail

  N/A

• Are loads prepped and staged in one area, ready for pickup?

  Compliant

  Non-Compliant

Ecomm Loading

• Are bag sorter big packs located systematically and physically in the correct locations in the freight area?

  Yes

  No

  N/A

• Are all rush and next day complete and staged or loaded?

  Yes

  No

  N/A

Safety

• Are load locks and straps properly stored to eliminate falling or tripping hazards?

  Compliant

  Non-Compliant

• Are dock lights ("Red/Green") working properly or is there another process in place?

  Compliant

  Non-Compliant

• Are dock door locks secure?

  Compliant

  Non-Compliant

• Is the outbound trailer log checked and up-to-date?

  Yes

  No

  N/A

• Are the outbound trailer/container conditions verified before shipment?

  Yes

  No

  N/A

• Is the dock area clean and organized for outbound loads?

  Yes

  No

  N/A

• Are dock doors secured after outbound loads have been removed?

  Compliant

  Non-Compliant

• Are gates closed properly to prevent unauthorized access to outbound trailers?

  Compliant

  Non-Compliant

• Do all visitors sign in and show ID upon arrival, and is this recorded on a log sheet?

  Yes

  No

  N/A

• Are all CCTV cameras functioning properly (Lot, Dock Unloading, Gate)?

  Yes

  No

  N/A

• What cameras are down and have they had an invoice created?

• Are Maintenance invoices for necessary repairs created?

  Yes

  No

  N/A

• IS there something holding up a invoice being created for a needed reapir?

• What are the invoices for?