Arrowsmiths BRO 2023

• Site conducted

  Select

• Brand:

• Business Name:

• Bun Number:

• RBM Name:

• GM Name:

• FOH Trainer Name:

• Number of FOH team members trained:

• Date and Time BRO started:

  Date

Training Plan Day

• Training plan date

  Date

• What sessions were covered today?

• What were the benefits of today's training?

• Any concerns from today?

• Were any Superstars identified in todays training and why?

• Are there any team that need extra support going forward?

• Any Next Steps for tomorrow?

Open Day Debrief

• You will need to conduct a final debrief on Open Day. This should include going over the contents of this document including any final next steps you will be leaving for the management team.(Final Next steps to be written in the last sections of this document) . (OPENINGS TEAM ONLY - also discuss Post Project Review)

Please check the following systems & equipment are working on set up day. Please check as early as possible & raise calls for anything not working immediately.

• Table management system e.g. Collins / DesignMyNight is working

  Yes

  No

• Tills and EFT's are working correctly

  Yes

  No

• Website is live and showing correct dates for opening

  Yes

  No

• IPads are working correctly

  Yes

  No

• Tills and IPads are communicating with printers or screens

  Yes

  No

• Arrowsmiths Transaction buttons are appearing on iPads

  Yes

  No

• Prices on the till and all brand offers are depleting

  Yes

  No

• Game codes are generating and working correctly

  Yes

  No

• Oches have been added to table plan on Aztec

  Yes

  No

• All team members have iPad and EFT pin codes

  Yes

  No

• All deliveries received and log any missing items

  Yes

  No

Please ensure the following general items are checked and completed

• Drink Training waste entered daily on till as local promo

  Yes

  No

  N/A

• Food Training waste entered daily on till as local promo

  Yes

  No

  N/A

Please check the following Safe and Legal items, If any items are not complete please add these to your FOH next steps to ensure the GM knows what items are left to complete once the Business Opens

• Correct FOH Allergen guides available on tablet

  Yes

  No

• Risk assessments fully complete with any additional Arrowsmiths needs

  Yes

  No

  N/A

• Licensing Folder: Duty manager nomination form complete

  Yes

  No

  N/A

• Licensing Folder: Confirmation of licenses held form complete

  Yes

  No

  N/A

• Licensing Folder: Outlet specific Information complete

  Yes

  No

  N/A

• Licensing Folder: Training record server of alcohol complete and stored in licensing folder

  Yes

  No

  N/A

• Team Files in place and all training signed off in each file

  Yes

  No

  N/A

• Summarize your Dry Run Observations

• Summarize you Open Day Observations

Please enter the number of compulsory ELearning exceptions from Mable on open day in the fields below

• Any Outstanding - Health and Safety Declarations

  Yes

  No

• Any Outstanding - Food Safety Declarations

  Yes

  No

• Any Outstanding - Tip Declarations

  Yes

  No

• Any Outstanding - Licensing Law: Your responsibilities for serving alcohol

  Yes

  No

• Any Outstanding - Underage Gaming

  Yes

  No

• Any Outstanding - Food Safety Level 2

  Yes

  No

• Any Outstanding - Fire Health and Safety Level 2

  Yes

  No

• Any Outstanding - M&B and Me

  Yes

  No

• Any Outstanding - Art of Service and Selling

  Yes

  No

• Any Outstanding - The Guest Experience

  Yes

  No

• Any Outstanding - Kitchen Beyond the Pass

  Yes

  No

• Add a picture of your outstanding ELearning report

  Media

Enter any next steps you have for the GM and Team to complete once open

• Thinking about the focus and outcome of training agreed on the Teams call, what next steps need to be completed to ensure the site hits the targets. Refer to specific supporting material left with GM and Site.

Training Next Steps

• What is the next step?

• Who is to complete next step -

• When is next step to be completed by?

  Date
Other Next Steps

• Other next steps; these should be focused around People, Practices, Profits and Guests

• What is the next step?

• Who is to complete next step-

• When is next step to be completed by?

  Date