Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
Front Of Store
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Sidewalks Cand Entrance free of Slip/Fall Hazards
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Inclement Weather Supplies stocked
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CSM Podium secured
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Refund slips verified to merchandise by CSM/Management
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Accounting Office Secured
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Front Register Funds secured at each station
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Door Greeters actively engaging customers
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High Ticket items secured behind customer service
Door Seals
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Is the Door Seal Located at the Greeting Cards in tact?
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Is the Door Seal Located at the Garden Center Patio Fire Exit 1 still in tact?
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Is the Door Seal Located at the Garden Center Patio Fire Exit 2 still in tact?
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Is the Door Seal Located at the Inner Garden Center still in tact?
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Is the Door Seal Located at the Automotive Section still in tact?
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Is the Door Seal Located in the Training Room still in tact?
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Is the Door Seal Located in the Breakroom still in tact?
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Is the Door Seal Located at the Maintenence area still in tact?
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Is the Door Seal Located at the Claims Area still in tact?
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Is the Door Seal Located at the DSD door still in tact?
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Is the Door Seal Located at the Dairy cooler still in tact?
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Is the Door Seal Located in Subway still in tact?
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Is the Door Seal Located in Smart Style still in tact?
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Are all doors in good condition?
Foods and consumables
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Produce floors clean, dry, and hazard free
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No freight stacked on the floor
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Action alleys stacked stably on plastic stack bases
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Merchandise stabley stacked in WHS Steel
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MP consistent in pets if applicable
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Pharmacy associates should secure personal belonging in lockers
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Pharmacy should be Neat/Clean/Organized
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Mp consistent in HBA, OTC, and Cosmetics if applicable
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MP consistent in Infants if applicable
Apparel and Home
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Fitting room doors secured
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Fitting room associate counting items and using hang tags
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Jewelry cases secured
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Jewelry safe locked (or on day-lock)
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Jewelry key controls present (on associates)
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MP consistent in Infants if applicable
Hardlines and Entertainment
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Entrances should be covered by a Lawn and Garden Associate
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Caution cones and watering signs in place
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Watering equipment stored when not in use
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Emergency exits secured and armed on patio
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Associates following PLE guidelines
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Associate personal belonging stored in a locker
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MP consistent in Hardlines if applicable
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Protected merchandise secured
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MP consistent in entertainment
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Salesfloor showcases secured and keys on an associate
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Is the hardware counter neat and organized?
Back of Store
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Merchandise in Top Steel secured properly
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All asiles clear and merchandise only stored under steel
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Bay doors and DSD doors locked when not in use
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Compactor locked when not in use by salaried manager
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Security rooms/cages closed and locked
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Vendor check in area is neat, clean, and organized
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Vendor log bok is completed daily with vendor badges being collected and disposed of
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Back offices locked when no associate is present
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Key logs completed and all keys accounted for
Backroom Tour
Pre Work
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Review Key Controls- Review Logs for DSD. Inquire with associate how they obtained posession of the keys.
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Walk through Grocery- Take note of Vendors working- Are badges present?
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Is high ticket process being executed since last tour?
Bin Accuracy
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Use Performance Center to review bin accuracy for the top three shrink departments. Three Bins with the worst accuracy are-
Security Room Maintenance
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Use Performance Center to review bin accuracy for the top three shrink departments. Three Bins with the worst accuracy are-
Tour Observations
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Are all doors Locked
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Are Vedor/Supplier log/Badges being filled out correclty?
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Are vendor badges being disposed of after the day is done?
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Observe a Live DSD Receiving. Is it being executed properly?
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Inspect High Ticket Box. Is it locked? Is merchandise in it?
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Inspect truck well. Is there staged/fallen merchandise in it?
Bin Accuracy
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Inspect Bins selected in Pre-Work. Are they organized? Are Cases Binned Together? Are there NO more than 3 items in each WACO box?
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Scan Items in bin using a hand heald- Use ALT F7 function to see if bin quantities are accurate. If accuracy is low, work with CAP to determine why bins have a low accuracy.
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Are there inaccuare bins? If Bins are innacurate have CAP/Dpt Mgr Perform a bin audit. Bin Numbers:
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Is there merchandise under the bins?
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Visually verify top steel for limited SKUs on each pallet.
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Are all pallets shrink wrapped? If not associate who will be responsible for correcting this.
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Add signature
Daily Metrics
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Shrink Dollars FYE 16
Cosmetics D46 $62,500 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Electronics D72 $45,000 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Pharmacy D40 $34,600 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Is the Cash wrap neat, clean, and organized with no merchandise understocked in open areas?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Impulse D82 $27,300 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are the register areas neat, clean, and organized with no merchandise understocked in open areas?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Electronics D5 -$25,200 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Health and Beauty D2 -$24,500 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Automotive D10 -$24,000 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Toys D7 $21,000 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Jewelry D32 $16,300 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
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Is the safe locked properly when no associate is present?
Operations
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Is merchandise being checked in appropriately?
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature
Electronics D87 $16,000 Shrink
Merchandise Protection
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Is MPP consistent?
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Is MPP Effective?
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Is MPP Being Executed?
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Are all showcases locked?
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Are High ticket returns protected?
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Are CCTV signs in place every 4 feet?
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Is the Cash wrap neat, clean, and organized with no merchandise understocked in open areas?
Operations
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Are associates engaging the 10 foot rule?
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Follow up with the DM on any exceptions indentified on the Daily exception filter reports?
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Review Wireless Inventory Control Log. Is it being completed daily? If a discrepancy is found, complete an inventory of teh wireless phones.
Safety
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Is a Team Lift being used when needed?
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Are all displays secured?
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If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?
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Is the floor dry and clean?
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Is the spill station stocked correctly?
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Add signature