Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
- 88 Foster Crescent, Mississauga, ON
- 55 Standish Court, Mississauga, ON
- 7451 Nelson Road, Richmond, BC
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LTL Audit
Pallet Building Quality Check
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1. Use Grid label to verify the order # Pro #, Ship to, and Ship to Address
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Describe Observed
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2. Carefully place packages on designated pallets as per sort process - in correct Grid lane
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Describe Observed
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3. Confirm Grid # is written on back of BOL by pallet builder
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Describe Observed
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4. Confirm number of packages (cartons) on pallet matches BOL count
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Describe Observed
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5. Exceptions to carton count (less or more) on pallet; escalate to Area Lead for resolution
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Describe Observation
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6.Packages are labelled correctly, and labels are not damaged - TDG/Hazmat label visible (if applicable)
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Describe Observed
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7. Confirm packages are sealed correctly, no damages on boxes
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Describe Observed
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8. Ensure skid/pallet count on BOL matches physical count
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Describe Observed
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9. Ensure correct pallet is used (Chep pallets may be required)
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Describe Observed
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Please Note: Auditor to use QA stamp to indicate audit completion & sign BOL
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Please Note: Once audit is successfully completed; Auditor placed signed BOL in corresponding Grid cone
Loading Quality Check
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1. Validate the skids being loaded is to the correct trailer/carrier
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Describe Observed
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2. Load is placed in trailer with Grid labels visible to the side
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Describe Observed
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3. When truck is full, load sheet is completed by Area Lead and handed to Security
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Describe Observed
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4. Security hands load sheet to Carrier driver for validation of load and signature
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Describe Observed
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5. If truck is already loaded - ensure that the physical load in truck matches the Carrier (check shipping labels, BOL, etc.)
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Describe Observed
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6. Grid labels are placed correctly on pallets (front and back)
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Describe Observed
Safety Behaviors
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1. Pallets are in proper designated area and load is stable
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Describe Observed
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2. Pallet is in good condition and not damaged
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Describe Observed
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3. When applicable, use pallet jack correctly (pull with one arm, place safely under pallet and lock handle when not in use
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Describe Observed
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4. If a package falls out, let it fall - do not try to catch it
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Describe Observed
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5. Be aware of MO drivers moving in and out of area
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Describe Observed
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6. Bend at the knees, not at your waist when moving packages. Avoid twisting at waist. Nose over toes when moving packages
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Describe Observed
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7. Pallet height should be built as per customer requirements e.g.- HMMS - 6ft on 40x48 pallet and BBY 5ft or less etc.
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Describe Observed
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8. Pallets are built in a safe and secured manner to prevent load from falling - no overhanging boxes
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Describe Observed
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9. Load is secured on pallet with the right amount of shrink wrap
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Describe Observed
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10. No sitting/leaning over moving conveyor
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Describe Observed
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My signature below indicates the information on the audit is correct. Expectation is to maintain demonstrated pallet building accuracy.
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Inspected By (Name and Signature)
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Zone
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Zone Name/Number#
Associate Quality Check
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1. When picking more than 1 items from the bin, check UPC/VPN/SKUs and description to ensure that all the items picked are exactly the same
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Describe Observed
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2. Can identify/explain each vs case for products to be picked
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Describe Observed
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3. Multiple barcodes - covers barcodes not being scanned to prevent wrong barcode from scanning
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Describe Observed
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4. Performs 6 sided check on product for damages and place items securely in carton
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Describe Observed
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5. Never place product in adjacent bins trying to reach for another item to pick
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Describe Observed
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6. Leave bin organized and with UPC facing out
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Describe Observed
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7. Always take items found on the floor to the Specialist or Team Leader or Supervisor
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Describe Observed
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8. Associate easily identify and process damage products
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Describe Observed
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9. Associate scans correct Serial #
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Describe Observed
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10. Associate knows Damage process
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Describe Observed
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11. Associate understands Missing process
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Describe Observed
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12. Associate knows of, and knows how to use the Non-Conforming cart
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Describe Observed
Zone Quality Check
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13. Products properly fits in bin or on pallet ? No overhanging
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Describe Observed
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14. Bin Etiquette maintained? e.g., no multiple SKUs in the same bin
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Describe Observed
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15. Bin Etiquette maintained? e.g. no multiple open boxes of the same SKU in a bin
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Describe Observed
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16. SKU investigation form being completed as required- please audit the file (ask Supervisor for it)
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Describe Observed
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17. Product placed on Missing Hold being completed by Zone Supervisor
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Describe Observed
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18. Incorrect product - not for that bin or Zone being addressed immediately
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Describe Observed
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19. Zone Owner connects regularly with associates to engage and provide feedback
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Describe Observed
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20. IM ACCURATE completed for associates as required
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Describe Observed
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21.Non-Conforming Cart is organized and properly labelled? e.g. no overflow of excess products-evidence that it is cleared in a timely manner
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Describe Observed
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22.RTS Cart is organized and properly labelled? e.g. no overflow of excess products-evidence that it is cleared in a timely manner
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Describe Observed
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23. Bin/Location Etiquette Maintained? e.g. bin/pallet/shrink wrap overhanging in racking
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Describe Observed
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24. Area/Zone properly 5S and clearly labelled
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Describe Observed
Navigation
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25. Associates working in Zone moves at a consistent pace-display "Urgency"
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Describe Observed
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26. Takes shortest route from one bin location to another
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Describe Observed
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27. Spots aisles and bins in advance, using aisle markers, shelf separations, bin markers, and follows scanner screen to get to bin efficiently
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Describe Observed
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28. Understands how to read a product storage location (ask the associate to explain a bin location number)
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Describe Observed
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29. Able to quickly locate different aisles (Odd vs Even sequence) within the assigned Zone
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Describe Observed
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30. Knows where to go in case of assistance -Specialist/Team Lead/Supervisor/Manager
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Describe Observed
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31. Area is clean and bins organized in an ordely manner
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Describe Observed
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32. Aisles and walkways clean and clear - no garbage on floor
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Describe Observed
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33. Observe the "Stop" signs as applicable
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Describe Observed
Safety Behaviors
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34. Pause/Look/Go at intersections - No running in the Aisles
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Describe Observed
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35. Keeps two hands on the cart if applicable
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Describe Observed
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36. Uses a step stool to reach for high level bins if applicable
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Describe Observed
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37. 3 points of contact and one step at a time when going up or down the stairs
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Describe Observed
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38. If an item falls out of a bin, let it fall do not try to catch it
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Describe Observed
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39. Bend at the knees, not at your waist / Nose over toes when putting the carton on the conveyor
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Describe Observed
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40. Is associate focussed on task? e.g., No Horse-playing/ overly socializing in the aisles
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Describe Observed
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41. Emergency Exists free of Obstruction
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Describe Observed
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42. Garbage bins emptied regularly
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Describe Observed
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My signature below indicates the information on the audit sheet is correct. Expectation is to maintain Zone Quality Requirements at all Times
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Inspected By (Name and Signature)
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Supervisor (Name and Signature)