Title Page
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Site
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Conducted on (Date and Time)
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Barista (Full Name)
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Prepared by
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Location
Assessment
Preparation
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Does the barista wear hair restraints?
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Does the barista wear clean clothing?
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Does the barista follow good personal hygiene standards?
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Did the barista check the security of the area?
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Did the barista check the cleanliness of the store before opening?
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Did the barista check the availability of ingredients?
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Did the barista check the equipment before opening?
Execution
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Does the barista follow food safety procedure?
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Does the barista weigh, grind and brew coffee to standard?
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Can the barista distinguish between mild, medium and dark coffees?
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Does the barista serve beverages based on customers request?
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Does the barista maintain the cleanliness of production area?
Services
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Please rate the resource staff member on the following service attributes:
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Attentiveness
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Availability
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Courteousness
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Friendliness
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Helpfulness
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Professional behavior
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Level of knowledge
Completion
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Observation and Recommendations
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Training Supervisor (Full Name and Signature)