Information

  • Barry Plant Office

  • Barry Plant Office

  • Conducted on

  • Location
  • Office Representative

  • Compliance Officer

Office Exterior

Office Exterior

  • Signage/Facade Quality

  • Branding Compliance

  • Window Posters - Sales

  • Window Posters - Property Management

  • LCD Window Display

  • Barry Plant Vehicles

  • Summary

Office Interior

Office Interior

  • Company name displayed

  • Director's name displayed

  • Office Hours

Presentation of Reception Area

  • 3 x Photos Required

  • Branding Compliance

  • Compliant

  • Red Carpet

  • Clean

  • Current Branding

  • Professional Atmosphere

  • Receptionist present

  • Name of Receptionist

  • Dressed in full corporate uniform

  • Friendly/Professional/Knowledgable

  • Summary

Boards

Suppliers

  • Pointer Board Supplier

  • Stock/Property Board Supplier

A-Frame

  • Office Open

OFI Boards

  • Sales

  • Signature

  • Rentals

Pointer Boards

  • Standard

  • Signature

Auction Boards

  • Standard

  • Forthcoming Standard

  • Signature

  • Forthcoming Signature

Boards

  • Stock Board

  • Standard

  • Signature

  • Property Board

  • Standard

  • Signature

  • Community

Summary

  • Summary

Stationery

Stationery

  • Letterhead

  • Follower

  • Envelopes

  • Correct Address Printed

  • With Compliments Slips

  • Cheques Trust & General

  • Receipts

  • Cards: Thank you/Just a note to say

  • Summary

Marketing

Marketing

Pull Up Banners

  • Standard

  • Signature

Website

  • General

  • Photos

  • Profiles

Publication Material

  • Spectrum Newsletter

  • Compass Newsletter

  • Imagine Magazine

  • Business Cards

  • Beyond Blue Information

  • Brochures

  • Summary

Legal Check List

Legal Check List

Customer Service Champion

  • Accredited Customer Service Champion

  • Customer Service Champion
  • Name

  • Title

Customer Service Charter Displayed

  • Sales Department

  • Property Management Department

Complaints Register

  • Complaints Register

  • Format

Documents To Be Witnessed

  • Public Liability Insurance

  • Professional Indemnity Insurance

  • Code of Conduct

  • Disclosure Statement

  • Franchise Agreement

  • ASIC Company Statement

  • Certificate of Registration

  • Real Estate Licence

  • Territory Map Displayed

Summary

  • Summary

Staff

Staff

    Staff Member
  • Name

  • Title

  • Department

  • Dressed in full corporate uniform

  • Police Check Witnessed

  • Compulsory Training Completed

  • Induction

  • Customer Service Training

  • Introduction to Property Management

  • Human Resource File

Summary

  • Summary

Procedures

Sales

  • Authority to Sell

  • Contract

  • Conjunctional Sale

  • Comparable Data

  • Red Carpet Guarantee

  • Customer Service Charter

  • Relevant Legislative Acts

  • PortPlus Referrals Up-To-Date

Property Management

  • Lease and Management Authority

  • Tenancy Agreement

  • Tenancy Application

  • Conditional Report

  • Bond Lodgement

  • Owners Instructions

  • Red Carpet Guarantee

  • Customer Service Charter

  • Relevant Legislative Acts

  • Procedures Manual

Summary

  • Summary

Office Facilities

General

  • Cash Handling Procedures

  • Key Register

  • Key Security

Client Perceptions

  • Seating

  • Meeting Room

  • Beverages

Staff Facilities

  • Kitchen

  • Bathrooms

  • Workstations

  • Technology

  • Software

  • Training

Summary

  • Summary

Conclusion

Verification

  • I verify that the contents within this document is true

  • Compliance Officer

  • Add signature

  • Office Representative

  • Add signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.