Title Page
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Conducted on
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Prepared by
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Location
First Impressions
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All ales are available on the order and pay app
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All ales have neatly presented pump clips, customer - facing tasting notes and price cards.
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A good selection of ale styles, ABV% and must stocks are available.
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Dedicated ale board / display and good condition POS.
Bar
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Line cleaning signs, lines and connectors are present, in use, in good condition.
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Ale taps / swan necks are clean
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Sparklers present and in use
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Beer engines and surrounding woodwork are clean and in good repair.
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Ale handles are clean and in good condition.
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Clean, renovated glassware, free from lipstick and other contaminants
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All ale relevant glassware is easily accessible and located as near to pumps as possible to improve speed of service.
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The glasswashers contain sufficient detergent, rinse aid, cleaned to SOP and working.
Cellar
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Ale coolers operate at the correct temperature.
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Ale taps, connectors, dipsticks etc. are cleaned and well maintained.
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A cellar tidy or similar is in place, clean and organised.
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The cellar equipment is clean and well maintained.
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The cellar walls, floors and ceiling are clean and free from obstruction.
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The cellar maintains the correct temperature for ale condition.
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There is evidence that line cleaning is completed to SOP
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There are no other cellar related issues.
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Ales are conditioned as per SOP with yellow labels filled out.
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Ale stock is within BBF Date and correctly rotated.
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There are no pest related issues.
Test Pour
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Clean, cool, correct glass presented
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Dispense temperature
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Appropriate head size
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No overpour
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Hand not touching the rim
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Clarity
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Aroma
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Taste
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Head Rentention after 2 mins
Staff knowledge & awareness
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Real Ale Finder App is in use and up to date
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WhatPub website contains relevant pub related information.
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Staff members are aware of which ales are available, pre shift briefing, verbal communication or similar.
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Staff member is able to describe and recommend at least one ale, e.g. ABV%, colour, tasting notes / aroma.
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Exceptional ale knowledge / awareness