Information
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Client / Site
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Date of review:
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Cleanall Representative:
Key Performance Indicators for Campus Living Village
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Are the Assignment Instructions current and accurate?
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Are formal/welfare visits conducted monthly?
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Are site risk assessments current and reviewed regularly?
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Is the Heath and Safety policy current and compliant?
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Is appropriate PPE available?
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Do all required personnel hold a current SIA Security License?
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Are the DOB and Incident report books up to date?
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Are non security tasks performed adequately?
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Does the service level meet the required standard?
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Do the Cleanall team interact and communicate effectively with site personnel, residents & visitors?
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Are the Cleanall team courteous, polite, and of smart appearance?
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Is the handover process completed satisfactorily, and within the 15 minute window?
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Is the quality of relief cover to your satisfaction?
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Have all personnel received induction training?
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Are the offices/cleaning operatives adequately trained to perform their duties ?
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Are patrols carries out to the agreed 3 hour frequency?
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Knowledge, use and effectiveness of CCTV system?
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Are emergency maintenance procedures carried out (trip switches, alarm panels etc)
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Are officers trained in use of emergency spill kits, and do they respond as needed ?
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Are invoices submitted accurately?
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Comments:
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Signature of Campus Living Village representative:
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Signature of Cleanall Services Ltd representative:
