Information
-
Café
-
Conducted on (Date and Time)
-
Barista
-
Location
Assessment
Guest Experience
-
Engages guest upon entering the café
-
Takes order while answering any and all questions
-
Works to serve and retain guest
-
Smiles and is friendly in demeanor
Brewed Coffee
-
Can explain the basics of brewing coffee (extraction, grind setting, coffee to water ratio, turbulence, freshness)
-
Understands and demonstrates Coffee Freshness Standards
-
Explains all doses: coffee and water; Half and full brew
-
Demonstrates abilities in discussing differences in coffee to customers
-
Keeps the area clean and organized at all times
Hand Brew Bar
-
Can set pars for brew bar
-
Can make grind adjustments based on results
-
Brew properly extracted coffee
-
Explains all doses: coffee and water; Chemex & Bee House
-
Demonstrates abilities in discussing differences in coffee to customers
-
Keeps the area clean and organized at all times
Whole Bean
-
Demonstrates abilities in discussing differences in coffee to customers
-
Knows proper procedure for bagging whole bean coffee
-
Helping guests decide what coffee is best for them
-
Encourages guests to use whole bean coffee
-
Can grind coffee according to what method is used
-
Describes proper and improper ways to store/brew coffee
Espresso Bar
Espresso
-
Can make grind adjustments
-
Explains over extraction & under extraction
-
How to make adjustments based on evaluation
-
Can make all drinks to Cafe standard
-
Explains flavor differences in each drink
-
Espresso, macchiato, sidecar, cappuccino
-
Tasting and explaining espresso
-
Single origin and Espresso 700
-
Properly plates all drinks to Cafe standard
Milk Steaming
-
Properly steams milk to standard temps for all sizes (135-140 for traditional, 150-160 for all other drinks)
-
Proper texture for all drinks (Macchiato, cappuccino, latte)
Other
-
Keeps the bar clean, organized, and stocked at all times
-
Communicates on bar well and serves drinks in proper time (4 minutes)
-
Takes ownership of experience from behind the bar
-
Is efficient and effective on bar even in a rush
Coffee Knowledge
-
Keeps track of information regarding single origins
-
Can explain farm information: altitude, varietal, region, processing, farm facts
-
Can taste and describe coffee tasting notes
Completion
-
Additional Comments
-
Barista (Full Name and Signature)
-
Supervisor (Full Name and Signature)