List 8D Team Members
Briefly describe the problem
Does the problem statement contain the 5W2H? (Who, What, When, Where, Why, How, How much/often)
Clearly restate the problem
Are there interim containment actions for this problem?
Briefly describe current interim containment actions
What temporary fixes can be integrated for preventing this problem from getting worse until a permanent solution is implemented?
Identify the root cause of the problem
Does the root cause of the problem reveal flaws in business processes?
Why was the problem not detected and resolved at the time it occurred?
What permanent corrective actions can be developed to solve the problem?
Did we communicate the changes to all stakeholders?
Are additional measures needed to prevent similar problems?
Briefly describe additional measures
What lessons are learned and can be applied to other problems?
Were procedures and work instructions updated?
How can the team be rewarded to boost motivation?