360 Audit 2021

• Site conducted

  Select

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Legal & Safe

• LS1- Are ALL External fire doors unlocked, unbarred and unbolted

  Compliant

  Non-Compliant

  N/A

• LS2 - Are fire routes clear to at least one metre

  Compliant

  Non-Compliant

  N/A

• LS3 - Fire Alarm & Emergency door release tested weekly for previous 3 weeks? Emergency Lighting tested last month? Fire Extinguisher Visual check completed in the last 3 months? Fire Evacuation Completed in the last 6 months? All to be recorded in the fire log folder.

  Compliant

  Non-Compliant

  N/A

• LS4 - Current electronic Store Risk and Manual handling Assessments fully completed and signed by all members of management. Covid- 19 Assessment fully completed and signed by Management?

  Compliant

  Non-Compliant

  N/A

• LS5- Ladders & Kick stool inspections completed within the last 3 months and recorded in log - filed in Risk Management folder?

  Compliant

  Non-Compliant

  N/A

• LS6 - Check one week from the previous 4 weeks, Is the Daily hygiene and routine checklist fully completed and filed, Legal & Safe must do actions fully completed on daily floorwalk sheet?

  Compliant

  Non-Compliant

  N/A

• LS7 - Have ALL Price changes on the back office have been printed and put out? Spot check 10 price changes from previous price changes to check on shelf price is correct?<br>

  Compliant

  Non-Compliant

  N/A

• LS8 - Challenge 25 POS - Is the store displaying the following current versions - Staff room poster, Aspirin, Ibuprofen, Paracetamol & Laxative talkers? Diet & fitness - appetite suppressants talkers? E-cig talkers displayed where applicable?

  Compliant

  Non-Compliant

  N/A

Customer & People

• CP1 - Are employee files secured in a locked office, and leavers files disposed of using confidential waste and stored in a lockable office until collection?<br>

  Compliant

  Non-Compliant

  N/A

• CP2 - Check 20% of staff files with a minimum of 3 files include 1 new starter, is there a copy of the relevant RTW documentation in their file?

  Compliant

  Non-Compliant

  N/A

• CP3 - For files checked are ALL Return to Work Interviews completed for absences over the rolling 12 months? Any occasions of absence 3 and over is the Absence Management Procedure being followed? Are reasons documented on the RTW form where no action is taken?

  Compliant

  Non-Compliant

  N/A

• CP4 - Time and Attendance - Review 2 colleagues and a member of management for last week against the rota and staff search sheets to ensure they are paid for the hours they actually worked?

  Compliant

  Non-Compliant

  N/A

• CP5 - Are at least 2 weeks electronic rotas and the current days daily planner displayed for team on the scheduling board?

  Compliant

  Non-Compliant

  N/A

• CP6 - Cosmetic aisle - review CCTV for a previous day within last 30 days , is correct cover in place ?

  Compliant

  Non-Compliant

  N/A

• CP7 - Check 1 Team member for understanding for the following - In relation to the sale of age restricted products, when would you ask a customer to show ID? What is the legal minimum age required to buy e-cig products? What is the refusal log used for? Where is the refusal log displayed in your store? Check the refusal log is displayed.

  Compliant

  Non-Compliant

  N/A

• CP8 - Personal data check - Front & back of house. Is there any personal data on display within the shop floor area, check till area, beauty services, Pharmacy counter & Fragrance areas, office, notice boards, staff room and warehouse?

  Compliant

  Non-Compliant

  N/A

Shrinkage Gateway to Green

• SH1 - Are all staff inc management, visitors and contractors are searched using security spinner and search tray? Check 1 full week from the previous 4 weeks, is all details on sheet fully completed? Where CCTV is available check 3 searches are the completed as per company search policy?

  Compliant

  Non-Compliant

  N/A

• SH2 - Are Red pens secured away when not in use and no evidence of any unsigned stock in the canteen, office, warehouse or back of house?

  Compliant

  Non-Compliant

  N/A

• SH3 - Check 25 lines across all depts. priced £7 and above (pre-promotion price) are tagged? 80% compliance to be achieved

  Compliant

  Non-Compliant

  N/A

• SH4 - Check that ALL Spider Wraps and ALL Pins are correctly applied as per company policy?

  Compliant

  Non-Compliant

  N/A

• SH5 - Are damages being processed weekly and are duplicate receipts attached to customer returns? Do electrical returns have a fully completed damages label attached? Is the damages area in warehouse set up as per policy? Are damages/clearance lines displayed in the FSU on the shop floor?

  Compliant

  Non-Compliant

  N/A

• SH6 - Check CCTV to verify safe check has taken place immediately after preparing and sealing banking - 1 day in previous 4 weeks <br>

  Compliant

  Non-Compliant

  N/A

• SH7 - Complete a full dual controlled safe check and declare on EPOS is it clear ? Has all charity money been paid in ?

  Compliant

  Non-Compliant

  N/A

• SH8- Are all store keys secured as per key control policy? Is the security room or high value cabinet locked when not in use? Is the back door alarmed when not in use? Is the Key holder list up to date on the back office system?

  Compliant

  Non-Compliant

  N/A

• SH9 - Till area , are counter cache boxes secure & locked ? Are all unwanted receipts torn in half ? Is the note holding exceeding £80 ?

  Compliant

  Non-Compliant

  N/A

Store Process

• SP1 - Has the date code process been fully completed for the last 4 weeks on the HHT? Check 20 lines for rotation, items reduced within reduction period and current date.

  Compliant

  Non-Compliant

  N/A

• SP2 - Check 3 refunds from previous 4 weeks, for evidence of dual control? Verify using CCTV. Original purchase details and names and addresses obtained where required are recorded on refund slip?<br>

  Compliant

  Non-Compliant

  N/A

• SP3 - Check 3 Transaction Voids from previous 4 weeks for evidence of dual control? Verify using CCTV

  Compliant

  Non-Compliant

  N/A

• SP4 - Check one week of the previous 4 weeks , has the Cashier Security report been completed with a minimum of 3 no sale, 3 refund & 3 void transaction numbers, checked on the EJ & CCTV with findings documented?<br>

  Compliant

  Non-Compliant

  N/A

• SP5 - Check one week from the previous 4 weeks - Is the Statement Of Movement Report fully checked off including HO deliveries from Delivery Summary Sheet, food, directs, transfers ,damages, Customer returns, RIS, OTC and signed by person checking?

  Compliant

  Non-Compliant

  N/A

• SP6 - Check one week from previous 4 weeks , has cosmetic control document been fully completed ? Has a tester order been completed within last 2 weeks ?<br>

  Compliant

  Non-Compliant

  N/A

• SP7 - Have all previous deliveries been submitted on the HHT?<br>

  Compliant

  Non-Compliant

  N/A

• SP8 - Is the store recycling process being followed correctly, i.e. plastic in clear sacks, general waste in red sacks and cardboard separated?

  Compliant

  Non-Compliant

  N/A

• SP9 - Pick from stores , check 3 current bags in store , are they named and sealed ? Open 1 bag and check if contents match the order summary?

  Compliant

  Non-Compliant

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A

• Yes

  No

  N/A