AC ROUTINE VISIT

• Pick a Location

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Parking Lot issues- pot holes/striping

  Yes

  No

• All Exterior lights working- building and pole lights

  Yes

  No

• Sidewalks clean; no safety issues

  Yes

  No

• Dumpster Area- doors functional/clean/shut

  Yes

  No

• Landscaping- cut/no dead shrubs/ nothing touching building

  Yes

  No

• DT menuboard is clean? look fors: ensure no cracks/scratches <br>

  Yes

  No

• DT speakerpost- clean; OCB functioning

  Yes

  No

• Canopy/clearance bar- clean and not damaged

  Yes

  No

• Interior lighting working (FOH and BOH)

  Yes

  No

• Ceiling tile damage/stains/missing (FOH and BOH)

  Yes

  No

• Any tile or baseboard issues/grout (FOH and BOH)

  Yes

  No

• All equipment working (ask team member)

  Yes

  No

• Verify Smallwares (cheese pumps/hinges- LTO items)<br>

  Yes

  No

• Confirm all maintenance items from CORE completed

  Yes

  No

• POP- verify POP placement per roadmap

  Yes

  No

SERVICE- Conduct DT Shop

• Feel of the service champion energy vs functional

  Yes

  No

• Order/Window procedures followed

  Yes

  No

• TRED being executed?

  Yes

  No

• Food Love- Line procedures (1 hour observation/coaching)

  Yes

  No

• 28 day trend SWS avg.

FUNDAMENTALS

• Cleanliness of unit- is system in place (zone cards/square 1)<br>

  Yes

  No

• Deployment correct?- Immediate corrective action if not

  Yes

  No

• Prep guide- initialed and verify quantities

  Yes

  No

PEOPLE

• Training calendar posted/verified (ask team member)

  Yes

  No

• Staffing/Bench- review progress from bench discussion

  Yes

  No

• Culture Check- communication board/feel/crew app usage

  Yes

  No

• Leadership- IS MIC coaching/leading the shift/MIC zone

  Yes

  No

• Current number of certified managers from LZ report _____

  7 or More

  Less than 7

• How many are certified?

• Why, and who still needs to be certified, by when?

• How many are certified?

FINANCIALS

• Review of cash mgmt.

  Yes

  No

• review posted schedule- is it what you approved?

  Yes

  No

• ICOS report communicated- is team aware of focus items

  Yes

  No

DISSATISFACTION

• Is team aware of focus area and steps to correct from

• Period Coaching report?

  Yes

  No

• Current dissatisfaction %PTD

  7 or Less

  More than 7

• Current dissatisfaction %YTD

  7 or Less

  More than 7

BIG TWO

• 2 commitments to address top 2 issues focused on system execution following SMART criteria

Example

• 1. Food Love- Line procedures not being followed MIC needs to follow correct deployment to verify proper builds and finished product- immediately re-train all FCs on proper rock and roll for quesadillas 8/12 - re-train all FCs on two hand stuff method- 8/12. 2. Square one not being executed RGM to review program with all mgmt by 8/4/22 and have daily follow-up to ensure execution with accountability.

MISC./To Do Items

• Completed today 1. patched pot hole in DT and called Billings paving for saw cut/patch
  2. Called Tim's Landscaping to come mow- will be here tomorrow
  3. Posted schedule for upcoming week
  4. Posted Period Coaching report
  

Items that need to be completed

• 1. Order retherm handle and paddle from RSCS by 8/1 tomorrow and e-mail me the confirmation. 2. Replace the two stained ceiling tiles by the 3-comp sink by Saturday. 3. Sally's LZ needs to be re-scheduled and caught up. Follow-up on training calendar execution with jr mgmt. daily
  

• This section for first of BIG TWO items (required)

• This section for second of BIG TWO items (required)

• AC Routine Visit for this location completed

  Complete