AIS Quality Control

• Activity Number

• Activity Type

  Install

  Upgrade

• Activity Date

  Date

• Technician

  Select 814604 - Robert Meek 814677 - Mark Cuevas 814697 - Jerry Brogan 816909 - Yair Servin 816961 - Miguel Rocha 860609 - Matthew Boyce 860611 - Tomas Lund 860632 - Raul Lopez 860634 - Said Elmoujahid 860640 - Brian Hawkins 860647 - John Irish 860651 - Cameron Mykland 860657 - Stephen Emerson 860658 - Ryan Hackett 860659 - John Larsen 860661 - Frank Mafnas 860663 - Gakob Davies 860667 - Jeremy Rising

  • 814604 - Robert Meek
  • 814677 - Mark Cuevas
  • 814697 - Jerry Brogan
  • 816909 - Yair Servin
  • 816961 - Miguel Rocha
  • 860609 - Matthew Boyce
  • 860611 - Tomas Lund
  • 860632 - Raul Lopez
  • 860634 - Said Elmoujahid
  • 860640 - Brian Hawkins
  • 860647 - John Irish
  • 860651 - Cameron Mykland
  • 860657 - Stephen Emerson
  • 860658 - Ryan Hackett
  • 860659 - John Larsen
  • 860661 - Frank Mafnas
  • 860663 - Gakob Davies
  • 860667 - Jeremy Rising
• Location
  Address

• Inspected By

  Dennis Edson

  Ray Martinez

  Ryan Caldara

• Conducted on

  Date

ODU, Peaking and LOS

• Line of Sight ( +/- 5° )

  Yes

  No

  N/A

• ODU Assembly / Correct ODU / Correct Multiswitch

  Yes

  No

  N/A

• Monopoles, Braces and Brackets

  Yes

  No

  N/A

• ODU Mount

  Yes

  No

  N/A

• Cabling From LNB to Ground Block / Multiswitch

  Yes

  No

  N/A

Cabling and Connectors

• Weather Proofing on all Exterior Connectors

  Yes

  No

  N/A

• Switch and Ground Block Mounting

  Yes

  No

  N/A

• Drip Loops at Equipment and Entry Point

  Yes

  No

  N/A

• Sealant and Bushings at Entry Points

  Yes

  No

  N/A

• Cable Routing and Attachment

  Yes

  No

  N/A

• Unnecessary Splices / Barrels

  Yes

  No

  N/A

• Outside Clean Up

  Yes

  No

  N/A

• F-Connector Prep and Installation (30" lbs)

  Yes

  No

  N/A

Grounding and NEC Specifications

• Correct Ground Wire

  Yes

  No

  N/A

• All Ground Connections Tightened

  Yes

  No

  N/A

• ODU Bonding

  Yes

  No

  N/A

• System Grounding Complies with NEC

  Yes

  No

  N/A

Materials

• Approved Cable

  Yes

  No

  N/A

Inside Inspection

• Is the customer home?

  Yes

  No

  N/A

Phone Lines

• Broadband or Phone Connectivity

  Yes

  No

  N/A

Receivers

• Remotes Programmed and Explained

  Yes

  No

  N/A

• Receiver Properly Installed

  Yes

  No

  N/A

• Receiver Connection to TV

  Yes

  No

  N/A

• Interconnection of Customer Equipment

  Yes

  No

  N/A

Customer

• Were the Customer Support Channels Reviewed

  Yes

  No

  N/A

• Were the IRD Features Explained

  Yes

  No

  N/A

• Was the Appointment Met and Tech on Time

  Yes

  No

  N/A

• DIRECTV ID Displayed and Presented to the Customer

  Yes

  No

  N/A

• Pre-Installation Form Reviewed and Signed by Customer

  Yes

  No

  N/A

• Post Call Form Reviewed and Left with Customer

  Yes

  No

  N/A

• Has the System Worked Perfectly Since Install

  Yes

  No

  N/A

• Was the Tech Courteous

  Yes

  No

  N/A

• Did the Tech Clean Inside Work Areas

  Yes

  No

  N/A

• Is the Customer Satisfied with the Installation

  Yes

  No

  N/A

• Did the Tech Leave the 1-800-DIRECTV Customer Care Number

  Yes

  No

  N/A

• Did the Tech have a Clean Appearance and Uniform

  Yes

  No

  N/A

• Comments

• Pictures

  Media