Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Revenue
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Is tracker being utilized?
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Are contests in place?
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Are goals posted and updated?
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Are callbacks being worked daily?
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Is ar list being worked?
Growth
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Is increase your fleet sheet posted and are employees engaged?
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Are pdms posted and up to date?
Employee development
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Is duty roster poster and do employees know all their duties?
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Are matrices posted and do employees know where they missed the mark?
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Are weekly 1 on 1s bring done every week?
Esqi
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Are all cars 100% clean and staged?
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Is sf log up to date and accurate? (Returns vs logs)
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Is team having morning huddle, discussing the appropriate topics?
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Is team using the word "excellent" when speaking to customers regarding service?