5 Star OER Readiness Checklist

5pts. Check for expired dough

5pts. Have some of each size dough available and proofed at dough table

3pts. Manager knows "wow the concern": Apologize, give them what they want, give them something extra and thank them.

3pts. Everyone on the makeline is wearing clean aprons

3pts. Everyone is clean shaven

3pts. Everyone in proper uniform & hat; drivers wearing only Domino's jackets; undershirts correct color

3pts. All jewelry worn meets standards

3pts. Customer area clean, menus available

3pts. Check all squeeze bottles for expiration

3pts. Check for expired Cokes

3pts. Check for expired salad dressings or sauce cups (if sold)

3pts. Any prepped salads? Put a date on them (good for 24h once prepped)

3pts. Check for expired salad items

3pts. Make sure all items are visibly dated, and the dates are good.

3pts. Make sure all prepped wings and boneless are dated (good for 2 days once prepped)

2pts. Everyone is saying "Welcome to Domino's" within 9 seconds, including to the OER coach!

2pts. No painted or fake fingernails

2pts. Outside entry area clean, no trash/butts

2pts. Drivers ready for at the door role play: smile, eye contact, correct change, thank you.

1pt. Skim till; must stay less than$150

1pt. Inside till is locked/on time delay

1pt. Thin crust at dough table is dated (good for 8hrs at room temp)

1pt. Scale(s) in use on makeline

1pt. Plenty of sauce available at dough table, at room temp

1pt. No non-Domino's related materials in customer area; no handwritten signs in customer view

1pt. All exterior lights and signage are lit when appropriate

1pt. All staff is washing hands frequently

1pt. All sinks stocked with paper towels and soap, and reasonably clean

1pt. Test strips available at 3com sink

1pt. No items stored on floor or on dough trays

1pt. Thermometer in use on top of makeline

1pt. Thermometer in use in cooler (in bucket of water)

1pt. All drivers carrying coin change

1pt all drivers carrying less than $20

1pt. Drivers know when to make security callbacks (new customers, suspicious orders)

1pt. All drivers have car signs on and lit (if have)

1pt. Drivers vehicles are clean on the inside