Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Inspection Details

  • Chef Manager

  • Email

  • Date of last Aegis Internal Audit

  • Number of non Compliances at last Aegis audit?

  • Evidence of non Compliances closed out

  • Details of non compliance:

  • Non Compliance
  • Type of non compliance

  • Date item completed

  • Evidence of item completed

General Requirements

  • Local Council Food Business Certificate is current?

  • Date of Local Council last audit?

  • Details of Local Council audit.

  • % of Hospitality staff who have completed Excellence in Dining training?

  • % of Clinical staff who have completed Excellence in Dining training?

Communication

  • Evidence of Facility Staff Meeting Minutes where Excellence in Dining project was discussed?

  • Date of Meeting

  • Details of Minutes

  • Evidence of Facility Resident Meeting Minutes where Excellence in Dining project was discussed?

  • Date of Meeting

  • Details of Minutes

  • Evidence of Resident Meal Satisfaction Survey before Excellence in Dining project was introduced

  • Date of Survey

  • % above Satisfactory

  • Details of Survey

  • Evidence of Resident Meal Satisfaction Survey after Excellence in Dining project was introduced

  • Date of Survey

  • % above Satisfactory

  • Details of Survey

  • Do Staff have access to Aegis Excellence in Dining Program information when the Chef Manager is not on duty?

  • Details of System for Access;

Environment

  • Servery Information

  • Servery
  • Servery Name

  • Level of Care

  • Meal Period

  • Are the dining tables clean and set according to Excellence in Dining standards?

  • Take photo of dining table settings

  • Dining room noise level appropriate for eating meals

  • Is there any music playing?

  • If music is playing; is it appropriate for eating meals and is the level of music suitable?

  • Is the TV on?

  • Are there any off-putting smells in the room?

  • Is there nice food smells in the room that entices the appetite?

  • Is the environment pleasant, relaxed and conducive to eating?

  • Is the lighting suitable for eating meals?

Food Service Delivery

  • Tray Service Information

  • Tray Service
  • Wing Name

  • Level of Care

  • Meal Period

  • Meal trays are set as per Aegis "Excellence in Dining" standard

  • Resident name tag with photo is on the tray? (Name tag is clean)

  • Correct resident meal is plated on tray?

  • Crockery and cutlery are clean with no chips?

  • AIN's are ready to collect the food trolley for meal service?

  • Is the plated Food Temperature within acceptable temperature range >60

  • Hot Food Temperature is;

  • Cold Food Temperature is;

  • Is the Food Quality to Aegis "Excellent in Dining" Standard?

  • Level of Food Texture

  • Take Photo of Plated Meal

  • Servery Information

  • Servery
  • Servery Name

  • Level of Care

  • Meal Period

  • What is the meal ordering system used?

  • Servery is ready for meal service; Bain Marie preheated/heat lamps on, plates preheated, servery is clean and organised

  • AIN's are in the Dining Room ready for service

  • Correct meal period menu is displayed

  • Crockery is clean, no chips or stains?

  • Cutlery is clean?

  • Plastic Thermal Equipment is clean?

  • Clearing trolley is ready with splash guard, plastic scrapper, cutlery bucket with water/detergent, wiping cloth and spray bottle

  • Staff Questions

  • Staff
  • What can you tell me about Excellence in Dining?

  • Can you explain the food items on today's menu?

  • Staff are in Uniform with Name Badge?

  • Kitchen Hand & AIN (in charge) are working together with meal delivery system (Resident Meal Ordering Form being used to check resident diet analysis)

  • Were residents told that meal service was due to start?

  • Is the resident positioned in such a way as to enable them to eat safely and promote maximum independence?

  • How is the resident positioned?

  • Is the table positioned within reach for the resident?

  • Were drinks within reach for the resident?

  • Did anyone assist the resident to set up items for their meal?

  • Assisted by;

  • Is the meal within reach?

  • Was the protein at 6 o'clock on the plate when served to the resident?

  • Did staff serve from the right?

  • Did staff clear from the right?

  • Did staff follow suitable dining room etiquette during meal service?

  • Did staff scrap left over food and stack dirty plates quietly?

  • Is the Food Quality to Aegis "Excellent in Dining" Standard?

  • Level of Food Texture

  • Take Photo of Plated Meal

Assistance

  • Was the resident fully independent?

  • Was the resident given assistance to cut food / open lids if required?

  • Was the resident given assistance to eat or drink as required?

  • Who gave assistance?

  • Did the staff member giving assistance with the resident meal use a chair/stool while assisting?

  • What did the assistance involve?

Monitoring

  • Did you see anyone monitor how much the resident consumed?

  • Who

  • Was an alternative offered if the meal was not eaten?

  • If the resident ate less than half of their meal was encouragement provided to eat more?

Activities / Staffing

  • Did planned regular activities occur during the meal service?

  • What occurred;

  • Were family members or carers present at the meal service?

  • Did their presence appear to distract the resident from eating or did it appear to encourage the resident to eat more?

Meal Interruptions

  • Was the resident able to eat their meal without interruptions?

  • Comment on what / who interrupted their meal?

  • How many interruptions did you observe?

  • What were they?

  • Which of those interruptions were urgent?

Resident Information

  • Resident Diet Analysis Records are followed?

  • Resident Information

  • Resident

Additional Information

  • Additional Notes/Comments

  • Resident Name

  • Level of Care

  • Diet

  • Texture

  • Meal Size

  • What did you enjoy about today's meal?

  • What would you like to see improved with the meal service?

  • Action Required

  • Re-inspection Required

  • Time before next inspection

  • DECLARATION: I have read this report and understand the contents

  • Chef Manager / Facitily Manager signature

  • Central Office signature

  • NOTE: assessment report contains findings from date/time of inspection only

Contact Details

  • Aegis Aged Care Group

  • Address: 90 Goodwood Pde Burswood Perth WA 6103

  • Telephone: (08) 6254 8200

  • Fax: (08) 6254 8299

  • Email: operations@aegiscare.com.au

  • Web: www.aegiscare.com.au


    www.aegiscare.com.au

  • ABN: 97 377 986 723

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.