Assessment

Preparation

Does the barista wear hair restraints?

Does the barista wear clean clothing?

Does the barista follow good personal hygiene standards?

Did the barista check the security of the area?

Did the barista check the cleanliness of the store before opening?

Did the barista check the availability of ingredients?

Did the barista check the equipment before opening?

Execution

Does the barista follow food safety procedure?

Does the barista weigh, grind and brew coffee to standard?

Can the barista distinguish between mild, medium and dark coffees?

Does the barista serve beverages based on customers request?

Does the barista maintain the cleanliness of production area?

Services

Please rate the resource staff member on the following service attributes:

Attentiveness

Availability

Courteousness

Friendliness

Helpfulness

Professional behavior

Level of knowledge

Completion

Observation and Recommendations

Training Supervisor (Full Name and Signature)