Title Page
EXTERIOR AREA
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Exterior building, grounds. parking's, signs and all structures are clean and in good repair
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Dumpster/area and outside trash bins clean and in good repair
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Signage and POP are up to standards
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All outside lights are working, no busted light
SPEED of SERVICE
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(Guest Greeting immediately or within 15 sec., servers and dining team members are friendly
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Staff attentive to Guest needs
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Server introduce himself to guest
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Pre-Bussing is always followed
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Sequence of service / delivering beverage and food is followed
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Dining area atmosphere/temperature appropriate to customer needs
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Food served according to packaging/plating standards
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Appetizers served in 7 minutes
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Main Dish served within 14 minutes
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Beverage served within 3 minutes
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Side stations, ready for service, clean, organized
FOH AREA
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Restrooms are functioning, clean, properly stocked and in good repair
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Restrooms maintained clean throughout the shift
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Furniture, Tables, Booth, Chairs & Decorations, Condiment station, front
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Bar counter and Host Stand area clean and in good repair
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Floors, walls and ceilings clean and in good repair
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Windows, Doors, Floors and Ceilings
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Marketing stands / boards / pictures complete with no gaps, damaged or missing parts/ POP / Menus
BOH AREA
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Floors, walls, ceilings, lights, Vents and Exhaust Hoods clean and in good repair
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Non-food contact surfaces, shelves and Trash bins sufficient, clean and maintained
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All Cold/Hot holding equipment clean, in good repair & maintains temperature standard
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All gaskets clean and in good repair
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Dry Storage clean, well maintained and used properly
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Hot Water is available and Where required, hand wash sink water at 38°C (100°F)
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Hand washing sink always stocked with paper towels and soap
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Gloves, face masks and hair nets available and accessible
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Pest activity not present and Approved PMP providing services on monthly basis
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Utensils, small wares and food contact surfaces available, cleanly stored, dry, in good repair
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Only approved water source, equipment and small wares in use
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Chemical labeled and properly stored / no chemical beside food
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Cross contamination or potential cross contamination is not observed
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Grease Trap clean / no build up dirt / net is clean
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Backdoor is always locked and outside back area clean and not neglected
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Ice Machine / Ice bins are clean and in good condition
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Dish Washing machine is clean and working properly, water washing temperature is 160 F - 185 F chemical available, The washing area, in general, is clean
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Emergency exit lights and Emergency lights are charged and functioning properly
PRODUCTS and PREPARATION
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All foods must be cooked or heated to the proper internal cooking temperature
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Cold food held ≤5°C (41°F)
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Hot food held ≥63°C (145.4°F) and within 3 hour hold time
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Spoiled foods/ingredients are not in use and not for sale
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Ingredients and products within hold time/shelf life, held, rotated and labelled properly, No shelf life extended
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Sauces and Toppings are as per standard
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Proper Hot food cooling procedures are followed
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Food contact surfaces are clean and sanitized (plates, bowls, containers ...)
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Food thawing is as per standard
MANAGEMENT / TM
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RGM / MOD knows the below financial results:- Today's sales target / Yesterday's sales / same day last week's sales
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All staff are aware about shift goals and MOD is following up on them
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MOD visits all tables and introduce himself, seeking guests feedback
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Proper staffing and deployment practices are followed
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MOD is directing activities to meet Guests needs
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TM following proper food safety hygiene standards
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TM not observed working with symptoms of illness or infection
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TM following proper uniform/jewelry standards
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Handwashing conducted properly as required
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Weekly Schedule in Place
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New Team member training process is in place. New team member training is handled by expert
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Cross Training in Place/ RGM is following up and tracking
HAZARD
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Fire extinguishers are charged, labelled, properly placed and appropriately used
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First aid kit available and stocked
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ALL managers and staff have valid baladia cards
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Allergen Chart Posted and all Managers and Team Members are no symptoms.
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"SDS file binder available. Managers and Team Members signed on (Right to Know Sheet)
DOCUMENTATIONS
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Communications to TM posted and current/ all communication boards updated
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Line check conducted properly and accurately AM and PM/ check last 10 days
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Thermometers are calibrated and In use.
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Food safety and other ops checklist completed and retained
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Prep list conducted properly and being in use
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Appropriate Cleaning Systems available and in use
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Managers office clean and organized and locked all the time
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Recipes and plate presentations in use are updated and current
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Daily Critical Items count
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Daily small wares count / conducted / tracking in place
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Conducted on
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Prepared by
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Location