Title Page
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Document No.
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Conducted on
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Airport Location
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Terminal
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Jetstar Port or Outsourced Port?
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List Ground Handler
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Prepared by
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Airport Representative
Landside Departures
General
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General Photos
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Network and Connectivity
Checkin Kiosks
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Does this terminal have any Jetstar (IBM) Kiosks?
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Kiosk Audits
Kiosk
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Kiosk Number
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General Appearance, are there any dents, scratches, discolouration or missing parts?
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Bag Tag Print Quality (Attach photograph of sample)
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Boarding Pass Print Quality (Attatch photograph of sample)
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Screen Quality and Touch Screen Sensitivity. Is the display aligned, are any parts of the display missing? Is the touch screen calibrated? Are there any dead spots on the screen?
Checkin Desks
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MFP Printer
Document Printer
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Device Name (Ex : MELDTBxxxx)
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Manufacturer Serial Number
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Jetstar Asset Tag
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Scan to Email Working?
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Fax enabled?
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Print Quality
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Physical Condition?
Checkin Desk
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Photo
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Cleanliness & Cable Organisation:<br><br>Are all cables tied away, is the area free from dust and debris and unused IT equipment or cables? Photograph and clean under counter if required.
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Wyse Terminal
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Wyse Terminal Condition: <br>Does the unit boot? <br>Are all ports working? <br>Does the unit appear to have any physical or water damage?
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Keyboard:<br>Do all keys on the keyboard function?<br>Are there any missing keys?<br>Do all keys have the appropriate letter displayed?<br>Are both keyboard feet attached?<br>Does the keyboard have any physical or liquid damage?
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Mouse:<br>Confirm both buttons work<br>Does the mouse have and physical or liquid damage?<br>Is the mouse cable damaged or frayed?<br>Does the mouse sit on a surface which allows for movement of the cursor?
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Screen:<br>Does resolution output from Wyse terminal match the native resolution of the display?<br>Does the screen have any dead pixels or blurring of content?
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Barcode Scanner:<br>Confirm 2D Barcode Scanner placed on desk<br>Is Carriage Return enabled?<br>Is the scanner cord free, untangled and not frayed?<br>Is there enough cord length to reach the bag conveyor belt?
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Network Port & Cable:<br>Is the network port securely connected into the Wyse?<br>Is the network cable damaged or frayed?<br>Dose the network cable securely connect the the patch point in the wall?
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Enter network point Wyse terminal is patched into
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Document Printing:<br>Are all required document printers deployed onto the Wyse?<br>Are all printers online and printable?<br>Attach screenshot of Devices and Printer page
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Bag Tag Printer
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Physical Condition:<br>Does the unit have any physical damage or sticky residue on the external case?<br>Any liquid damage?<br>
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Belts:<br>Are all belts securely attached on both ends?<br>Are all belts tight with sufficient tension?<br>Are all belts free from contaminants or sticky residue?
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Print Head:<br>Is the print head securely seated?<br>Are all cables securely attached to the print head?<br>Is the print head free from contaminants and sticky residue?<br>Does the print head have any scratches or damage?
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Internal Cogs:<br>Are all cogs adequately lubricated?<br>Are all cogs in good condition, not missing any teeth?<br>Are all cogs securely attached and rotating freely?
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Rollers:<br>Are all rollers rotating freely?<br>Are rollers free from sticky residue?<br>If rollers completely free or foreign powder, apply small amount of talcum powder
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Dip Switches:<br>Are all dip switches in the correct position? (All down)
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Feed Path:<br>Is the media being fed through without issues?<br>Is there any resistance or jamming?
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Power Cord:<br>Is the power cord and adaptor operating?<br>Are any of the cables frayed or damaged?<br>Is the power cord firmly collected to the printer?
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Lower RJ45 Port:<br>Is the RJ45 cable securely connected into the printers?<br>Is the RJ45 to DB9 cable securely connected to the Serial-USB Converted?<br>Is the RJ45 cable frayed or damaged in any way?
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Upper RJ45 Port:<br>Is the RJ45 cable securely connected?
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Printer Closing:<br>Is the printer closing correctly?<br>Are both metal teeth securely attaching to the lower half of the printer?<br>Is the black bar button easily opening the printer when pressed?
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LEDs:<br>Are all LEDs lighting up as needed?
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PECTABS:<br>Does the printer have the appropriate PECTABS?<br>Add comment confirming type of barcode printing
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Print Quality:<br>Is all text visible?<br>Are there any smudges or blurring of text?<br>Is the barcode scannable?
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Print Layout:<br>Is all text being printed in the correct location?<br>Confirm correct data being printed on Baggage Tag stub and bingo stickers<br>Include sample of Bag Tag in report
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What Boarding Pass Printer is in use?
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Boarding Pass Printer
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Physical Condition:<br>Does the unit have any physical damage or sticky residue on the external case?<br>Any liquid damage?
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Belts:<br>Are all belts securely attached on both ends?<br>Are all belts tight with sufficient tension?<br>Are all belts free from contaminants or sticky residue?
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Print Head:<br>Is the print head securely seated?<br>Are all cables securely attached to the print head?<br>Is the print head free from contaminants and sticky residue?<br>Does the print head have any scratches or damage?
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Internal Cogs:<br>Are all cogs adequately lubricated?<br>Are all cogs in good condition, not missing any teeth?<br>Are all cogs securely attached and rotating freely?
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Rollers:<br>Are all rollers rotating freely?<br>Are rollers free from sticky residue?<br>If rollers completely free or foreign powder, apply small amount of talcum powder
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Dip Switches:<br>Are all dip switches in the correct position? (All down)
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Feed Path:<br>Is the media being fed through without issues?<br>Is there any resistance or jamming?
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Power Cord:<br>Is the power cord and adaptor operating?<br>Are any of the cables frayed or damaged?<br>Is the power cord firmly collected to the printer?
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Lower RJ45 Port:<br>Is the RJ45 cable securely connected into the printer?<br>Is the correct type of cable used? (Pink Cable)
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Printer Closing:<br>Is the printer closing correctly?<br>Are both metal teeth securely attaching to the lower half of the printer?<br>Is the black bar button easily opening the printer when pressed?
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LEDs:<br>Are all LEDs lighting up as needed?
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PECTABS:<br>Does the printer have the appropriate PECTABS?<br>Add comment confirming type of barcode printing
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Print Quality:<br>Is all text visible?<br>Are there any smudges or blurring of text?<br>Is the barcode scannable? <br>Does the gate show?
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Print Layout:<br>Is all text being printed in the correct location?<br>Is there any text not showing?<br>include Sample
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Cutter:<br>Is the cutter operating as it should?<br>Are any paper strips being trapped in or around the cutter?
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Boarding Pass Printer
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Physical Condition:<br>Does the unit contain any scratches, dents or obvious impacts?
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Print Head:<br>Is the print head clean and free from any sticky residue?
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Power Cable:<br>Is the power cable and adaptor correctly connected to the printer?<br>Is the power cable in good condition and free from any fraying or damage?<br>
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RJ45 to DB25 connector:<br>Is the connector securely attached to the printer?<br>Is there any damage to the connector?
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Cutter:<br>Are boarding passes being cut correctly?<br>Is there any buildup of paper shavings in the printer?
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Media Path:<br>Is paper being fed through correctly?<br>Is there any resistance or jamming?<br>Is paper being fed through at a reasonable speed?
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Boarding Pass Quality:<br>Is all information on the boarding pass legible?<br>Is the gate showing on the boarding pass?<br>Is the barcode of good quality and easily scannable?<br>Include sample boarding pass
Ground Crew Offices
General
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General Photos
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Network and Connectivity
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Bioclock
Workstations
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Workstation
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Photo
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Wyse Terminal
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Wyse Terminal Condition: <br>Does the unit boot? <br>Are all ports working? <br>Does the unit appear to have any physical or water damage?
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Keyboard:<br>Do all keys on the keyboard function?<br>Are there any missing keys?<br>Do all keys have the appropriate letter displayed?<br>Are both keyboard feet attached?<br>Does the keyboard have any physical or liquid damage?
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Mouse:<br>Confirm both buttons work<br>Does the mouse have and physical or liquid damage?<br>Is the mouse cable damaged or frayed?<br>Does the mouse sit on a surface which allows for movement of the cursor?
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Screen:<br>Does resolution output from Wyse terminal match the native resolution of the display?<br>Does the screen have any dead pixels or blurring of content?
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Network Port & Cable:<br>Is the network port securely connected into the Wyse?<br>Is the network cable damaged or frayed?<br>Dose the network cable securely connect the the patch point in the wall?
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Enter network point Wyse terminal is patched into
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Document Printing:<br>Are all required document printers deployed onto the Wyse?<br>Are all printers online and printable?<br>Attach screenshot of Devices and Printer page
Printing, Scanning & Faxing
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MFP Printer
Document Printer
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Device Name
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Scan to Email Working?
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Fax enabled?
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Print Quality
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Physical Condition?
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Jetstar Asset Tag
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Manufacturer Serial Number
Flight / Cabin Crew Room
General
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General Photos
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Network and Connectivity
Workstations
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Workstation
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Photo
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Wyse Terminal
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Wyse Terminal Condition: <br>Does the unit boot? <br>Are all ports working? <br>Does the unit appear to have any physical or water damage?
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Keyboard:<br>Do all keys on the keyboard function?<br>Are there any missing keys?<br>Do all keys have the appropriate letter displayed?<br>Are both keyboard feet attached?<br>Does the keyboard have any physical or liquid damage?
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Mouse:<br>Confirm both buttons work<br>Does the mouse have and physical or liquid damage?<br>Is the mouse cable damaged or frayed?<br>Does the mouse sit on a surface which allows for movement of the cursor?
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Screen:<br>Does resolution output from Wyse terminal match the native resolution of the display?<br>Does the screen have any dead pixels or blurring of content?
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Network Port & Cable:<br>Is the network port securely connected into the Wyse?<br>Is the network cable damaged or frayed?<br>Dose the network cable securely connect the the patch point in the wall?
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Enter network point Wyse terminal is patched into
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Document Printing:<br>Are all required document printers deployed onto the Wyse?<br>Are all printers online and printable?<br>Attach screenshot of Devices and Printer page
Printing, Scanning & Faxing
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MFP Printer
Document Printer
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Device Name
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Scan to Email Working?
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Fax enabled?
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Print Quality
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Physical Condition?
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Jetstar Asset Tag
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Manufacturer Serial Number
Ramp Crew Offices
General
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General Photos
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Network and Connectivity
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Bioclock
Workstations
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Workstation
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Photo
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Wyse Terminal
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Wyse Terminal Condition: <br>Does the unit boot? <br>Are all ports working? <br>Does the unit appear to have any physical or water damage?
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Keyboard:<br>Do all keys on the keyboard function?<br>Are there any missing keys?<br>Do all keys have the appropriate letter displayed?<br>Are both keyboard feet attached?<br>Does the keyboard have any physical or liquid damage?
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Mouse:<br>Confirm both buttons work<br>Does the mouse have and physical or liquid damage?<br>Is the mouse cable damaged or frayed?<br>Does the mouse sit on a surface which allows for movement of the cursor?
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Screen:<br>Does resolution output from Wyse terminal match the native resolution of the display?<br>Does the screen have any dead pixels or blurring of content?
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Network Port & Cable:<br>Is the network port securely connected into the Wyse?<br>Is the network cable damaged or frayed?<br>Dose the network cable securely connect the the patch point in the wall?
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Enter network point Wyse terminal is patched into
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Document Printing:<br>Are all required document printers deployed onto the Wyse?<br>Are all printers online and printable?<br>Attach screenshot of Devices and Printer page
Printing, Scanning & Faxing
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MFP Printer
Document Printer
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Device Name
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Scan to Email Working?
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Fax enabled?
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Print Quality
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Physical Condition?
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Jetstar Asset Tag
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Manufacturer Serial Number
Engineering Offices
General
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General Photos
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Network and Connectivity
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Bioclock
Workstations
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Workstation
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Photo
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Wyse Terminal
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Wyse Terminal Condition: <br>Does the unit boot? <br>Are all ports working? <br>Does the unit appear to have any physical or water damage?
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Keyboard:<br>Do all keys on the keyboard function?<br>Are there any missing keys?<br>Do all keys have the appropriate letter displayed?<br>Are both keyboard feet attached?<br>Does the keyboard have any physical or liquid damage?
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Mouse:<br>Confirm both buttons work<br>Does the mouse have and physical or liquid damage?<br>Is the mouse cable damaged or frayed?<br>Does the mouse sit on a surface which allows for movement of the cursor?
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Screen:<br>Does resolution output from Wyse terminal match the native resolution of the display?<br>Does the screen have any dead pixels or blurring of content?
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Network Port & Cable:<br>Is the network port securely connected into the Wyse?<br>Is the network cable damaged or frayed?<br>Dose the network cable securely connect the the patch point in the wall?
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Enter network point Wyse terminal is patched into
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Document Printing:<br>Are all required document printers deployed onto the Wyse?<br>Are all printers online and printable?<br>Attach screenshot of Devices and Printer page
Printing, Scanning & Faxing
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MFP Printer
Document Printer
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Device Name
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Scan to Email Working?
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Fax enabled?
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Print Quality
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Physical Condition?
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Jetstar Asset Tag
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Manufacturer Serial Number
JBoards
Boarding Technology
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JBoard Charging Dock
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JBoards
JBoard
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Name
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Condition
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Signal
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JBoard Printers
JBoard Printer
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Serial Number
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Condition
Airside / Concourse
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MFP Printer
Document Printer
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Device Name
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Scan to Email Working?
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Fax enabled?
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Print Quality
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Physical Condition?
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Jetstar Asset Tag
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Manufacturer Serial Number
General
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General Photos
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Network and Connectivity
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Telstra 4G Signal
Printing, Scanning & Faxing
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Printer
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Jetstar Asset Tag
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Serial
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Photo
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Condition
Gate Counters
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Gate
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Gate Number
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Photo
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Wyse Terminal
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Wyse Terminal Condition: <br>Does the unit boot? <br>Are all ports working? <br>Does the unit appear to have any physical or water damage?
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Keyboard:<br>Do all keys on the keyboard function?<br>Are there any missing keys?<br>Do all keys have the appropriate letter displayed?<br>Are both keyboard feet attached?<br>Does the keyboard have any physical or liquid damage?
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Mouse:<br>Confirm both buttons work<br>Does the mouse have and physical or liquid damage?<br>Is the mouse cable damaged or frayed?<br>Does the mouse sit on a surface which allows for movement of the cursor?
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Screen:<br>Does resolution output from Wyse terminal match the native resolution of the display?<br>Does the screen have any dead pixels or blurring of content?
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Barcode Scanner:<br>Confirm 2D Barcode Scanner placed on desk<br>Is Carriage Return enabled?<br>Is the scanner cord free, untangled and not frayed?<br>Is there enough cord length to reach the bag conveyor belt?
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Network Port & Cable:<br>Is the network port securely connected into the Wyse?<br>Is the network cable damaged or frayed?<br>Dose the network cable securely connect the the patch point in the wall?
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Enter network point Wyse terminal is patched into
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Document Printing:<br>Are all required document printers deployed onto the Wyse?<br>Are all printers online and printable?<br>Attach screenshot of Devices and Printer page
JBoards
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Condition
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List Boarding Technology Used
Landside Arrivals
Baggage Services
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General Photos
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Network and Connectivity
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Bioclock
Workstations
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Workstation
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Photo
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Wyse Terminal
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Condition
Printing, Scanning & Faxing
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Printer
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Jetstar Asset Tag
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Serial
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Photo
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Condition
