Title Page
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Conducted on
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Prepared by
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Type of Duty
Front of the House
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Guest Birthday
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Disinfection of Guestroom Key
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Is there any functionality issue to report?
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Mobile Check IN Execution
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Telephone Test (Reservation / Front Desk / Room Service / Emergency phone)
GXP
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open cases
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closed cases
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total cases: (minimum required: 40)
Check Opera, Key System, Micros & Internet connection
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Opera
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Key System
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Micros
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Internet Connection
Finance
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Has a store been opened?
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Discrepancies Micros open check?
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Any Service recovery signed off by the MOD?
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Any Cash count spot Check?
Human Ressources
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Associate Face Coverings (masks)
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Check staff Grooming
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Check associates departure at search
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Check associates Locker Rooms
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Check associates canteen / Food Quality
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Associates extras? Which events?
Engineering
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Any Electricity, Gas, Fuel, Water & Steam Supply issue?
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Are all plant room locked & secured?
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Pool Check (Cleaning, lighting, obstacles)
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Water Tank Level
House Keeping
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Any machine out of order (Laundry)?
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Status PA +Toilettes cleaning and supplies
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Inspection of dirty, VIP & DND rooms
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In-Room Amenity: Sanitizing Wipes
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Housekeeping Protocol: Glassware
Banquet
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Status PA +Toilettes cleaning and supplies
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Is the hoovering done in all meeting rooms?
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Is the BQT storage organized Post-event?
Food & Beverage
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Status outlets cleaning + Disinfection
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check dress code and code of conduct
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Buffet presentation & name tag
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Observe Service Interaction with Guests
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Get Guest Feedback ( Food & Service)
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Hugo Bar check: Guest profile, Music style & Service
Kitchen
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Verify Wall, garebage, equipment cleanliness& temperature (garebage room, stewarding & all kitchens)
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Verify Fridges & Freezer temperature (all Kitchens)
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Verify grill/pizza, buffet area, all bins, back of house, corridors & stairs buffet/food display & lift (all kitchens)
Security
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Parking Inspection
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Bomb sniffer in use
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Inspection of postes : 01, 02 & E
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defibrillator in place
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Risk at Work - Personal protective equipment (PPE)
Recreation
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Pool unloungers set up / cleanliness
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Swimming pool toilets cleanliness
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Fitness | Massage Rooms | Coiffure | Shop
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Tennis Court
External Premises
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Flags in place
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General Status
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Parking
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Gardening
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Long Stay Connection
House Status
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Occupancy %
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Arrivals remaining
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Departures Remaining
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Inspected
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Clean
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Dirty
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Pick up
Incident Reporting
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Select date
Access Cleanliness
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Miscellaneous
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Food & Beverage Area- Photo Required
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Back/Heart of House- Photo Required
Sign Off
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Select date
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Add signature