BarBOOST Inspection

• Property

• Conducted on

  Date

• Prepared by

• Outlet Assessed

• Business volume at time of assessment

• Cocktail menu photo

  Media

• Cocktail menu in compliance

  Compliant

  Non-Compliant

  N/A

• What is non-compliant?

  Yes

  No

  N/A

• Yes

  No

  N/A

• Wines by the glass menu photo

  Media

• Wine menu in compliance

  Compliant

  Non-Compliant

  N/A

• What is non-compliant?

  Yes

  No

  N/A

• Beer menu photo

  Media

• Beer menu in compliance

  Compliant

  Non-Compliant

  N/A

• What is non-compliant?

  Yes

  No

  N/A

• Upload Picture of Facility

  Media

Service Experience

• Staff politely acknowledges the guest when reasonably possible.

  Yes

  No

  N/A

• Staff is highly articulate and avoids slang and excessive us of phrase-fragments

  Yes

  No

  N/A

• Staff is polite and maintains a gracious tone and appropriate pace throughout the interaction

  Yes

  No

  N/A

• Staff readily smiles and maintains an engaging expression

  Yes

  No

  N/A

• Staff maintains eye contact and keeps focus on the guest

  Yes

  No

  N/A

• Staff exhibits a genuine sense of interest and concern for the guest

  Yes

  No

  N/A

• It is not necessary to prompt staff as they have anticipated all requirements and automatically provided or offered them

  Yes

  No

  N/A

• Once the guest is seated, they are greeted within one minute and given the opportunity to order beverages

  Yes

  No

  N/A

• Server can helpfully discuss details of beverages and bar offerings, including varieties of liquors, beers and wines available

  Yes

  No

  N/A

• Staff performs the requirements of their department knowledgeably and proficiently. Staff can capably answer questions about the entire hotel or obtains effective and prompt assistance

  Yes

  No

  N/A

• When known, the guest's name is used naturally as a signal of recognition

  Yes

  No

  N/A

• Staff closes interactions with polite appropriate remarks

  Yes

  No

  N/A

• All staff encountered are wearing professional, clean and well-fitted uniforms

  Yes

  No

  N/A

• All staff encountered are extremely well-groomed

  Yes

  No

  N/A

• Staff maintains alert posture and behaves professionally in view of the guest

  Yes

  No

  N/A

• Staff is discreet and unintrusive throughout the experience, while remaining attentive

  Yes

  No

  N/A

• Staff does not decline any request without offering appropriate alternatives

  Yes

  No

  N/A

• First drinks are served within four minutes of ordering at a table, or three minutes of ordering at the bar counter, unless otherwise advised by server

  Yes

  No

  N/A

• How long was it?

  Yes

  No

  N/A

• Follow-up rounds are discreetly offered within one minute of glass being empty

  Yes

  No

  N/A

• All items ordered are served accurately and server does not have to ask who ordered what

  Yes

  No

  N/A

Beverage Presentation

• Wine by the glass service includes demonstration of the label and pouring at the table

  Yes

  No

  N/A

• Wine by the glass service includes an offer of a tasting sample

  Yes

  No

  N/A

• Beverages have distinctive presentation

  Yes

  No

  N/A

• Beverages will be served in high quality glassware completely appropriate to the drink

  Yes

  No

  N/A

• Beverages are served at appropriate temperatures

  Yes

  No

  N/A

• Beverage pours/portions are generous and appropriate

  Yes

  No

  N/A

• Mixed drinks and cocktails have a well-balanced/normal flavor, are appropriately garnished and all beverages are prepared precisely as specified by the guest

  Yes

  No

  N/A

• Beverage menu and check presenter are in prisitine condition, free of any damage. Beverage menu is grammatically correct

  Yes

  No

  N/A

• Beverage menu includes an exceptional and interesting variety of top-quality liquors and beers. Wines by the glass are also listed

  Yes

  No

  N/A

• Beverages demonstrate value for price of the products.

  Yes

  No

  N/A

• What is the value demonstrated by the drinks?

  Yes

  No

  N/A

Bar Snacks

• A variety of fresh snacks are offered with the drinks

  Yes

  No

  N/A

• If provided, snacks are of extremely high quality and distinctive in presentation

  Yes

  No

  N/A

• If snacks are served, napkins are provided

  Yes

  No

  N/A

Ice

• Is a variety of ice being utilized in the beverage program?

  Yes

  No

  N/A

• Is the standard ice used for cocktails a minimum of a solid 1x1 cube and crystal clear?

  Yes

  No

  N/A

• Is large format crystal clear ice being used for specific cocktails?

  Yes

  No

  N/A

Bar Products and Display

• If provided, napkins are made of linen or cotton

  Yes

  No

  N/A

• All drinks are served on linen or other distinctive coasters

  Yes

  No

  N/A

• Glassware, china, cutlery and serving pieces are in excellent condition and completely clean and hygienic in appearance

  Yes

  No

  N/A

• Are premium spirits prominently featured on the back bar?

  Yes

  No

  N/A

• Are featured spirits grouped by spirit type, arranged by height with labels facing forward?

  Yes

  No

  N/A

• Are garnishes displayed in premium vessels and visible to guests on the bar top?

  Yes

  No

  N/A

• Are premium bar tools displayed and used? Mixing beakers, shaker tins, jiggers, ect?

  Yes

  No

  N/A

Bar Atmosphere

• The guest's seating area is clean, well kept, organized and in excellent condition

  Yes

  No

  N/A

• The bar/lounge exhibits a well-organized and professional appearance; tables are uniformly set

  Yes

  No

  N/A

• Vacated spaces are swiftly cleared

  Yes

  No

  N/A

• The lounge environment is very comfortable, including appropriate temperature, and the air is fresh

  Yes

  No

  N/A

• Staff attentively maintains tabletop/bar counter area

  Yes

  No

  N/A

• Is the bar set to the number of wells focusing on efficiency?

  Yes

  No

  N/A

• It is possible to select a table and/or bar space away from others, and the seating is completely comfortable

  Yes

  No

  N/A

• If background music is provided, it is in a style appropriate to the lounge atmosphere, and volume and sound quality of music is comfortable; if live entertainment is provided , it is professional/polished in execution

  Yes

  No

  N/A

• Lighting is appropriate to the time of day and adds to the vibe of the space

  Yes

  No

  N/A

• Service stations, bar counter and back bar area are always neatly maintained and eye appealing. No clutter or BOH items visible.

  Yes

  No

  N/A

• The bill is conveniently and discreetly presented and collected

  Yes

  No

  N/A

• The bill is accurate

  Yes

  No

  N/A