Information
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Prepared by
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Conducted on
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MANAGER ON DUTY BRIEF
Hours of Duty:
ยท Check-in on Saturday, no later than 8am and check-out on Sunday at 12 noon.
MOD Process:
Make the incognito reservation through reservations at least 48hours in advance and complete the complimentary form to be submitted to Reservations too. (Stay will not be granted when hotel is FULL OCCUPANCY).
Utilise all hotel services from arrival to farewell such as valet services, bell team, check-in and etc)
Conduct the morning brief at 11AM (after peak of breakfast)
Dine-in different outlets all throughout the stay. (Selections and IRD is a MUST to try)
MOD Entitlements:
1.1 Alcohol not permitted during duty hours.
1.2 Tobacco (shisha / cigar / cigarettes) consumption is chargeable and should not be charged to MoD check.
1.3 Only MOD & Family can occupy in the assigned room.
1.4 In case of full house, MOD will not be given a room.
1.5 MOD meal entitlement in any Outlet including Room Service, total value should not exceed AED 1,000 per day
1.6 Mini Bar is strictly not permitted.
1.7 Laundry entitlement will be 1 piece per day.
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MOD
OCCUPANCY INFORMATION
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No. Available rooms
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Inhouse
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No. of Out of Service Rooms
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No. of Out of order Rooms
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Were there Room moves performed over the weekend. If Yes, please specify the room numbers and purpose of the room move.
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Please click add button and add room / details
Room move details (from one room to another and to PM's)
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Add room no and details
Guest Feedback / Incidents
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Guest Met (Minimum 2 per day)
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Please click add button and add reason as text
Positive feedback
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Add room no and feedback details
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Please click add button and add reason as text
Negative feedback
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Add room no and feedback details
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Guest Complaints
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Please click add complaints button and add details with action taken as text
Complaints
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Add room no and complaint details
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Please ensure the complaints are logged in hot SOS
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Incidents
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Please click add incidents button and add details with action taken as text
Incidents
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Add room no and incident details
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Please submit a detailed incident report to security
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Accidents
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Please click add accidents button and add details with action taken as text
Accidents
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Add room no and accidents details
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Please submit a detailed incident report to security
Guest room floors- walk through report
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3rd floor-19th Floor
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please note the issues observed above
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Select date
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please enter the time below.
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Select date
Guest Room Check
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Room No. and Status
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Was the bedroom cleaned properly?
Public area - walk through report
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Hotel Entrance
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Marina Boardwalk
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Lobby
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Lobby washrooms
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Level 1
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Meeting Quarter Facilities
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Ballroom Facilities (Al Waha, Liwa, etc)
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Bayshore
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Health Club
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Gym (3rd floor)
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Fire exits
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Car Parks
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Guest Lifts
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Other Remarks / Observations (if any)
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Select date
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Details
BOH AREAS
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Receiving Area
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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FlavourEats
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Service elevators
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Time office
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Lockers and Washrooms
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Waste Facilities
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Finance
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Purchasing
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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2M Executive Offices
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Human resources
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Housekeeping
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Linen and Uniform Room
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Engineering Office (1M)
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Kitchen Areas
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Main kitchen
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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Front office
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Select date
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please select from the list of issues below, or choose to note the issue unlisted as "add notes" above
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Issues noted
- Area Dirty
- Lights off
- Area blocked
- Not working
- Area locked / Manned
- Lights on and area not manned
- Ac on and area not manned
- Cleaning in progress
- Maintenance in progress
- Set up in progress
- PC on and area not manned
- Area not locked and not manned
- Project Work in progress
- No supervision
- Hazards observed
- Equipments on and area not manned
- Lights Fused
- Fire exit blocked
- Cartons on corridor
- Leakage to rectify
- Debris to be cleared
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Please attach photo
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Please attach photo
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Please attach photo
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Please attach photo
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MOD SIGNATURE
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Please submit an electronic copy of this report to the executive secretary and also to all the Head of Departments.
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GM SIGNATURE
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This transmission is not a digital or electronic signature and cannot be used to form, document, or authenticate a contract. Hilton and its affiliates accept no liability arising in connection with this transmission.Copyright 2014 Hilton Worldwide Proprietary and Confidential