4/10/14 Events Observation Checklist - V2

• Restaurant Number

• Restaurant Manager

• PIC

• Dinning or DT?

  Dinning Room

  DT

  Both

• Conducted on

  Date

• Prepared by

Guest Service - correct product description

• Correct product description:<br>Jack's Blazin' Chicken: spicy chicken fillet topped with Ghost Pepper Ranch sauce, grilled onions, sliced jalapeños, Swiss-style cheese, lettuce and tomatoes on a toasted sesame seed bun.

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• Correct product description:<br>Vanilla and Caramel Iced Coffees: Our newest Iced Coffees are always freshly brewed with 100% Arabica beans, sweetened with your choice of delicious vanilla or rich caramel and served perfectly chilled over ice.

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• Correct product description:<br>Reese's Peanut Butter Cup Pie: Chocolate cookie crust with creamy Reese's peanut butter filling, topped with crumbled Reese's Peanut Butter Cups.

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Product Delivery

• Correct product build:<br>Jack's Blazin' Chicken

  Yes

  No

  N/A

• Correct product build:<br>Iced Coffees.

  Yes

  No

  N/A

• Blazin' Chicken Sandwich is half-wrapped and served, facing forward, in the mid-sized box with the white side of the box facing up and the LTO tab punched.

  Yes

  No

  N/A

• Overall product quality: Jack's Blazin' Chicken Sandwich<br>Enough sauce to provide full flavor.<br>

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  5

• Overall product quality: Iced Coffee<br>Proper amount of ice.

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• Overall product quality: Iced Coffee<br>Sufficiently swirled

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• Gourmet Brioche bun properly toasted and warm - not burnt or under toasted (Gourmet Brioche Bun is being used on Sirloin and Homestyle Ranch Chicken Club sandwiches.).

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Prep

• Jalapeños are stored using one of the following procedures:<br>-room temperature w/out juice: 4 hours<br>-room temperature in juice: 48 hours<br>-room temperature lidded 1.5 oz portion cup (no juice): 48 hours

  Yes

  No

  N/A

• Ghost Pepper Ranch sauce is stored in a red translucent squeeze bottle w/red extra wide tip lid using the "LTO" ring.

  Yes

  No

  N/A

• Frozen Grilled onions are defrosted for a minimum of 24 hours before use.

  Yes

  No

  N/A

• Iced Coffee is stored in appropriate pitcher (2 quart or 4 quart), not using the dedicated rice pitcher.

  Yes

  No

  N/A

• Iced Coffee is chilled for a minimum of 6 hours before serving.

  Yes

  No

  N/A

Cooking/Toasting/Assembly

• Jack's Blazin' Chicken:<br>Jalapeño slices are evenly spread across the sauced jumbo bun top.

  Yes

  No

  N/A

• Jack's Blazin' Chicken:<br>Grilled onions are heated properly.

  Yes

  No

  N/A

• Jack's Blazin' Chicken:<br>Sandwich has 2-3 pieces of lettuce.

  Yes

  No

  N/A

• Jack's Blazin' Chicken:<br>Buns are sauced edge-to-edge with a generous amount of sauce.

  Yes

  No

  N/A

Other

• All POP is up and correct pricing is displayed

  Yes

  No

  N/A

• Prices in POS and on menu board are the same.

  Yes

  No

  N/A

• Gourmet Brioche Bun is being used on Sirloin and Homestyle Ranch Chicken Club sandwiches.

  Yes

  No

  N/A

• Readiness Checklist has been completed and signed by the Restaurant Manager.

  Yes

  No

  N/A

• Communication tree is completed.

  Yes

  No

  N/A

• Key Observables

• Observer signature - by signing this document, I acknowledge the above items have been checked and have coached the PIC

  Sign