Administrator- Communiacting With Members of The Public

• Who is being observed ?

• Location
  Address

Member of The Public inside the Management Suite

• Is the door to offices closed ?

  Yes

  No

  N/A

• Has the employee been informed of why the person is waiting ?

  Yes

  No

  N/A

• Does the member of the public appear calm?

  Yes

  No

  N/A

• Will the employee go into the reception area?

  Yes

  No

  N/A

• Does the employee have a method of escape?

  Yes

  No

  N/A

• Does the employee have a radio or panic button with them ?

  Yes

  No

  N/A

Member of The Public Requesting Access to the building

• Did the member of the public have an appointment or valid reason to enter ?

  Yes

  No

  N/A

• Did the employee notify security of the request ?

  Yes

  No

  N/A

• Did Security provide access ?

  Yes

  No

  N/A

• Will the employee go into the reception area?

  Yes

  No

  N/A

• Does the employee have a method of escape?

  Yes

  No

  N/A

• Does the employee have a radio or panic button with them ?

  Yes

  No

  N/A

Additional Comments

• Please provide details of any feedback provided by the observer

• Please provide any comments or answers provided by the employee

• Observers Name

• Observers Signature

  Sign