Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location

Front Of Store

  • Sidewalks Cand Entrance free of Slip/Fall Hazards

  • Inclement Weather Supplies stocked

  • CSM Podium secured

  • Refund slips verified to merchandise by CSM/Management

  • Accounting Office Secured

  • Front Register Funds secured at each station

  • Door Greeters actively engaging customers

  • High Ticket items secured behind customer service

Door Seals

  • Is the Door Seal Located at the Greeting Cards in tact?

  • Is the Door Seal Located at the Garden Center Patio Fire Exit 1 still in tact?

  • Is the Door Seal Located at the Garden Center Patio Fire Exit 2 still in tact?

  • Is the Door Seal Located at the Inner Garden Center still in tact?

  • Is the Door Seal Located at the Automotive Section still in tact?

  • Is the Door Seal Located in the Training Room still in tact?

  • Is the Door Seal Located in the Breakroom still in tact?

  • Is the Door Seal Located at the Maintenence area still in tact?

  • Is the Door Seal Located at the Claims Area still in tact?

  • Is the Door Seal Located at the DSD door still in tact?

  • Is the Door Seal Located at the Dairy cooler still in tact?

  • Is the Door Seal Located in Subway still in tact?

  • Is the Door Seal Located in Smart Style still in tact?

  • Are all doors in good condition?

Foods and consumables

  • Produce floors clean, dry, and hazard free

  • No freight stacked on the floor

  • Action alleys stacked stably on plastic stack bases

  • Merchandise stabley stacked in WHS Steel

  • MP consistent in pets if applicable

  • Pharmacy associates should secure personal belonging in lockers

  • Pharmacy should be Neat/Clean/Organized

  • Mp consistent in HBA, OTC, and Cosmetics if applicable

  • MP consistent in Infants if applicable

Apparel and Home

  • Fitting room doors secured

  • Fitting room associate counting items and using hang tags

  • Jewelry cases secured

  • Jewelry safe locked (or on day-lock)

  • Jewelry key controls present (on associates)

  • MP consistent in Infants if applicable

Hardlines and Entertainment

  • Entrances should be covered by a Lawn and Garden Associate

  • Caution cones and watering signs in place

  • Watering equipment stored when not in use

  • Emergency exits secured and armed on patio

  • Associates following PLE guidelines

  • Associate personal belonging stored in a locker

  • MP consistent in Hardlines if applicable

  • Protected merchandise secured

  • MP consistent in entertainment

  • Salesfloor showcases secured and keys on an associate

  • Is the hardware counter neat and organized?

Back of Store

  • Merchandise in Top Steel secured properly

  • All asiles clear and merchandise only stored under steel

  • Bay doors and DSD doors locked when not in use

  • Compactor locked when not in use by salaried manager

  • Security rooms/cages closed and locked

  • Vendor check in area is neat, clean, and organized

  • Vendor log bok is completed daily with vendor badges being collected and disposed of

  • Back offices locked when no associate is present

  • Key logs completed and all keys accounted for

Backroom Tour

Pre Work

  • Review Key Controls- Review Logs for DSD. Inquire with associate how they obtained posession of the keys.

  • Walk through Grocery- Take note of Vendors working- Are badges present?

  • Is high ticket process being executed since last tour?

Bin Accuracy

  • Use Performance Center to review bin accuracy for the top three shrink departments. Three Bins with the worst accuracy are-

Security Room Maintenance

  • Use Performance Center to review bin accuracy for the top three shrink departments. Three Bins with the worst accuracy are-

Tour Observations

  • Are all doors Locked

  • Are Vedor/Supplier log/Badges being filled out correclty?

  • Are vendor badges being disposed of after the day is done?

  • Observe a Live DSD Receiving. Is it being executed properly?

  • Inspect High Ticket Box. Is it locked? Is merchandise in it?

  • Inspect truck well. Is there staged/fallen merchandise in it?

Bin Accuracy

  • Inspect Bins selected in Pre-Work. Are they organized? Are Cases Binned Together? Are there NO more than 3 items in each WACO box?

  • Scan Items in bin using a hand heald- Use ALT F7 function to see if bin quantities are accurate. If accuracy is low, work with CAP to determine why bins have a low accuracy.

  • Are there inaccuare bins? If Bins are innacurate have CAP/Dpt Mgr Perform a bin audit. Bin Numbers:

  • Is there merchandise under the bins?

  • Visually verify top steel for limited SKUs on each pallet.

  • Are all pallets shrink wrapped? If not associate who will be responsible for correcting this.

  • Add signature

Daily Metrics

  • Shrink Dollars FYE 16

Cosmetics D46 $62,500 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Electronics D72 $45,000 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Pharmacy D40 $34,600 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Is the Cash wrap neat, clean, and organized with no merchandise understocked in open areas?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Impulse D82 $27,300 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are the register areas neat, clean, and organized with no merchandise understocked in open areas?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Electronics D5 -$25,200 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Health and Beauty D2 -$24,500 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Automotive D10 -$24,000 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Toys D7 $21,000 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Jewelry D32 $16,300 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

  • Is the safe locked properly when no associate is present?

Operations

  • Is merchandise being checked in appropriately?

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

Electronics D87 $16,000 Shrink

Merchandise Protection

  • Is MPP consistent?

  • Is MPP Effective?

  • Is MPP Being Executed?

  • Are all showcases locked?

  • Are High ticket returns protected?

  • Are CCTV signs in place every 4 feet?

  • Is the Cash wrap neat, clean, and organized with no merchandise understocked in open areas?

Operations

  • Are associates engaging the 10 foot rule?

  • Follow up with the DM on any exceptions indentified on the Daily exception filter reports?

  • Review Wireless Inventory Control Log. Is it being completed daily? If a discrepancy is found, complete an inventory of teh wireless phones.

Safety

  • Is a Team Lift being used when needed?

  • Are all displays secured?

  • If extension cords are used is there a tag with a "start of use" date on it? Is it dated within the last 90 days?

  • Is the floor dry and clean?

  • Is the spill station stocked correctly?

  • Add signature

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