Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Verify phone scans were completed and accurate
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Verify open/close checklist were actually performed
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Prepare buy backs, ship them, and send tracking info to back office
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Review contracts from previous day - complete contracts, signatures, discounting, accessories, tep, BuyBack ect
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Count cash drawer verify it is accurate
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Verify deposit, bring to the bank by noon, email deposits@e-sym.com with cash out number and picture of deposit receipt, cc your DM
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Reply to back office daily sales findings
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Make sure sales board is up to date and daily goals are written on board
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Check and reconcile RIS
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Review prior days clocked hours and make corrections when needed
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Ensure reps recorded upgrade eligibility, additional lines, and full customer info in RQ4 on all transactions
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Check schedule and make sure 3 weeks schedule in posted in RQ4
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Check office supply levels
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Check store POG and cleanliness
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Ensure all team members meet dress code requirements
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Huddle with each rep, set the tone for the day!
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Review staff training (star, INH, S&R, RSA)
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Complete two purple ponies and send to DM
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Send manager checklist to DM