SR Details
SR Serial Number
SR Typology
New
Repeated
Escalated
Transferred Snags
SR Date
Date
Assigned To
Inspection Date
Date
Project Details Incident Details
Category
Sub-Category
Select
Walls/Ceiling
Flooring
Wall Tiles
Joinery
General-Accessories
Aluminum
Glass
Appliances
Walls/Ceiling Flooring Wall Tiles Joinery General-Accessories Aluminum Glass Appliances
Problem Code
CM-PQA-Wall-Ceiling
CM-PQA-Ceiling Access Hatch
CM-PQA-False Ceiling
CM-PQA-Ceiling
Incident Description
Select
Paint Peeling Off
Cracks
Paint Touch Up
Full External Paint
Undulations
Humidity
Mold
Paint Peeling Off Cracks Paint Touch Up Full External Paint Undulations Humidity Mold
Incident Description
Do not open properly
Poor Finishing
Incident Description
Finishing
Touch Up
Undulation
Cracks
False Ceiling Collapse
Problem Code
CM-PQA-Tiles
CM-PQA-Tiles Slopes
CM-PQA-Interlock
CM-PQA-Skirting
CM-PQA-Grouting
Incident Description
Colour Change
Chipped
Hollow Sound
Broken
Incident Description
Select
Wrong Slope Causing Water Accumulation
Wrong Slope Causing Water Accumulation
Incident Description
Salt Accumulation
Settlement
Slope
Incident Description
Chipped
Gap Between Wall and Skirting
Broken
Finishes
Incident Description
Finishes
Inconsistent Color
Gaps
Problem Code
CM-PQA-Tiles
CM-PQA-Marble
CM-PQA-Backsplash
Incident Description
Colour Change
Chipped
Hollow Sound
Broken
Incident Description
Color Change
Chipped
Hollow Sound
Broken
Incident Description
Color Change
Chipped
Hollow Sound
Broken
Problem Code
Select
CM-PQA-Doors
CM-PQA-Architrave
CM-PQA-Wardrobes
CM-PQA-Kitchen Cabinets
CM-PQA-Staircase Rail
CM-PQA-Joinery-Accessories
CM-PQA-Doors CM-PQA-Architrave CM-PQA-Wardrobes CM-PQA-Kitchen Cabinets CM-PQA-Staircase Rail CM-PQA-Joinery-Accessories
Incident Description
Select
Alignment
Scratched
Joinery Termites
Color Variation
Peeling Off Veneer
Cracks
Gap between door and wall
Mold
Alignment Scratched Joinery Termites Color Variation Peeling Off Veneer Cracks Gap between door and wall Mold
Incident Description
Scratched
Color Variation
Peeling off Veneer
Cracks
Mold
Incident Description
Scratched
Colour Variation
Peeling off Veneer
Cracks
Mold
Incident Description
Scratched
Colour Variation
Peeling off Veneer
Cracks
Mold
Incident Description
Select
Scratched
Color Variation
Peeling off Veneer
Cracks
Loose
Mold (Natural Wood Only)
Scratched Color Variation Peeling off Veneer Cracks Loose Mold (Natural Wood Only)
Incident Description
Select
Hinges Broken
Hinge/Door lock rusted
Rubber Peeling
Door brush damage
Hanger broken
LED Light not working
Hinges Broken Hinge/Door lock rusted Rubber Peeling Door brush damage Hanger broken LED Light not working
Problem Code
CM-PQA-Drain Covers
Mixers
Bathroom Sink
Bathroom Accessories
Incident Description
Missing
Rusted
Scratched
Finishing
Incident Description
Missing
Rusted
Scratched
Finishing
Incident Description
Scratched
Cracked
Finishing
Stained
Incident Description
Missing
Rusted
Scratched
finishing
Broken
Problem Code
Select
CM-PQA-Window Frame
CM-PQA-Window
CM-PQA-AL-Door
CM-PQA-AL-Accessories
CM-PQA-AL-Kitchen Sink
CM-PQA-AL-Roof Access Hatch
CM-PQA-AL-Glass Panels
CM-PQA-Window Frame CM-PQA-Window CM-PQA-AL-Door CM-PQA-AL-Accessories CM-PQA-AL-Kitchen Sink CM-PQA-AL-Roof Access Hatch CM-PQA-AL-Glass Panels
Incident Description
Select
Scratched
Damages
Finishing
Dented
Water Leak from the Window
Gap
Scratched Damages Finishing Dented Water Leak from the Window Gap
Incident Description
Scratched
Damages
Finishing
Dented
Do not open properly
Incident Description
Scratched
Damages
Finishing
Dented
Do not open properly
Incident Description
Select
Scratched
Damages
Finishing
Dented
Missing
Rust
Scratched Damages Finishing Dented Missing Rust
Incident Description
Select
Scratched
Damages
Finishing
Dented
Missing
Rust
Scratched Damages Finishing Dented Missing Rust
Incident Description
Select
Scratched
Damages
Finishing
Dented
Do not open properly
Rust
Water Leak from the roof
Gap
Scratched Damages Finishing Dented Do not open properly Rust Water Leak from the roof Gap
Incident Description
Scratched
Delaminated
Broken
Problem Code
CM-PQA-Shower Glass
CM-PQA-Staircase
CM-PQA-Balcony
CM-PQA-G-Accessories
Incident Description
Shower Glass Shattered
Scratched
Silicon Gap
Water Leaking
Incident Description
Scratcjed
Delaminated
Broken
Loose Panel
Incident Description
Scratched
Delaminated
Broken
Loose Panel
Incident Description
Select
Missing
Rusted
Scratched
Loose
Finishing
Broken
Missing Rusted Scratched Loose Finishing Broken
Problem Code
Select
CM-PQA-Cooker
CM-PQA-Fridge
CM-PQA-Oven
CM-PQA-Cooker Hood
CM-PQA-Waste Disposal
CM-PQA-Dishwasher
CM-PQA-Washing Machine
CM-PQA-Freezer
CM-PQA-Cooker CM-PQA-Fridge CM-PQA-Oven CM-PQA-Cooker Hood CM-PQA-Waste Disposal CM-PQA-Dishwasher CM-PQA-Washing Machine CM-PQA-Freezer
Incident Description
Select
Cooker not working
Broken Knobs
Missing Knobs
Missing Accessories
Blockage
Scratched
Cooker not working Broken Knobs Missing Knobs Missing Accessories Blockage Scratched
Incident Description
Fridge Not Working
Frosting
Rubber Seal Damaged/Loose
Not Cooling Properly
Incident Description
Oven Not Working
Oven Tripping Power
Rotisserie Motor Broken
Scratched
Broken Knobs
Incident Description
Cooker Hood not working
condensation
Filter Replacement/Cleaning
Scratched
Incident Description
Waste Disposal Not Working
Blockage
Incident Description
Dishwasher Not Working
Water Leaking from Dishwasher
Incident Description
Select
Washing Machine Not Working
Water Leaking from Washing Machine
Washing Machine Not Working Water Leaking from Washing Machine
Incident Description
Freezer not working
Frosting
Rubber Seal Damaged/Loose
Not Cooling Properly
Sub-Category
General
HVAC
Mechanical
Plumbing
Electrical
Problem Code
CM-PQA-Odours
CM-PQA-Noise
CM-PQA-MEP-General
CM-PQA-Pests
CM-PQA-AC Noise
Incident Description
Cooking Smell
Sewage Smell
A/C Humidity Smell
Incident Description
Noise From Neighbours
Noise From Flushing/Shower
Incident Description
Incident Description
Incident Description
Problem Code
Incident Description
Not Cooling
Humidity/Condensation
Thermostat Not Working
Tripping
Problem Code
Select
CM-PQA-Pump
CM-PQA-Water Heater
CM-PQA-Water Tank
CM-PQA-Exhaust Fan
CM-PQA-Fire Alarm
CM-PQA-Smoke Detector
CM-PQA-Fire Extinguisher/Blanket
CM-PQA-Gas Detector
CM-PQA-Pump CM-PQA-Water Heater CM-PQA-Water Tank CM-PQA-Exhaust Fan CM-PQA-Fire Alarm CM-PQA-Smoke Detector CM-PQA-Fire Extinguisher/Blanket CM-PQA-Gas Detector
Incident Description
Low Water Pressure
Fluctuation Pressure
Not Working
Incident Description
No Hot Water
Water is Too Hot
Incident Description
Water Overflow
Water is Coloured
Tank Not Clean
Tank is cracked
Tank meter not working
Incident Description
Noisy
Not Working
Humidity/Condensation
Incident Description
Select
Tripping
Hassantuk Not Working
Fire Alarm Call Point Not Working
Accessories Scratched
Tripping Hassantuk Not Working Fire Alarm Call Point Not Working Accessories Scratched
Incident Description
Not Working
Covered
Tripping
Incident Description
Incident Description
Not Working
Covered
Tripping
Problem Code
CM-PQA-MEP-Drainage
CM-PQA-MEP-Flush Tank
CM-PQA-MEP-EQ-Leakage
CM-PQA-MEP-AC-Leakage
CM-PQA-MEP-WS-Leakage
Incident Description
Incident Description
Not Working
Noisy
Continuous Water Dripping
Incident Description
Incident Description
Incident Description
Problem Code
CM-PQA-MEP-Switches/Sockets
CM-PQA-MEP-Light Fittings
Incident Description
Missing
Scratched
Tripping
Not Working
Loose
Incident Description
Missing
Scratched
Tripping
Not Working
Loose
Resolution Typology
Repair
Replace
Maintenance
Design
Location
Select
Living Room
Bedroom 1
Bedroom 2
Bedroom 3
Bedroom 4
Bedroom 5
Bedroom 6
Dining Room
Master Bathroom
Guest Bathroom
Bathroom 2
Bathroom 3
Bathroom 4
Bathroom 5
Wet Kitchen
Dry Kitchen
Maid Room
Laundry Room
Garage
Driver Room
Garbage Room
Pump Room
Roof
Balcony 1
Balcony 2
Balcony 3
Balcony 4
Balcony 5
Front Garden
Back Garden
Boundary Walls
Villa Facade
First Floor
Ground Floor
Full Villa
Living Room Bedroom 1 Bedroom 2 Bedroom 3 Bedroom 4 Bedroom 5 Bedroom 6 Dining Room Master Bathroom Guest Bathroom Bathroom 2 Bathroom 3 Bathroom 4 Bathroom 5 Wet Kitchen Dry Kitchen Maid Room Laundry Room Garage Driver Room Garbage Room Pump Room Roof Balcony 1 Balcony 2 Balcony 3 Balcony 4 Balcony 5 Front Garden Back Garden Boundary Walls Villa Facade First Floor Ground Floor Full Villa
Work Typology
Civil
MEP
Out of Scope
Misuse
PPM
Incident Capture
Before Photo
Media
After Photo
Media
Client Closure Authorization
Client Name
Client Signature
Sign
Client Comments
DLP Executive Name
DLP Executive Signature
Sign
Date
Date
link copied
Fahid Alhendi
ALDAR DLP Service Request
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