Audit Oct 22

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Is the shop exterior clean, free from litter and debris and is in a good state of repair?<br>Outside signage undamaged?<br>Pavements free from litter?

  Good

  Fair

  Poor

  N/A

• Shop exterior<br>Windows, ledges, doors window frames in good repair and free from cobwebs?<br>Paintwork is good condition?

  Good

  Fair

  Poor

  N/A

• Is the customer area clean, free from litter and debris <br>Air conditioning units are clean and free from dust?

  Good

  Fair

  Poor

  N/A

• Customer Area<br>Customer tables and chairs in good state of repair<br>Spillages, stains?

  Good

  Fair

  Poor

  N/A

• Customer area clean?<br>Till area clear of debris?<br>Flooring, skirting boards in good condition?<br>Ensure that staff are reacting to litter

  Good

  Fair

  Poor

  N/A

• Coffee area<br>Is the coffee area tidy and dust free?<br>All cups organised?<br>Hand wash sink has soap?<br>Blue roll dispensers filled?<br>Shelving clear?

  Good

  Fair

  Poor

  N/A

• Coffee machine<br>Milk fridge clean/and in good repair? Sealant?<br>Coffee machine in good working order?<br>If not has this been reported?

  Good

  Fair

  Poor

  N/A

• Bagel/food area<br>Extraction fan cleaned?<br>Fridges clean/and in good repair? Sealant?<br>Microwave clean?<br>Storage/ shelving clear?<br>Is this area tidy and clean. Grill deep cleaned?

  Good

  Fair

  Poor

  N/A

• Washroom area<br>Is all equipment clean and in good repair?<br>Dishwasher working well?<br>Sealant on the sinks?

  Good

  Fair

  Poor

  N/A

• Staff room/ office area<br>Hoovered and kept tidy?<br>No food waste in the bins and regularly emptied?<br>Storage and shelving tidy

  Good

  Fair

  Poor

  N/A

• Toilets Staff<br>Replenished with Toliet roll, Blue roll filled up and soap.<br>Hot water?

  Good

  Fair

  Poor

  N/A

• Toliets Customer<br>Replenished with Toliet roll, Blue roll filled up and soap.<br>Hot water?<br>Hand washer in good repair?

  Good

  Fair

  Poor

  N/A

• Basement/bin store<br>Tidy, signs for deep cleaning?

  Good

  Fair

  Poor

  N/A

• Shop equipment <br>Cake display clean and clear to the customer?<br>Shop lights working?

  Good

  Fair

  Poor

  N/A

• Has the weekly cleaning checklist been checked off? By management?

  Yes

  No

  N/A

Food Safety

• Make sure that all the sheets have been completed<br>SFBB, Levels 2's when required?

  Compliant

  Non-Compliant

  N/A

• All staff have completed their allergen training?

  Compliant

  Non-Compliant

  N/A

• Temperature checks have been filled out twice a day?

  Compliant

  Non-Compliant

  N/A

• Prove it! Sheets been filled out daily?

  Compliant

  Non-Compliant

  N/A

• Evidence of regular hand washing?

  Pass

  Fail

  N/A

• Evidence that pest control is in place.<br>Pest control sheets has been signed off and actions have been made where necessary.

  Compliant

  Non-Compliant

  N/A

• Staff are able to make up sanitiser and detergent for spray bottles. <br>Also explain the procedure of cleaning & sanitising bagel prep surfaces?

  Pass

  Fail

  N/A

• Physical check of the fridges and freezers<br>To ensure the correct layouts are being followed<br>That correct date dotting are being implemented <br>No double date dotting

  Compliant

  Non-Compliant

  N/A

• Not consumable foods left of the floor

  Yes

  No

  N/A

Health and Safety

• Health and Safety folder is being filled out weekly/monthly/annually?

  Compliant

  Non-Compliant

  N/A

• Manual handling poster put up and staff are aware on how to use the correct managing handling techniques?

  Pass

  Fail

  N/A

• Flooring in food condition, no hazards for tripping?

  Pass

  Fail

  N/A

• Check the incident report on Health and safety folder Are they being recorded? How many have there been?

Compliance

• Is the food properly protected from risk from contamination of pests?

  Compliant

  Non-Compliant

  N/A

• Daily checks up to date and recorded?

  Compliant

  Non-Compliant

  N/A

• Kitchen Cleaning schedule complete and up to date?

  Compliant

  Non-Compliant

  N/A

• Temperature check complete and correct?

  Compliant

  Non-Compliant

  N/A

• Sanitiser, hand soap, hot water and blue roll available?

  Compliant

  Non-Compliant

  N/A

• If you witness a delivery is this stores correctly and immediately?

  Yes

  No

  N/A

• Is ready to eat food stored above/ separate from raw food in the fridge and freezers?

  Compliant

  Non-Compliant

  N/A

• Is the food in the fridges and freezers covered and labelled correctly?

  Compliant

  Non-Compliant

  N/A

• Are dried goods stored correctly?

  Yes

  No

  N/A

• Are the fridges and freezers defrosted regularly?

  Yes

  No

  N/A

• Is the coloured coded equipment being used correctly?

  Pass

  Fail

  N/A

• Are staff handling food as little as possible?

  Yes

  No

  N/A

• Are frozen foods defrosted safely?

  Pass

  Fail

  N/A

Training/Paperwork

• Management completing onboarding/ off boarding?

  Pass

  Fail

  N/A

• Staff training workbook printed and filled out by all team members?

  Pass

  Fail

  N/A

• SFBB and Level 2's completed where appropriate?

  Yes

  No

  N/A

• Allergen training filled out by every team member?

  Pass

  Fail

  N/A

• Any outstanding reviews or appraisals?

• Discussion sheets filled out?

  Yes

  No

  N/A

• How are the employee files looking?

  Good

  Fair

  Poor

  N/A

• Is Holiday being used correctly?

  Pass

  Fail

  N/A

• Holiday/Sickness tracker being filled out correctly?

  Yes

  No

  N/A

Brand Standards

• How long are the customers waiting from joining the queue to being greeted at the counter?

• Are team members wearing aprons and suitable clothing?

  Compliant

  Non-Compliant

  N/A

• Are the correct equipment being used to serve specific products I.E Tongs?

  Compliant

  Non-Compliant

  N/A

• All current allergen processes being followed and all information on the google drive for customer queries?

  Compliant

  Non-Compliant

  N/A

• Does the store have all item available? If not, Why? <br>Is it off Goodeats?

  Pass

  Fail

  N/A

• Did the server offer the upsell?

  Yes

  No

  N/A

• Did they prepare the food item to spec?

  Pass

  Fail

  N/A

• Was there a quality check? And double check before it goes to the customer?

  Yes

  No

  N/A

Coffee

• Are the group heads being purged through every shot?

  Yes

  No

  N/A

• Are the baskets being wiped and dried with a towel before using for the next shot?

  Yes

  No

  N/A

• Is the leveller/tamper clean and dry throughout service?

  Yes

  No

  N/A

• Are the milk pitchers being cleaned in between steaming?

  Yes

  No

  N/A

• Are the milk jugs clean?

  Yes

  No

  N/A

• Are they actively observing and adhering to brand standards on extraction times?

  Pass

  Fail

  N/A

• Are they able to complete drinks within the 10 minute maximum time limit for large drinks tickets, or 5 minutes for small drinks ticket?

  Yes

  No

  N/A

• Are they actively adjusting the grind throughout the day if there are any issues?

  Yes

  No

  N/A

• Are they weighing the coffee for every shot?

  Pass

  Fail

  N/A

• Are they checking the extraction of every shot before serving?

• Are the coffees containing latte art?

  Yes

  No

  N/A

• Add some examples of the latte art:

  Media

• Cold drinks<br>Milkshakes/smoothies / iced tea/ lemonade<br>Was the drink served to spec?

  Yes

  No

  N/A

• Was clean wares used?

  Yes

  No

  N/A

Company Check

• Are lights being switched off when not is use?

  Yes

  No

  N/A

• Are heaters being switched off when not in use?

  Yes

  No

  N/A

• Are staff using reusable wears? Not single use cups/ trays?

  Yes

  No

  N/A

• Hair tied up?

  Yes

  No

  N/A

• No rings on, apart from a single wedding band?

  Yes

  No

  N/A

• Close toe shoes?

  Yes

  No

  N/A