Title Page

  • Conducted on

  • Prepared by

  • Location
  • Type the Room Number in the comments

ENTRY WAY

  • Electrical Plates clean/good condition?

  • Entry Lighting operating and in good condition?

  • Walls clean and in good condition?

  • Door & Door Handle clean and in good condition?

  • Door Threshold clean and in good condition?

  • Emergency Exit Sign present, clean and in good condition?

  • California Law/Room Rate present, clean and in good condition?

  • Do Not Disturb sign present, clean and in good condition?

  • Corner Guards clean and in good condition?

  • Mirror clean and in good condition?

  • Closet Walls clean and in good condition?

  • Closet Door and Door Handle clean and in good condition? If it is a sliding door is it on track and is the track clean?

  • Closet Mirror clean and in good condition?

  • Closet flooring clean and in good condition?

  • Hangers 8 (4 of each)

  • Closet Pillow present, clean and in good condition?

  • Closet Blanket and Sheets clean and in good condition?

  • Luggage Rack clean and in good condition?

  • Iron operation, not water, clean and in good condition?

  • Iron Rack Holder clean and in good condition?

  • Ironing Board Cover clean and in good condition?

  • Laundry Valet Slip/Laundry Bag present, clean and in good condition?

  • Floor & Grout clean and in good condition?

BATHROOM

  • Door, Door Handle & Hook clean and in good condition?

  • Electrical Plates clean and in good condition?

  • Lighting Operational clean and in good condition?

  • Vanity Counter & Backsplash clean and in good condition?

  • Vanity Sink, Faucet & Caulk clean and in good condition?

  • Vanity Bottle Opener clean and in good condition?

  • Mirror/Makeup Mirror clean and in good condition?

  • Trashcan clean and in good condition?

  • Shower & Sink free of mildew and hair?

  • Fixtures Caulking & Grout clean and in good condition?

  • Fixtures Clean & Operational?

  • Shower-head clean & free of lime?

  • Tub & Shower clean and in good condition?

  • Tub Jets clean and in good condition?

  • Shower Curtain clean and in good condition?

  • Ceiling fan operational clean and in good condition?

  • Floor & Grout clean and in good condition?

  • Toilet clean and in good condition? Check Bowl, Lid, Sides and Back.

  • Extra Toilet Paper present with 3 tissues on top?

  • Toilet Seat Lid tight & clean?

  • Walls clean and in good condition?

  • 1 Lotion present?

  • 1 Conditioning Shampoo present

  • 1 Cleansing Bar present?

  • 1 Bar of Soap present?

  • Soap Dish clean and in good condition?

  • Amenity Tray clean and in good condition?

  • Hair Dryer lint trap clean and in good condition?

  • Amenity Presentation correct?

  • Water Policy Card present?

  • Correct Towels (4-QQ, 3-K/Q) clean and in good condition?

  • Hand Towel Racks tight & in good condition?

Micro Kitchen

  • Electrical Plates clean and in good condition?

  • Lighting Operational and clean?

  • Walls clean and in good condition?

  • Ceiling clean and in good condition?

  • Mirror clean and in good condition?

  • Kitchen unit, Walls, Shelves clean and in good condition?

  • Counter & Caulking clean and in good condition?

  • Microwave clean and in good condition?

  • Refrigerator clean and in good condition?

  • Coffee Maker clean and in good condition?

  • Sink, Faucet clean, Lime free & Rust free

  • Ice Bucket clean & in good condition? Liner present?

  • 2 Water Glasses & Coasters clean and in good condition?

  • Coffee Caddy stocked?<br> 2 stirrers<br>2 Lipton Tea Bags<br>4 of each, Equal, Sweet, Sugar & Creamer

  • Is Coffee stocked? 2 Regular and 1 Decaf

  • 2 Coffee cups or Mugs clean and in good condition?

Guest Room

  • Electrical Plates clean and in good condition?

  • Ceiling Fan, Lighting clean and in good condition?

  • Frames dusted, clean and in good condition?

  • Mirrors dusted, clean and in good condition?

  • Sofa or Lounger clean and in good condition?

  • Coffee Table Glass clean and in good condition?

  • End Tables Glass clean and in good condition?

  • Marble or Activity Table clean and in good condition?

  • Table Chairs clean and in good condition?

  • Desk clean and in good condition?

  • Desk Trash Can clean and in good condition?

  • Desk Guest Services Book clean and in good condition?

  • Desk Notepad & Pen present and in good condition?

  • DSL Information stand clean and in good condition?

  • Desk Chair clean and in good condition?

  • Desk Lamp operational, clean and in good condition?

  • Armoire dusted, oiled, clean and in good condition?

  • TV operational with Remote & Batteries, clean and in good condition?

  • Bible in top drawer of Armoire?

  • Alarm Clock set to the correct time (within 5 mins) and alarm turned off. Clock clean and in good condition?

  • Phones with info Plates operational, clean and in good condition?

  • Standing Lamp operational, clean and in good condition?

  • Bed Spread clean and in good condition?

  • Bed Skirt clean and in good condition?

  • Bed Skirt Pins Present?

  • Sheets correct size, clean and in good condition?

  • Pillow Sizes correct, Pillowcases & Standard?

  • Pillow Protectors Present?

  • Mattress Pad present?

  • Clean under Bed?

  • Bed Posts & Headboard oiled, clean and in good condition?

  • Mattress Rotated, clean and in good condition?

  • Water Conservation Card present, clean and in good condition?

  • Drapes & Sheers clean and in good condition?

  • Dresser dusted, oiled, clean and in good condition?

  • Bed Lamps operational, clean and in good condition?

  • Air Conditioner & Filter clean and in good condition?

  • A/C Temperature Standard met?

  • A/C deflector present, clean and in good condition?

  • Walls & Wallpaper clean and in good condition?

  • Baseboards/Chair Railing clean and in good condition?

  • Carpet clean and in good condition?

  • Ceiling free from stains, clean and in good condition?

  • Window, Windowsill & Track clean and in good condition?

  • Patio area Floors, Walls & Lights clean and in good condition?

  • Patio Furniture clean and in good condition?

  • Evidence of a previous guest?

  • Would you stay in this room? Please add general comments below.

  • Automatic Failure if 2 or more of the following items are found
    1. Hair in entrance, bathroom, kitchenette area or guest room
    2. Items left behind from previous guest
    3. Bathroom toilet dirty - sides, tank and lid
    4. Mildew in shower or sink
    5. Any broken furniture - armoire, dresser, desk, desk chair, table, table chairs, end tables, coffee tables or lamps
    6. Any broken appliances - phone, TV, alarm clock, coffee maker, refrigerator, microwave or hair dryer

  • General Managers to write in any comments below





  • Executive Housekeeper, print a copy of this Audit and initial each issue that is for your department when complete and sign below that All housekeeping issues are complete. Place completed audit in Executive Engineers box so any issues related to that department can be completed.


    X

  • Executive Engineer, please initial each issue that is for your department when completed and sign below that All Maintenance issues are complete. Place completed audit in General Managers when complete.


    X

  • General Manager, after reviewing that All issues have been completed by Housekeeping and Engineering sign below that this Audit is complete and all issues have been resolved.


    X

  • By signing above, you are stating that all above mentioned work has been completed within 30 days of the initial Quality Assurance Review. Any work that needs additional time, must be noted in the General Manager Comments Section.

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