Title Page
-
Conducted on
-
Prepared by
-
Location
Covid 19
-
Is sanitation sheet being completed hourly (check precious weeks)
-
Are face masks/visors worn by all team members and worn correctly?
-
Are staff washing hands regularly and at least every 30 minutes?
Positive guest interaction
-
Are team members giving a quick and friendly greeting?
-
Is greeting prompt (3 seconds)
-
Are all team members smiling, making eye contact and using appropriate body language?
-
Is the team displaying a sense of urgency?
-
Is the team confirming the guest is happy before wrapping?
-
Appropriate farewell?
-
Was receipt given to guest?
-
Is the team using please, thank you, etc?
-
Is the team "table talking?"
-
Is the Dining room at a comfortable temperature (21°-26°C)
-
Is Subway Radio playing and at conversation level.
Uniform
-
Is full uniform worn by all team members including name badge & apron?
-
Is hair clean, neat and restrained if required? (hairnets being used)
-
Are finger nails clean and trimmed? (No nail varnish or false nails worn)
-
No more than a wedding ring worn? (no bracelets, necklaces, piercings, etc)
Suggestive selling
-
Is suggestive selling being used to maximise sales?
Menu/Product availability
-
Are all products available?
-
Only approved products?
-
Menu boards up to date?
Product Quality (Front line)
-
Is all veg crisp, firm, appealing?
-
Are all proteins & Cheese fresh and properly displayed?
-
Are meatballs fresh and not burnt or broken down?
-
Is bread being baked at least two times per day?
-
Is bread baked properly (golden brown)
-
Is bread removed from the oven as soon as it is ready?
-
Is bread being cooled for 30 minutes before being placed in bread cabinet?
-
Is bread being displayed correctly?
-
Are breads 12" long?
-
Are cookies cooked correctly?
Food Quality - (Sub, salad,wrap preparation)
-
Proper formulas being used?
Proper sequence being used?
-
Knives cleaned regularly?
-
Final product correct?
Drinks/snacks
-
All BIB, bottles, tea bags, coffee in date?
-
All crisps in date?
-
Other products in date?
Food quality - Prep
-
Bread seasoning is covered, refrigerated and discarded at the end of the day.
-
Tomatos cored, ends removed and correct thickness
-
Cucembers correct thickness
-
Peppers are seeded, core removed and correct thickness
-
Onions have core removed, cut in half and correct thickness.
-
Tuna is mixed correctly?
-
Tuna and mayo are chilled prior to preparation
Products as per brand standard
-
All products are stored correctly in in containers and not above chill line
-
All filled sauce bottles are stored and labelled correctly
-
Wraps are fresh and not dried out
-
Muffins are fresh
-
Food is stored in sealed containers
Bread baking
-
Panning: Breads are pulled throughout the day. No more than 10 sticks per pan. Silpat liner used.
-
Retarding: Breads retarding for next bake?
-
Spraying: Done before floor time and proofing
-
Floor time: Breads are left at room temperature until internal temperature is 10°-12°c.
-
Proofing: Breads are proofed correctly (20 minute intervals)
Shift Management
-
Correct POP in place
-
No hand written/unapproved signs
-
Subcard is on display
-
Credit card terminal/3PD tablets working and not paused
-
All required UofS courses completed.
Outside
-
Car park free of litter, foliage, etc
-
path free of rubbish, weeds and gum build up.
-
Outdoor furniture clean and in good repair
-
Exterior/signage lights working
-
Signage in good repair
-
Walls in good repair
-
Windows clean and not broken
-
Roof clean and in goo drepair
-
Awnings clean and in good repair
-
Exterior bins clean and not over flowing
Cleaniness - Toilet
-
Sink exteriors clean and free of build up
-
Sinks in good repair
-
Mirroes clean and in good repair
-
Ficures clean and in good repair
-
Toilet clean and in good repair
-
Walls and doors clean and in good repair
-
Floors and baseboards clean and in good repair
-
Bins/Sanitary bins clean and in good repair
-
Ceiling clean and in good repair
-
lights working
-
vents clean and in good repair
-
Cleaning - Guest area
-
Tables & chairs clean and free of build up (including bases)
-
High chairs clean and in good repair
-
Beverage station clean, in good repair and free of build up (including condiment holders)
-
Bottle cooler is clean and in good repair
-
Table tents and other marketing material current, in good repair and clean.
-
Decor items (Wall art, choicemark, hand sanitiser unit) clean and in good repair
-
Doors celan and in good repair
-
Windows clean and in good repair
-
Walls, clean and in good repair
-
flooes and baseboards clean and in good repair
-
Floor mat clean and in good repair
-
Floor tiles clean and in good repair
-
Bins clean and in good repair
-
Ceiling clena and in good repair
-
lights clean and in good repair
-
A/c unit clean and in good repair
-
Hotwell clean and in good repair
-
Speed ovens clean and in good repair
-
Bread oven/proofer clean and in good repair (all lights working)
-
Microwaves clean and in good repair
-
Bread cabinet clean and in good repair
-
Sandwich unit clean and in good repair (Sneeze guard, condenser, storage under unit, gasket, chopping boards)
-
Back counters clean and in good repair (including gaskets)
-
Wrappong/till station clean and in good repair (Perspex divider clean)
-
POs system, counter storage - Clean and in good repair. POS working correctly
-
Cookie case clean and in good repair
-
Menu boards clean and in good repair
-
Cleanliness - Back of house
-
Prep table clean and free of debris. (in good repair)
-
All shelving - clean and in good repair
-
Hand wash sinks clean and in good repair
-
Mop sink clean and in good repair
-
3-compartment sink clean and in good repair
-
Frisges clean and in good repair (including seals, shelving)
-
Freezers clean and in good repair (including seals, shelving)
-
Walls, ceiling, bins clean and in good repair
-
HVAC clean and in good repair
-
All lights working and in good repair
-
Food Safety
-
All hand sinks stocked with soap, sanitiser, blue roll IN dispensers, hand wash sign. Hand soap dispenser in full working order.
-
Proper glove usage being used?
-
Hand wash sink is not obstructed (no food or preparation in sink)
-
Hands are washed when required
-
All sinks reaches 43c
-
Proper storage of all smallwares and utensils
-
All food contact surfaces are clean (ice machine, pepsi nozzle, knives, slicers, sani-station)
-
All food contact smallwares in good repair, not cracked, burnt, etc
-
No cross contamination (No foreign objucts in food, chemicals stored away from food/bins, No chemical contamination, no staff meals/drinks near food to be served, all produce washed before use)
-
Everything kept at least 6" off the floor?
-
Aprons not worn/brought in the toilet
-
Only food prep items above prep table (no staples, tacks, etc)
-
No eating, drinking, chewing gum in prep/services areas
-
Personal items kept away from food/prep serfaces (mobiles, jackets, etc)
-
Sanitising - Test strips available and used - PIC to demonstrate how to use them
-
3-compartment sink set up correctly (sanitiser 50-100ppm)
-
Sanitiser bottles 50-100ppm
-
Sanitiser bottle labelled correctly
-
Dishwasher fully cleaned
-
Hot foods (meatballs - 65c - 74c)
-
Cold products - 1c - 5c
-
Frozen products hard to the touch
-
Defrost procedures being followed correctly
-
Proper heating of hot products
-
Probe working and approved
-
Temperature checks being completed accurately 2 times per day; 4 weeks available
-
No expired food present
-
All products labelled correctly.
-
No missing label information (type of product, date/time prepped, initials)
-
No pests/rodents present or evidence
-
Pest entry opportunities (close doors, air curtains, fly lights not working, damage to walls/ceilings)
-
All products/equipment from approved suppliers
-
All Chemicals/tools are approved (purchased from Bidfood)
-
Team members are not working whilst ill
-
No leaks in ceiling
-
No smoking, vaping, alcohol use, etc
Costs/stock control
-
Complete at least 2 stock snapshots
-
Preform cash in and document results