2024 PPFV - Use Execution Guide Alongside

All employees are paid for all hours worked, including appropriate shift premiums. Regular pay rises are given.

Crew and Managers are scheduled for and receive timely breaks and rest periods between shifts according to restaurant policy and local legal requirements.

All employees have the right to work (e.g. passport, visa) based on local laws.

All young workers are working per local legislative minimums and guidelines.

All employee files and personal information are stored securely and kept as long as local laws require.

Restaurant has a clear Anti - Bullying and Harassment policy, dedicated SRI training program for crew and managers, and a process/mechanism in place for crew and managers to report any claims or concerns. Policy and reporting mechanism are communicated to new hires within the first three days of onboarding and are visible to crew and managers within the restaurant. Reporting mechanism is displayed and includes Franchisee organisation information, for raising concerns directly.

Records indicate that SRI eLearning and Creating Belonging at McDonald's eLearning is at 100% completion for both crew and managers within 30 days of their first shift.

Restaurant has a clear Workplace Violence Prevention (WVP) policy, dedicated WVP training program for crew and managers, CCTV, and a process/mechanism in place for crew and managers to report any claims or concerns. Policy and reporting mechanism are communicated to new hires within the first three days of on-boarding and are visible to crew and managers within the restaurant. Reporting mechanism is displayed and includes Franchisee/DL's organisation information, for raising concerns directly.

Records indicate that WVP training is at 100% completion by both crew and managers within 30 days of their first shift/promotion.

Restaurant has done a restaurant survey, such as Love to Listen at least once per quarter, with an accompanying action plan.

Does the restaurant recruit foreign migrant employees, who include employees that are recruited and migrate from their country of origin to another country where they require employer sponsored permit to work?

Restaurant demonstrates responsible recruitment of all foreign migrant employees. If not, check why (Note: If P9a is No, mark this question as N/A): Action: 30 day follow up is required if the Restaurant Manager does not have the knowledge necessary to answer, a 60 day follow up is required if exceptions exist.

Restaurant ensures paid time off (holiday) is given to all employees

Restaurant adheres to local laws and policy around statutory leave (sick leave, paid family time off, maternity, paternity etc.)

Restaurant utilises flexible scheduling practices and follows specific market regulations (e.g. flexible contracts, Guaranteed or Banded Minimum Hours Contracts).

An EAP (Employee Assistance Program) line is in place as a resource for all restaurant employees to use for personal issues and concerns.

Restaurant is clearly communicating and executing apprenticeship programmes.<br>Please mark N/A for Ireland, as not applicable.

Restaurant is leveraging the Global Restaurant Leadership programs (BMs, AM, and Shift Leaders) and managers are certified after a specified time.

Restaurant is leveraging a crew development program and hospitality program.

The restaurant creates a working environment of inclusion and has actively engaged with Managers/Crew on Diversity Equity Inclusion (DEI).

Restaurant has a completed People Strategy that is being implemented effectively

Restaurant has a workforce plan and is actively building sustainable numbers

The restaurant has a comprehensive and consistent on-boarding process in place and executed correctly for Crew and Customer Experience Leaders

Restaurant offers a range of benefits (e.g meals, service awards and Pension) that are communicated to all employees.

Crew Room/break area provided meets McDonald’s standards (e.g. comfortable, welcoming, not used for storage).

Restaurants create a culture of recognition and appreciation, leveraging the recognition programmes available, ensuring recognition is timely and ongoing.