Airport Sell 7 Audit

• Employee Observed:

• GPBR

• Conducted on

  Date

• Prepared by

• Brand

  Enterprise

  Alamo

  National

Greet & Build Relationship

• Did employee Greet and Welcome customer introducing themselves?

  Yes

  No

  N/A

• Did employee ask where the renter will be traveling?

  Yes

  No

  N/A

• Did the employee ask what the renter is used to driving?

  Yes

  No

  N/A

• Did employee determine length of rental?

  Yes

  No

  N/A

Offer Vehicle Options

• Was an Upgrade available?

  Yes

  No

  N/A

• Were vehicles offered from highest to lowest?

  Yes

  No

  N/A

• Did employee give personal recommendation?

  Yes

  No

  N/A

Protection Products

• Was customer informed protections are optional?

  Yes

  No

  N/A

• Did employee offer CDW/LDW and quote correct price?

  Yes

  No

  N/A

• Did employee offer PAI/PEC and quote correct price?

  Yes

  No

  N/A

• Did employee offer SLP/SLI/EP and quote correct price?

  Yes

  No

  N/A

• Did employee offer RAP and quote correct price?

  Yes

  No

  N/A

Offer Equipment Options

• Was GPS offered?

  Yes

  No

  N/A

• Was SiriusXM offered?

  Yes

  No

  N/A

Fuel

• Was Pre-Paid, Post-Paid, and Match Fuel options offered?

  Yes

  No

  N/A

Thank You Script

• Was Thank You Script utilized?

  Yes

  No

  N/A

Comments

• Overall Comments