Title Page

Asia Pacific Continent | Guestroom Inspection - Manager Checklist 2017

  • MOD / Inspector Name

  • Maid & Supervisor

  • Room No.

  • Date / Time

Entrance zone

  • Main door (condition)

  • Reason (Dusty / footmarks or kick-marks / damaged)

  • Photo

  • Door bell (condition)

  • Reason (Uncleaned / stained / damaged / not working)

  • Photo

  • Security chain / double lock (safety)

  • Reason (Dusty / dirt found / fingerprints / not working)

  • Photo

Closet

  • Closet overall presentation (condition)

  • Reason (Untidy / disorganized)

  • Photo

  • Hangers (6 with clips & 6 no clips) (Brand standard)

  • Reason (Disorganized / hangers chipped / rusty / stains or dirt)

  • Photo

  • Reason (Disorganized / hangers chipped / rusty / stains or dirt)

  • Photo

  • Iron / board (condition)

  • Reason (Work / bad condition / stained)

  • Photo

  • Elsafe (Brand standard)

  • Reason (Dusty / faulty / lost item found / locked)

  • Photo

Honor Bar

  • Glassware / chinaware / silverware (cleanliness)

  • Reason (Water marks / fingerprints / uncleaned / chipped / rusty)

  • Photo

  • Fridge / contents (condition)

  • Reason (Product label not front-facing / not organized / fridge not working)

  • Photo

  • Mini bar items set up (condition)

  • Reason (Not expired)

  • Photo

  • Electronic kettle set (condition)

  • Reason (Uncleaned / wet / smelly)

  • Photo

  • Coffee machine / coffee maker (condition)

  • Reason (Uncleaned / coffee stains / water marks / cannot turn on)

  • Photo

Living Room

TV zone

  • Television / TV remote control (condition)

  • Reason (Dusty / dirty / faulty / fingerprints / cannot turn on)

  • Photo

Desk zone

  • Writing desk overall (condition)

  • Reason (Uncleaned / chipped corners / cluttered / fingerprints / disorganized)

  • Photo

  • Table lamp working (condition)

  • Reason (Dusty / dirty / faulty / fingerprints / cannot turn on)

  • Photo

  • Trash Bin / inner-bin liner (condition)

  • Reason (Uncleaned / damaged / liner missing / found trash)

  • Photo

Window zone

  • Sheer curtain / drapery (cleanliness)

  • Reason (Stained / torn / hooks missing / difficult to draw / items found behind)

  • Photo

  • Window (cleanliness)

  • Reason (Fingerprints / water marks / dusty)

  • Photo

Sitting zone

  • Sofa (condition)

  • Reason (Stained / trash found under-seat cushion / torn upholstery)

  • Photo

Bedroom

Night stand zone

  • Night stand overall (cleanliness)

  • Reason (Disorganized / cluttered / dirty)

  • Photo

  • Master panel (condition)

  • Reason (Fingerprints / dusty / faulty)

  • Photo

  • Alarm clock / radio clock (condition)

  • Reason (Uncleaned / faulty / display time is incorrect)

  • Photo

  • Drinking water near bed side table (Brand standard)

  • Reason (2 bottles / 4 bottles for Grand suite)

  • Photo

  • A great different card places near bed side table (Brand standard)

  • Reason (Stained / wrinkle / torn)

  • Photo

  • Night stand underneath / bed underneath (cleanliness)

  • Reason (Uncleaned / trash found)

  • Photo

Bedding items

  • Pillow cases (cleanliness)

  • Reason (Stained / wrinkle / torn / hair / not crisp-looking)

  • Photo

  • Duvet cover (cleanliness)

  • Reason (Stained / wrinkle / torn / hair / not crisp-looking)

  • Photo

  • Bed sheet(s) (cleanliness)

  • Reason (Stained / wrinkle / torn / hair / not crisp-looking)

  • Photo

  • Decorative pillow / Bed throw (cleanliness)

  • Reason (Stained / torn upholstery / no hair)

  • Photo

Bathroom

Terry items

  • Bath towels (KB 2 / TW 3 / Suite 4) (cleanliness)

  • Reason (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  • Photo

  • Hand towels (KB2 /TW 3/ Suite 4) (Brand standard)

  • Reason (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  • Photo

  • Face towels (KB2 /TW 3 / Suite 4) (cleanliness)

  • Reason (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  • Photo

  • Bath mat / bath rug (1 / Suite 2) (cleanliness)

  • Reason (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  • Photo

  • Bath robe (2 / Grand suite 4) (cleanliness)

  • Reason (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  • Photo

Vanity zone

  • Vanity counter top (cleanliness)

  • Reason (Stained / dirty / dusty / edges damaged)

  • Photo

  • Basin(s) / grouting (cleanliness)

  • Reason (Stained / uncleaned / mould on the grout / damaged / hair)

  • Photo

  • Tumblers (glasses 2 / Grand suite 4) (cleanliness)

  • Reason (Water marks / fingerprints / uncleaned / smells / chipped)

  • Photo

  • Mirror / make-up mirror (cleanliness)

  • Reason (Water marks / fingerprints / uncleaned / dusty / chipped)

  • Photo

  • Trash bin / bin liner (cleanliness)

  • Reason (Uncleaned / damaged / found trash)

  • Photo

  • Bathroom floor (cleanliness)

  • Reason (Uncleaned / hair / found trash / dusty corners)

  • Photo

  • Body lotion / Shampoo / Conditioner / Shower Gel (Brand standard)

  • Reason (One each but 2 for grand suite)

  • Photo

Toilet zone

  • Toilet unit / toilet flusher (cleanliness)

  • Reason (Uncleaned / damaged / yellowish water marks / cannot flush)

  • Photo

  • Toilet cover / toilet seat (cleanliness)

  • Reason (Uncleaned / stained / wet / damaged )

  • Photo

  • Floor (cleanliness)

  • Reason (Uncleaned / stained / wet)

  • Photo

Shower zone

  • Shower wall (cleanliness)

  • Reason (Uncleaned / mold / soap remains / water marks / hair)

  • Photo

  • Shower floor / drainage / floor trap (cleanliness)

  • Reason (Uncleaned / mold / soap remains / water marks / hair / garbage)

  • Photo

  • Hand-held shower head / rain-shower head / faucets (cleanliness)

  • Reason (Water marks / soap remains / damaged / rusty)

  • Photo

  • Grouting (cleanliness)

  • Reason (Uncleaned / mold / wet / dusty corners)

  • Photo

  • Shampoo / Conditioner / Shower gel (Brand standard)

  • Reason (1 each & 2 Grand Suite)

  • Photo

Bath tub zone (if applicable)

  • Bath tub (cleanliness)

  • Reason (Uncleaned / mold / soap remains / water marks / hair)

  • Photo

  • Tap(s) / faucets / stopper (cleanliness)

  • Reason (Water marks / soap remains / damaged / rusty)

  • Photo

  • Grouting (cleanliness)

  • Reason (Uncleaned / mould / wet / dusty corners)

  • Photo

  • Drinking water 2 bottles (Brand standard)

  • Reason (2 bottle / 4 in Grand Suite)

  • Photo

General

  • Lighting (safety)

  • Reason (Fused / visible dust on spot light cover)

  • Photo

  • Carpet / Wooden floor (condition)

  • Reason (Stained / hair / trash found / shows dirt on the cloth when wiped)

  • Photo

  • Walling base-board on edges of floor (condition)

  • Reason (Dusty / dirt / damaged)

  • Photo

  • Luggage bench (condition)

  • Reason (Dusty / dirt / damaged)

  • Photo

  • All switchs (condition)

  • Reason (Function / bad condition / uncleaned)

  • Photo

  • Smoke detector / fire sprinkler (condition)

  • Reason (Function / bad condition / uncleaned)

  • Photo

  • Ants or Insects in room (cleanliness)

  • Reason (closet / living room / desk / window / bathroom / bed / vanity / balcony)

  • Photo

  • Airconditioner (condition)

  • Reason (Comfortable / mold / smell)

  • Photo

  • Room odor (condition)

  • Reason (Not fresh / smells / smoky)

  • Photo

Balcony

  • Glass surface (cleanliness)

  • Reason (Uncleaned / scratched)

  • Photo

  • Floor (cleanliness)

  • Reason (Uncleaned / trash found)

  • Photo

  • Child lock (safety)

  • Reason (Work / bad condition)

  • Photo

  • Furniture (cleanliness)

  • Reason (Uncleaned / stained / damaged)

  • Photo

Check if maid knows 5-color code cleaning cloths

  • Red - Toilet bowl / bidet (Brand standard)

  • Comment

  • Yellow - Dusting (Brand standard)

  • Comment

  • Green - Basin / Bathtub / Shower Stall (Brand standard)

  • Comment

  • Blue - Mirror / Window (Brand standard)

  • Comment

  • White - Glassware / Chinaware / Cutleries (Brand standard)

  • Comment

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