API Q2 - duplicate

• Document No.

• Assessment Title

• Business Unit

• Business Line

• Facility Name
  Address

• Subject Matter Expert

• Team Members

• Explanation required for shifts not assessed.

• Additional Comments:

• Assessment Start Date

  Date

• Shift 1

• Start Time:

  Date

• End Time

  Date

• No. of employees?

• Assessed?

  Select Yes No

  • Yes
  • No

• Shift 2

• Start Time:

  Date

• End Time

  Date

• No. of employees?

• Assessed?

  Select Yes No

  • Yes
  • No

• Shift 3

• Start Time:

  Date

• End Time

  Date

• No. of employees?

• Assessed?

  Select Yes No

  • Yes
  • No

• Assessment Critiera

  Select Flowback Fluid Control Surface Wellhead Head Office

  • Flowback
  • Fluid Control
  • Surface Wellhead
  • Head Office

• Assessment Scope/Objective

• Actual Number of Employees

• Required Assessment Days

• Actual Assessment Days

• Additional Comments: Justification required if actual assessment days is different from required assessment days.

• Number of Findings:

• Major:

• Minor:

• Comments:

Assessment Report

FMC Management System Requirements (Section 4.0)

Measurement, Analysis and Improvement (Section 6.0)

• 6.2.1 HSE Monitoring, Measuring and Improving

• What methods are applied for monitoring (and measuring) FQMS processes associated with HSE? These methods shall demonstrate the ability of the processes to achieve planned results.

• When planned results are not achieved, what actions are taken to ensure conformity of the service and to the service-related product? Identify examples.

• 6.2.2 Job Performance Monitoring and Improving

• What data is collected that indicates compliance to documented performance requirements for the Business Line specific Standard?

• How is the tracking and reporting of the job performance performed and reviewed? (End of job report, end of well report?)

• What indicators are calculated, when, and how often are they reviewed and analyzed internally and with the client?

• 6.2.3 Customer Satisfaction Procedure: FQMS 20 Customer Satisfaction
  

• What methods have FMC implemented for obtaining and using information relating to client perception as to whether requirements have been met?

• How has FMC effectively measured client satisfaction and analyzed the results?

• 6.2.2 Internal Audits &. Assessments Procedure: FQMS 21 Internal Audit & Assessment
  

• Identify the date the last internal assessment was completed. Verify that the assessment was performed within 12 months from the previous internal assessment (if applicable). Note: “Last Internal Assessment” to mean the last complete assessment of the ENTIRE SPMS, whether performed at one time or over the period of 12 months.

• Did internal assessment planning take into account results of previous assessments and criticality of the process being assessment?

• Verify that the internal assessment performed: • conforms to planned arrangements including the requirements of FQMS; • has been effectively implemented and maintained, including records; • was performed by independent / objective, competent personnel; • include outsourced activities that impact the quality of the product and that are performed at the facility; and • includes all processes required by the FQMS required to meet Business Line specifications.

• Describe how the local management addressed nonconformances identified during the internal assessment (e.g., response times, responsibilities, reporting, and records).

• 6.3 Analysis of Data Procedure: FQMS 22 Analysis of Data

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Client Satisfaction

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Supplier Information

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Service-Related Product Conformity

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Internal Assessment

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Service Design

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Quality Objectives

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• What data have been determined, collected, and analyzed to demonstrate the suitability and effectiveness of the FQMS? [Such data analysis may be related to quality objectives and result in modifications to these objectives, number of nonconforming product, etc.

Key Performance Indictors

• Analysis Method

• Reported: How?

• Reported: Frequency?

• Reported: Objective/ KPI

• 6.4.1 General, FQMS Effectiveness Procedure: FQMS 23 QMS Effectiveness

• What data is collected and how is it used to drive continual improvement of the effectiveness of the FQMS?

• 6.4.2 Corrective Action

• What actions are taken by FMC and the management team to eliminate the cause of nonconformities? Actions should include: • reviewing nonconformities • determining cause of nonconformities • evaluating action to prevent recurrence • determining/implementing action needed • recording of results • reviewing corrective action taken

• Can the manager describe how corrective actions are verified for effectiveness.

• Does the manager and line management know how corrective actions initiated? How are response times for addressing corrective actions tracked? What is the goal? What is the status of the corrective action completion times for the location?

• 6.4.3 Preventive Action Procedure: FQMS 25 Preventive Actions
  
  

• What actions are taken by FMC and local management to minimize the likelihood of potential nonconformities? Actions should include: • determining potential nonconformities and their cause • evaluating action to prevent occurrence • determining/implementing action needed • recording of results • reviewing preventive action taken.

• 6.5 Management Review

• Verify that the process followed by the management team meets all requirements of the FQMS.

• Identify date(s) of management reviews within the last 12-month period. (Verify that management reviews are conducted at least every 12 months.)

• Verify that the management review has been documented with sufficient evidence to demonstrate conformity with applicable requirements. If no, note deficiencies.

• 6.5.2 Review Input - Verify that the management review includes all inputs required by the relevant SOPs including: • Result of assessments • Customer Feedback • Results of Risk Assessment • Status of CA / PA • Supplier Performance Analysis • Process Performance and Product Conformity • Changes that could affect the FQMS • Recommendations for Improvement

• 6.5.3 Review Output - Verify that the management review output includes a summary assessment of the effectiveness of the FQMS detailing any: Required changes to the processes • Decisions and actions • Required resources • Improvement for products

Realization of Service and Service-Related Product: Risk Assessment & Management

• 5.3 Risk Management & Assessment Procedure: FQMS 004 Risk Assessment & Control
  
  

• Verify the Risk Management process is understood by the management team and that is has been established to identify and control risks associated with: • impact on delivery, including facility/equipment availability, maintenance and supplier performance and material availability/supply; • quality of Service-Related Product, including delivery of nonconforming Service-Related Product & availability of competent personnel.

• Can the manager and team describe the tools, techniques and their application for risk identification, assessment, and mitigation utilized by FMC?

• Identify process interaction / examples of Risk Assessment & Management implementation and tools / techniques used: Check each requirement upon verification(explanation must be given for any blank boxes):

• Risks Identified

• Risks Assessed

• Risks Mitigated

• Records Maintained

Realization of Service and Service-Related Product: Contingency Planning

Realization of Service and Service-Related Product: Management of Change

Realization of Service and Service-Related Product: Contract Review