Information

  • Café

  • Conducted on (Date and Time)

  • Barista

  • Location

Assessment

Guest Experience

  • Engages guest upon entering the café

  • Takes order while answering any and all questions

  • Works to serve and retain guest

  • Smiles and is friendly in demeanor

Brewed Coffee

  • Can explain the basics of brewing coffee (extraction, grind setting, coffee to water ratio, turbulence, freshness)

  • Understands and demonstrates Coffee Freshness Standards

  • Explains all doses: coffee and water; Half and full brew

  • Demonstrates abilities in discussing differences in coffee to customers

  • Keeps the area clean and organized at all times

Hand Brew Bar

  • Can set pars for brew bar

  • Can make grind adjustments based on results

  • Brew properly extracted coffee

  • Explains all doses: coffee and water; Chemex & Bee House

  • Demonstrates abilities in discussing differences in coffee to customers

  • Keeps the area clean and organized at all times

Whole Bean

  • Demonstrates abilities in discussing differences in coffee to customers

  • Knows proper procedure for bagging whole bean coffee

  • Helping guests decide what coffee is best for them

  • Encourages guests to use whole bean coffee

  • Can grind coffee according to what method is used

  • Describes proper and improper ways to store/brew coffee

Espresso Bar

Espresso

  • Can make grind adjustments

  • Explains over extraction & under extraction

  • How to make adjustments based on evaluation

  • Can make all drinks to Cafe standard

  • Explains flavor differences in each drink

  • Espresso, macchiato, sidecar, cappuccino

  • Tasting and explaining espresso

  • Single origin and Espresso 700

  • Properly plates all drinks to Cafe standard

Milk Steaming

  • Properly steams milk to standard temps for all sizes (135-140 for traditional, 150-160 for all other drinks)

  • Proper texture for all drinks (Macchiato, cappuccino, latte)

Other

  • Keeps the bar clean, organized, and stocked at all times

  • Communicates on bar well and serves drinks in proper time (4 minutes)

  • Takes ownership of experience from behind the bar

  • Is efficient and effective on bar even in a rush

Coffee Knowledge

  • Keeps track of information regarding single origins

  • Can explain farm information: altitude, varietal, region, processing, farm facts

  • Can taste and describe coffee tasting notes

Completion

  • Additional Comments

  • Barista (Full Name and Signature)

  • Supervisor (Full Name and Signature)

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