Aslam Group LLC

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

Drive Thru Visit

• Was the greeting within 5 seconds?

  Yes

  No

  N/A

• Did the employee use their name in the greeting?

  Yes

  No

  N/A

• Did the employee use SMART selling?

  Yes

  No

  N/A

• Did the employee ask "do I have your order correct on the screen"?

  Yes

  No

  N/A

• Did the employee give you the total and direct you where to go?

  Yes

  No

  N/A

• Did the employee greet you within 5 seconds at the window?

  Yes

  No

  N/A

• Was the order read back to you before payment?

  Yes

  No

  N/A

• Did the employee ask you how your service was?

  Yes

  No

  N/A

• Did the employee thank you and invite you back?

  Yes

  No

  N/A

• What was your total time?

  Safe

  At Risk

  N/A

• Please rate your overall experience 1-5

  Safe

  At Risk

  N/A

• Comments

  Safe

  At Risk

  N/A

Tacos/ Monster taco

• Did the tacos meet the acceptable darkness?

  Yes

  No

  N/A

• Is there a proper amount of lettuce in the tacos?

  Yes

  No

  N/A

• Is the cheese placement and size correct?

  Yes

  No

  N/A

• Are the tacos properly sauced?

  Yes

  No

  N/A

• Please rate the tacos 1-5

  Safe

  At Risk

  N/A

• Comments

  Safe

  At Risk

  N/A

Outside Cleanliness

• Was the property presentable upon arrival?

  Yes

  No

  N/A

• Are the menu boards clean and in good repair?

  Yes

  No

  N/A

• Are the entryways clean?

  Yes

  No

  N/A

• Is the outside free of any safety issues?

  Yes

  No

  N/A

• Is the building clean?

  Yes

  No

  N/A

• Are all lights working?

  Yes

  No

  N/A

• All current POP is posted and in good condition?

  Yes

  No

  N/A

• Back door slab is clean

  Yes

  No

  N/A

• Drive Thru lane clean?

  Yes

  No

  N/A

• Drive Thru window area clean?

  Yes

  No

  N/A

• Dumpster gates are closed and all cardboard broken down?

  Yes

  No

  N/A

• Dumpsters are clean and lids closed?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Uniform Appearance

• Are all employees wearing the correct shirts and are they tucked in? Are all undershirts black?

  Yes

  No

  N/A

• Are all employees wearing black slacks; also not skinny pants? Not jeans?

  Yes

  No

  N/A

• Are all employees wearing name tags? Are they using Go Big name tags?

  Yes

  No

  N/A

• Are all employees wearing a hat and hair net?

  Yes

  No

  N/A

• Are all management employees wearing a tie or scarf and black vest?

  Yes

  No

  N/A

• Is all necessary hair in a bun and black hair tie used?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Dining Room Cleanliness

• Are the tables and chairs detailed clean?

  Yes

  No

  N/A

• Are the floors clean?

  Yes

  No

  N/A

• Is the drink station clean and stocked, under the drink station?

  Yes

  No

  N/A

• Are the soda nozzles taken off for cleaning? If not do they look like they have been cleaned?

  Yes

  No

  N/A

• Are the insides of the trash can holder clean? Not covered in sauce?

  Yes

  No

  N/A

• Are the baseboards clean?

  Yes

  No

  N/A

• Is the ceiling/ vents/ light diffusers clean?

  Yes

  No

  N/A

• Are the entry doors clean?

  Yes

  No

  N/A

• Are the windows clean?

  Yes

  No

  N/A

• Are all lights working?

  Yes

  No

  N/A

• Are the restrooms cleaned and stocked? Are the mirrors unscratched?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Quality Check

• Are all hold times on the grill set?

  Yes

  No

  N/A

• Are all items on the grill within the correct self life?

  Yes

  No

  N/A

• Are all items on the grill staged properly?

  Yes

  No

  N/A

• Do all items on the grill have the right labels or any labels at all?

  Yes

  No

  N/A

• Are the employees following all the correct procedures on the grill? <br>P-T lanes

  Yes

  No

  N/A

• Are all hold times on the fryer set?

  Yes

  No

  N/A

• Is the timer for skimming the fryer set?

  Yes

  No

  N/A

• Are all items on the fryer staged properly?

  Yes

  No

  N/A

• Are all items on the fryers within correct shelf life?

  Yes

  No

  N/A

• Are the employees following all the correct procedures on the fryer

  Yes

  No

  N/A

• Are tacos being prepared properly?

  Yes

  No

  N/A

• Are all items in the walk in refrigerator within shelf life?

  Yes

  No

  N/A

• There should be nothing on the floor in the cooler

  Safe

  At Risk

  N/A

• Are all items in the walk in freezer within shelf life? No food outside of its box?

  Yes

  No

  N/A

• There should be nothing on the floor in the freezer

  Safe

  At Risk

  N/A

• Are all items in the dry storage within shelf life?

  Yes

  No

  N/A

• Are all items in the dry storage stored correctly?

  Yes

  No

  N/A

• Salads are made correctly and with only fresh ingredients

  Yes

  No

  N/A

• Are all items in the POU's stored correctly? Nothing expired or stored in there that shouldn't be?

  Yes

  No

  N/A

• Is the rice leveled out?

  Yes

  No

  N/A

• Are all labels correct? Teas, sanitizer etc..

  Yes

  No

  N/A

• Is everything in POU's being stored right?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Guest Service Procedures D/T

• Is the D/T employee greeting every customer within 5 seconds?

  Yes

  No

  N/A

• Is the D/T employee asking every guest "Do I have your order correct on the screen"?

  Yes

  No

  N/A

• Is the D/T employee repeating every order before collecting payment?

  Yes

  No

  N/A

• Is the D/T employee asking each guest how their service is or apologizing for the problem?

  Yes

  No

  N/A

• Is the D/T employee thanking and inviting back each guest?

  Yes

  No

  N/A

• Do all guest service employees know the sauce,napkin and bagging procedures?

  Yes

  No

  N/A

• Ask cashiers for the speed of service for the day and for breakfast lunch snack dinner and late night

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Front Counter Service

• Is the employee greeting every customer within 5 seconds?

  Yes

  No

  N/A

• Is the employee repeating every order before collecting payment?

  Yes

  No

  N/A

• Is the employee asking each guest how their service is, or apologizing for the problem?

  Yes

  No

  N/A

• Is the employee thanking and inviting each guest back?

  Yes

  No

  N/A

• Do all guest service employees know the sauce napkins and bagging procedures?

  Yes

  No

  N/A

• When handing out food to dine in guests, do employees direct guests to sauce and napkins?

  Yes

  No

  N/A

• Are table touches being done by counter employees?

  Yes

  No

  N/A

• Are both registers on the front counter open?<br>Do they have enough coins?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Food Safety

• Is the HACCP book correct?

  Yes

  No

  N/A

• Do employees know where the food allergen, choking hazard and bag usage chart are posted?

  Yes

  No

  N/A

• Is employee hand washing being done correctly? Washing hands in at least 100 degrees up to their elbows for at least 20 seconds?

  Yes

  No

  N/A

• Are all chemicals being stored away from food areas?

  Yes

  No

  N/A

• Grill tools stored correctly,have a designated timer running and do the employees have a second set ready?

  Yes

  No

  N/A

• Final flip and check being observed on all required products?

  Yes

  No

  N/A

• Can the PIC demonstrate the procedures for taking all temperatures and perform a patty check?<br>

  Yes

  No

  N/A

• Does the PIC know the corrective action for each piece of major equipment?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A

Floor Leadership Systems

• Are the build to charts being followed?

  Yes

  No

  N/A

• Is the WSP properly deployed? PIC in # 3, 6, 8

  Yes

  No

  N/A

• Is the WSP chart correctly filled out?

  Yes

  No

  N/A

• Do the employees know their primary and secondary duties?

  Yes

  No

  N/A

• Are the Pre-Rush checklists filled out?

  Yes

  No

  N/A

• Ask shift leader How many times should a sales report be printed out??

  Select once a day twice a day three times a day twice a shift 3 times a shift or more

  • once a day
  • twice a day
  • three times a day
  • twice a shift
  • 3 times a shift or more

• Comments

  Safe

  At Risk

  N/A

BOH Cleanliness

• Is the prep area clean and organized?

  Yes

  No

  N/A

• Are all the dishes put away clean?

  Yes

  No

  N/A

• Is the dry storage area clean and organized?

  Yes

  No

  N/A

• Is the break room clean and organized?

  Yes

  No

  N/A

• Is the break room an inviting atmosphere for the employees to enjoy?

  Yes

  No

  N/A

• Flys and insects are not a problem at this location?

  Safe

  At Risk

  N/A

• Comments

  Safe

  At Risk

  N/A

Equipment

• Is all equipment properly working? If not what is broken? Has it been called in?

  Yes

  No

  N/A

• Is CBT acceptable?

  Yes

  No

  N/A

• Comments

  Safe

  At Risk

  N/A