2025 Archipelago Corporate Housekeeping Audit - duplicate

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

1. PUBLIC AREA - Lobby Entrance (Exterior Appearance)

• Are the building entrances clean, parking lots and gravel areas free of weeds and trash?

  Yes

  No

  N/A

  N/C

• Is all exterior signage, canopies, and lighting in excellent condition, firmly attached, clean, and well-maintained, free from cobwebs ?

  Yes

  No

  N/A

  N/C

• Does the landscaping appear clean, well-maintained, and free of overgrown vegetation?Are trees trimmed correctly, and are there any dead trees present?

  Yes

  No

  N/A

  N/C

• Are sidewalks and borders clean, properly edged, and free of obstructions and in good repair? Are ramps and other accessibility features in good condition

  Yes

  No

  N/A

  N/C

• Are driveways, walkways, and drop-off areas sufficiently lit, clean, and well-maintained? Are they free of debris, litter, cigarette butts, and other obstructions?

  Yes

  No

  N/A

  N/C

• Is the carpet placemat at the entrance in good condition, with no visible wear and tear or discoloration? and proper size to filter the dust

  Yes

  No

  N/A

  N/C

2. PUBLIC AREA - Lobby ( Overall Ambiance )

• Is lobby furniture and fixtures clean, organized, and in good condition?

  Yes

  No

  N/A

  N/C

• Are all desks and sofas in public view presentable, approachable, clean, and in excellent condition?

  Yes

  No

  N/A

  N/C

• Are walls, skirting, and edges clean and debris-free? Are all signage and displays in good condition, free from chipping or damage?

  Yes

  No

  N/A

  N/C

• Are hard floors clean, dust-free, and free of smears?

  Yes

  No

  N/A

  N/C

• Does the lobby feel fresh and inviting, with appropriate and effective air fresheners?

  Yes

  No

  N/A

  N/C

• Have all the maintenance issues in the lobby been reported to maintenance complete with the work order

  Yes

  No

  N/A

  N/C

3. Public Area Restroom - Overall Cleanliness & Condition:

• Upon entry - Does the restroom appear clean and well-maintained? Is it free of unpleasant odors and excessive dust?

  Yes

  No

  N/A

  N/C

• Are all doors, floors, and walls clean, sanitized, and free from visible dirt, grime, and damage?

  Yes

  No

  N/A

  N/C

• Are all surfaces (walls, ceilings, fixtures) free from dust, cobwebs, and signs of neglect?

  Yes

  No

  N/A

  N/C

• Are all fixtures (toilets, urinals, sinks, mirrors) in good working order, free from leaks, drips, and obstructions?

  Yes

  No

  N/A

  N/C

• Are toilets and urinals clean, sanitized, and free from stains, scale, and mold?

  Yes

  No

  N/A

  N/C

• Are toilet seats and covers clean, in good condition, and properly positioned? and Is extra toilet paper available and in good condition?

  Yes

  No

  N/A

  N/C

• Are all toilet seat bumpers in good condition and free from mold?

  Yes

  No

  N/A

  N/C

• Are sinks clean and free from streaks, smudges, and hair?

  Yes

  No

  N/A

  N/C

• Are faucets and drains clean and functioning properly?

  Yes

  No

  N/A

  N/C

• Are mirrors spotlessly clean and free from streaks, smudges, and fingerprints?

  Yes

  No

  N/A

  N/C

• Are soap dispensers, hand dryers, paper towel dispensers, and toilet paper dispensers adequately stocked and functioning properly?

  Yes

  No

  N/A

  N/C

• Are feminine hygiene product receptacles available and adequately stocked in female restrooms?

  Yes

  No

  N/A

  N/C

• Are tiles and grout clean and free from mold, mildew, and discoloration?

  Yes

  No

  N/A

  N/C

• Have all tile surfaces been thoroughly cleaned and dried?

  Yes

  No

  N/A

  N/C

• Are exhaust fans operating effectively and free from obstructions?

  Yes

  No

  N/A

  N/C

• Have all maintenance issues related to the restroom been reported to the appropriate maintenance department with work orders?

  Yes

  No

  N/A

  N/C

4. Guest Elevator-Overall Condition & Cleanliness:

• Is the elevator environment comfortable, clean, and well-maintained? Is it free from lingering odors? and Is the temperature comfortable for guest?

  Yes

  No

  N/A

  N/C

• Are mirrors, brush, trim, moldings, and handrails clean, polished, and free from fingerprints and stickiness?And ceilings free from dust and dead insects?

  Yes

  No

  N/A

  N/C

• Elevator Directory is a clear and up-to-date elevator directory installed within the elevator?and elevator stickers (inside and outside) consistent with brand specifications, clean, free from scratches and tears?

  Yes

  No

  N/A

  N/C

• Promotional Materials: If applicable, are any in-elevator promotional materials in good condition, clean, and up-to-date?

  Yes

  No

  N/A

  N/C

• Are floors, walls, skirting, and edges clean and debris-free?

  Yes

  No

  N/A

  N/C

5. Guest Corridors - Overall Condition & Cleanliness:

• Is the corridor environment comfortable, clean, and fresh in appearance?Is the temperature comfortable for guests?

  Yes

  No

  N/A

  N/C

• Is the entire corridor floor clean and free from debris, dust, and cobwebs?Are corners and edges of the carpet/flooring thoroughly cleaned?

  Yes

  No

  N/A

  N/C

• Is the flooring (carpet or other materials) in good repair, free from stains, and free from lingering odors?

  Yes

  No

  N/A

  N/C

• If applicable, are plants in the corridors regularly watered, maintained (pruned, dry leaves removed), and free from pests?

  Yes

  No

  N/A

  N/C

• Are all decorative elements (lights, picture frames, glass features) clean and free from dust, smudges, and fingerprints?

  Yes

  No

  N/A

  N/C

• Are water dispensers in the corridor clean, functioning properly, and equipped with a water-resistant underliner? And is hot water turned off at the water dispenser?

  Yes

  No

  N/A

  N/C

• Are "No Plastic Bottle" posters displayed prominently and in accordance with brand standards?

  Yes

  No

  N/A

  N/C

• Is the emergency staircase clean and well-maintained (staircase trim, moldings, and handrails spotlessly clean and in good condition? And can be open from guest corridors only

  Yes

  No

  N/A

  N/C

• Have all maintenance issues related to the corridors been reported to the maintenance department with work orders

  Yes

  No

  N/A

  N/C

6. ROOML - Entrance

• Door Condition:Are guest room doors clean, free from marks, dust, and lint? free from scratches, chips, cracks, and stains?

  Yes

  No

  N/A

  N/C

• Do doors open and close smoothly? And are all light switches functioning properly?

  Yes

  No

  N/A

  N/C

• Does the room feel clean and fresh upon entry? Is the air quality good?

  Yes

  No

  N/A

  N/C

• Is the security door latch functioning correctly? and the doorlatch notification sticker visible on the door, with English as the primary language and local language as secondary?Are safety information, room fire exit plans, and evacuation procedures clearly displayed

  Yes

  No

  N/A

  N/C

• Is a Qiblat sign available on the ceiling, adhering to brand standards?

  Yes

  No

  N/A

  N/C

7. Room Wardrobe - Contents & Condition

• The 6 hangers available, as per brand standards?

  Yes

  No

  N/A

  N/C

• Is a clean laundry basket and laundry bill available, as per brand standards?

  Yes

  No

  N/A

  N/C

• Are two pairs of slippers available (male size 44 and female size 39), clean, and in perfect condition?

  Yes

  No

  N/A

  N/C

• Is the digital in-room safe in good working order, clean, and accessible?

  Yes

  No

  N/A

  N/C

8. Room - Bed Room -Overall Condition

• Are ceilings, walls, wall vents, panels, and baseboards spotless, free from dust, fingerprints, and smudges?

  Yes

  No

  N/A

  N/C

• Are floors/carpet/tiles spotlessly clean and free from damage (holes, chips, tears, split seams, peeling)?

  Yes

  No

  N/A

  N/C

• Is the room temperature comfortable, and is it free from odors?

  Yes

  No

  N/A

  N/C

9. Room - Bed & Bedding

• Is the bed made neatly and properly, with clean linens free from stains, tears, and holes?

  Yes

  No

  N/A

  N/C

• Is the duvet cover set up according to brand standards? Do not tug in

  Yes

  No

  N/A

  N/C

• Are pillows the correct size (50x90cm) and in good condition?

  Yes

  No

  N/A

  N/C

• Are pillow protectors available for all pillows and are they waterproof?

  Yes

  No

  N/A

  N/C

10. Room - Furniture & Fixtures:

• Are all furniture pieces (luggage rack, bench, desk) clean and in perfect condition?

  Yes

  No

  N/A

  N/C

• Are blackout drapes and shades/blinds of excellent quality, covering all windows/glass areas effectively?Are drapery cords and springs functioning properly?

  Yes

  No

  N/A

  N/C

• Is one clean and well-maintained waste bin provided in the room?

  Yes

  No

  N/A

  N/C

11. Room - Telecommunication and Technology

• Is at least one telephone set available, clean, functional, and equipped with a directory sticker?

  Yes

  No

  N/A

  N/C

• If applicable, are Google Nest devices (if present) clean, working properly, and configured correctly (light on, microphone on, appropriate display settings)?on the Google Nest screen corresponds to the call the butler, times zone, weather, temperature, QR code and clear voice speaker as per template design and the Google Nest set up doesn't have any settings from previous guests

  Yes

  No

  N/A

  N/C

12. Room - Guest Information

• Is all collateral (compendium, in-room dining menus, TV channel guide) readily available and accessible to guests via QR code?

  Yes

  No

  N/A

  N/C

13. Room - Tea & Coffee Making Facilities:

• Are the kettle, water jug, tea dish, and supplies spotlessly clean and well-maintained?

  Yes

  No

  N/A

  N/C

• Are tea, coffee, and supplies elegantly presented and conveniently positioned?

  Yes

  No

  N/A

  N/C

• Are coffee/tea mugs with the hotel logo and amenities provided as per brand standards?

  Yes

  No

  N/A

  N/C

14. Room - Sustainability

• Is a bed linen reuse program in place? Is the bed linen reuse card (or QR code / googlenest or TV ) displayed prominently and in good condition?

  Yes

  No

  N/A

  N/C

15. Room - Bathroom ( Overall Condition )

• Are bathroom frames and doors in good condition, free from damage, mildew, and spots?

  Yes

  No

  N/A

  N/C

• Is the bathroom spotlessly clean, free from mildew, dust, lint, stains, hair, and insects?

  Yes

  No

  N/A

  N/C

• Are bathroom floors/tiles spotlessly clean and free from damage (holes, chips, tears, missing grout)?

  Yes

  No

  N/A

  N/C

16. Room - Bathroom ( Fixtures & Fittings )

• Are the mirror and frame spotlessly clean?

  Yes

  No

  N/A

  N/C

• Are toilets and bowls (including rim, base, seat, cover, and fixtures) clean and free from stains and residue?

  Yes

  No

  N/A

  N/C

• Are tub/sink fixtures, showerheads, and stoppers spotlessly clean, polished, and functioning properly (no drips, cracks, stains, or chips)? Have 5 Shower head spare as per mandatory for spring cleaning ?

  Yes

  No

  N/A

  N/C

• Are drains functioning properly? and clean?

  Yes

  No

  N/A

  N/C

• Is the shower curtain/shower glass partition spotlessly clean and free from watermarks?

  Yes

  No

  N/A

  N/C

• Is the vanity clean, well-maintained, and free from scratches, stains, and mildew?

  Yes

  No

  N/A

  N/C

17. Room - Bathroom Amenities

• Are two glasses per bathroom elegantly presented, disinfected, and spotlessly clean?

  Yes

  No

  N/A

  N/C

• Is a bathroom tray with amenities mugs and amenities provided as per brand standards?

  Yes

  No

  N/A

  N/C

• Is extra toilet paper available and in good condition

  Yes

  No

  N/A

  N/C

18. Room - Bathroom Bathlinen

• Is bath linen spotlessly clean, with a pleasant smell, and in perfect condition (no holes or frays)?

  Yes

  No

  N/A

  N/C

19. Room - Balcony (If Applicable)

• Are balcony furniture, floors, walls, and ceilings spotlessly clean?

  Yes

  No

  N/A

  N/C

20. Room - General Maintenance Functionality

• Is everything in the room functioning properly?

  Yes

  No

  N/A

  N/C

• Have all maintenance issues related to the Room and bathroom been reported to the maintenance department with work orders

  Yes

  No

  N/A

  N/C

21. Attendant Trolley- Overall Appearance & Organization

• Are housekeeping carts, trolleys, and baskets neat, clean, and organized? Free from marking, stickers and grafitti?Are they free from debris and spills?

  Yes

  No

  N/A

  N/C

• Does the trolley adhere to the standard set-up for amenities and room supplies? (Refer to visual guides/barcodes

  Yes

  No

  N/A

  N/C

22. Attendant Trolley- Linen & Laundry

• Are clean linens and towels available in the correct type and quantity for bed and bath?Are they neatly arranged and easily accessible?

  Yes

  No

  N/A

  N/C

• Is there a designated area for dirty linen bags, separate from clean linens?

  Yes

  No

  N/A

  N/C

• Is the linen trolley or hamper available and not overfilled with soiled linen?

  Yes

  No

  N/A

  N/C

23. Attendant trolley - Ammenities Organization

• Are amenities organized neatly and cleanly within the trolley or baskets?

  Yes

  No

  N/A

  N/C

24. Attendant trolley - Chemical Storage & Handling

• Are cleaning supplies/chemicals stored in clean, designated caddies?Are caddy trays free from used plastic bottles?

  Yes

  No

  N/A

  N/C

• Are tools for washing drinking glasses separated from bathroom cleaning tools?

  Yes

  No

  N/A

  N/C

• Are all chemicals properly labeled with product names and stored in appropriate spray bottles (referring to MSDS)?Are all chemicals properly labeled with product names and stored in appropriate spray bottles (referring to MSDS)?

  Yes

  No

  N/A

  N/C

• Are color-coded cleaning cloths available and used according to the established color-coding system with 5 colors recommended

  Yes

  No

  N/A

  N/C

25. Trolley License

• The housekeeping trolley should be used only by teams with the trolley license.

  Yes

  No

  N/A

  N/C

26. Sateli Floor Pantries - Overall Condition

• Is the pantry clean and neat?Is the flooring, walls, tiles, and paintwork in good condition, free from holes, chips, scuffs, marks, and defects?

  Yes

  No

  N/A

  N/C

• Is the pantry fresh in appearance, free from unpleasant odors and excessive humidity?Is ventilation adequate and functioning properly?

  Yes

  No

  N/A

  N/C

• Are clean linens and towels available in sufficient stock and neatly arranged?

  Yes

  No

  N/A

  N/C

• Is there a designated container for soiled linens and towels?

  Yes

  No

  N/A

  N/C

• the pantry free from plates, cutlery, and other unnecessary items?

  Yes

  No

  N/A

  N/C

• If cleaning equipment (brooms, dustpans, mops) is present, is it stored tidily and securely?

  Yes

  No

  N/A

  N/C

26. Swimming Pool - Overall Clenliness & appearence

• Is the pool and its surrounding areas (landscaped areas, grounds) spotlessly clean and well-maintained?

  Yes

  No

  N/A

  N/C

• If the pool is unattended, is a prominent sign clearly posted indicating "No Lifeguard on Duty" and that guests swim at their own risk?

  Yes

  No

  N/A

  N/C

• Are pool attendants present and attentive to guest safety?Do pool attendants interact with guests appropriately and wear uniforms neatly?

  Yes

  No

  N/A

  N/C

• Are all safety rules and regulations (including local regulations and "No Diving" signage) clearly posted around the pool and easily visible to guests? (Ensure English is the primary language and local language is included, adhering to brand standards)

  Yes

  No

  N/A

  N/C

• Is the pool water clear and the pH level within the appropriate range?

  Yes

  No

  N/A

  N/C

• Are there any missing tiles or loose grout in the pool?

  Yes

  No

  N/A

  N/C

• Is the pool floor clean, free from chipping, cracking, and mildew?

  Yes

  No

  N/A

  N/C

• Are changing rooms clean and free from unpleasant odors?

  Yes

  No

  N/A

  N/C

• Are lockers, vanities, floors, stalls, sinks, soap dispensers, toilets (seats, bases, etc.), mirrors, and head showers clean and well-maintained?

  Yes

  No

  N/A

  N/C

27. HOUSEKEEPING OFFICE -Overall Environment:

• Is the office environment comfortable, clean, and well-maintained?Is the air quality and temperature within acceptable levels?

  Yes

  No

  N/A

  N/C

• Is there at least one emergency kit with first aid equipment, complying with safety regulations?

  Yes

  No

  N/A

  N/C

• Are lighting fixtures firmly attached to the wall or ceiling?Are lighting fixtures clean and free from dust and cobwebs?Are lighting levels sufficient for the workspace?

  Yes

  No

  N/A

  N/C

• Are QR codes for key housekeeping resources (e.g., color code cleaning cloth guide, housekeeping golden rules, housekeeping manual, linen change procedures, mandatory services, microsite, trolley set-up, room set-up) readily available and displayed in the office?

  Yes

  No

  N/A

  N/C

• Are the housekeeping golden rules clearly displayed in the office and easily accessible to all staff?Do all staff demonstrate a good understanding and implementation of the golden rules?

  Yes

  No

  N/A

  N/C

• Are all lost and found items recorded and properly stored in a safe and secure location, following established procedures?

  Yes

  No

  N/A

  N/C

• Are maintenance work orders recorded properly?Is there effective communication with the handyman team (e.g., via WhatsApp group in HK, English, and with Housekeeping Manager/General Manager)?

  Yes

  No

  N/A

  N/C

• Are regular cleaning programs available and properly filed?

  Yes

  No

  N/A

  N/C

• Have all employees attended the relevant training programs as per Archipelago International training requirements?

  Yes

  No

  N/A

  N/C

28. HOUSEKEEPING OFFICE -KPI Guest Satisfaction Score ( new )

• Overall Guest Satisfaction: 91% ( Cleanliness Satisfaction: 92 ) ( Bathroom Satisfaction: 63% ) (Room Satisfaction: 85% )

  Yes

  No

  N/A

  N/C

29. AMENITIES STORE - Overall Condition:

• Is the amenities store room well-maintained, clean, and neat?Is the air quality and temperature within acceptable levels?

  Yes

  No

  N/A

  N/C

• Are all amenities neatly arranged and stored according to the FIFO (First-In, First-Out) system? Is there are QR code display maintained in and outgoing items

  Yes

  No

  N/A

  N/C

• Are food items and bathroom amenities stored separately to prevent cross-contamination?

  Yes

  No

  N/A

  N/C

30. Chemicals - Overall storage and usage

• Is the chemical storage area separate from the guest room amenities storage area?

  Yes

  No

  N/A

  N/C

• Is the chemical storeroom well-maintained, clean, and neat?Is the air quality and temperature within acceptable levels?

  Yes

  No

  N/A

  N/C

• Are Material Safety Data Sheets (MSDS) readily available for all chemicals stored in the room?

  Yes

  No

  N/A

  N/C

• Do housekeeping staff possess adequate knowledge of cleaning chemicals, their appropriate uses, and any potential hazards?Do all housekeeping staff demonstrate a good understanding of safe handling and usage procedures for all chemical products?

  Yes

  No

  N/A

  N/C

• Is a monthly chemical consumption inventory recorded and tracked?Is a monthly inventory report generated for the P&L meeting, aligned with the budget?

  Yes

  No

  N/A

  N/C

31. Equipment Maintenance / Storage and Inventory

• Are all housekeeping machines, tools, and equipment cleaned after each use?

  Yes

  No

  N/A

  N/C

• Are pad holders and floor signage hung on the wall and kept clean?

  Yes

  No

  N/A

  N/C

• Is a monthly equipment inventory recorded?and Is there an adequate supply of tools and equipment to support housekeeping operations?

  Yes

  No

  N/A

  N/C

32. CLEAN LINEN ROOM - Overall Condition

• Is the linen room clean, well-ventilated, and free from dust and debris?

  Yes

  No

  N/A

  N/C

• Are the shelves well-arranged and organized, with items logically separated by size, type, and usage (e.g., bed linens, bath linens,)?

  Yes

  No

  N/A

  N/C

• Are all linen shelves clearly labeled with the names and sizes of the stored items to ensure accurate issuing?

  Yes

  No

  N/A

  N/C

• Is the linen room free from any obstructions or items that do not belong there?Is the top of the shelving free from clutter and used for storage?

  Yes

  No

  N/A

  N/C

• Is the linen movement accurately recorded, including the amount of soiled linen sent to laundry or outsourced?

  Yes

  No

  N/A

  N/C

• Is clean linen received from external laundries properly protected (e.g., in sealed bags)?

  Yes

  No

  N/A

  N/C

33. UNIFORM ROOM

• Is the uniform room clean and well-maintained?

  Yes

  No

  N/A

  N/C

• Are uniforms hung properly and neatly?Are uniforms organized and stored separately by department and section?

  Yes

  No

  N/A

  N/C

34. Linen Inventory

• Is a monthly linen inventory conducted?Is the Par level maintained (typically 4 Par - 1 in room/outlet, 1 in laundry, 1 in circulation, 1 in reserve)?

  Yes

  No

  N/A

  N/C

• Is the Par level evaluated and adjusted as needed based on actual usage and occupancy levels?

  Yes

  No

  N/A

  N/C

• Are all linens and towels tagged with the hotel name or logo as per brand standards?

  Yes

  No

  N/A

  N/C

• Is unused linen stored separately from linen used in operations?

  Yes

  No

  N/A

  N/C

• Are purchase requests for linen analyzed based on the life cycle of linen items to ensure cost-effectiveness and sustainability?

  Yes

  No

  N/A

  N/C

35. LAUNDRY PRODUCTION & SORTING AREA

• Is the sorting area clean and well-maintained?

  Yes

  No

  N/A

  N/C

• Is the sorting process conducted in a defined sequence (e.g., identifying damaged items, heavily stained items, misused items)?

  Yes

  No

  N/A

  N/C

• Are there at least two separate bins/containers/trolleys for collecting soiled towels and linen?Are soiled linens never placed directly on the floor?

  Yes

  No

  N/A

  N/C

36. LAUNDRY EQUIPMENT & PROCESS

• Washing Machines: Are all safety devices on washing machines functioning correctly?Are there no obstructions at the point of operation?Is the load capacity of each washing machine followed (at least 75% load)?Are the correct chemicals programmed or used in the wash process?

  Yes

  No

  N/A

  N/C

• Tumble Dryers: Are all safety devices on tumble dryers functioning correctly?Are there no obstructions at the point of operation?Is the load capacity of each dryer followed, avoiding overloading?Are timer and time programs set as per standard?

  Yes

  No

  N/A

  N/C

• Flat Work Ironers: Are all safety devices on flat work ironers functioning correctly?Are there no obstructions at the point of operation?Are linens loaded onto the roller only when ready and the roller is fully loaded?

  Yes

  No

  N/A

  N/C

37. LINEN HANDLING & PROCESSING

• Folding Station: Is the folding station clean and free from stains, damage, and tears?

  Yes

  No

  N/A

  N/C

• Stain Treatment: Are items requiring spotting treated according to stain type, severity, and fabric type? Are the correct chemicals used for each treatment?

  Yes

  No

  N/A

  N/C

• Linen Sorting & Handling: Are different items sorted and washed using appropriate washing methods and detergents?Are heavily soiled linens isolated to prevent contamination of other items?

  Yes

  No

  N/A

  N/C

38. LAUNDRY AREA - Overall Cleanliness

• Are all areas of the laundry facility clean, with clean floors and ceilings free from dust, lint, and cobwebs?

  Yes

  No

  N/A

  N/C

39. LAUNDRY VALET

• Service Availability:Is the laundry valet service available daily as per hotel policy?

  Yes

  No

  N/A

  N/C

• Guest Convenience:Are laundry bags/boxes provided for guests to conveniently collect their laundry?

  Yes

  No

  N/A

  N/C

• Processing & Handling:Is the processing of laundry, dry cleaning, and pressing handled in accordance with established procedures?

  Yes

  No

  N/A

  N/C

• Garment Presentation: Are folded garments placed neatly inside a basket, box, or another elegant container?Is the laundry slip included with the returned garments?

  Yes

  No

  N/A

  N/C

40. EMPLOYEE LOCKER ROOM - Overall Cleanliness & Condition

• General Appearance: Is the locker room clean, well-maintained, and free from unpleasant odors?

  Yes

  No

  N/A

  N/C

• Ventilation: Are ventilation systems (e.g., exhaust fans) functioning properly and free from dust and cobwebs?

  Yes

  No

  N/A

  N/C

• Lighting: Are lighting fixtures clean, free from dust and cobwebs, and firmly attached to the wall or ceiling?

  Yes

  No

  N/A

  N/C

• Surface Condition:Are ceilings, walls, floors, doors, and windows clean, free from dust, stains, and damage (e.g., holes, chips, peeling paint)?

  Yes

  No

  N/A

  N/C

• Are ceiling vents and panels clean and free from dust and lint?

  Yes

  No

  N/A

  N/C

• Sanitary Facilities: Are vanity counters and sinks in good repair, clean, and well-maintained, free from mold?

  Yes

  No

  N/A

  N/C

• Are showers in good working condition and clean?

  Yes

  No

  N/A

  N/C

• Are toilet bowls, urinals, and sinks clean inside and outside, free from stains, streaks, and residue?Are toilet seats clean and free from spots, stains, and streaks?

  Yes

  No

  N/A

  N/C

• Maintenance: Have all maintenance issues related to the locker room been reported to the maintenance department with work orders?

  Yes

  No

  N/A

  N/C

41. HOUSEKEEPING TEAM GROOMING AND BEHAVIOR

• Uniform & Appearance: Are housekeeping team members wearing professional, clean, and well-fitted uniforms?Are name tags worn visibly?

  Yes

  No

  N/A

  N/C

• Guest Privacy & Courtesy: Do public area attendants exit restrooms when guests are using them, respecting guest privacy?

  Yes

  No

  N/A

  N/C

• Do housekeeping staff adhere to all safety and security protocols, including proper use of equipment and reporting any suspicious activity?

  Yes

  No

  N/A

  N/C