Information

  • Property Address
  • Inspection Date and Time

  • Agent Name

  • Barry Plant Office

  • Prepared by

Photos

  • Take photo of the front of the property

Signage

  • Did the agent have an A-Frame sign out the front of the property?

  • Did the Agent have an A-Frame at either end of the street?

  • Did the agent have the Barry Plant Flag on display?

  • Did the agent have the red carpet or Barry Plant door mat on display?

  • Was the sign for Photo ID on display?

  • Was all the material compliant with our current brand style?

Agent Behaviour

  • Was the agent on time?

  • What details did the agent record upon your arrival?

  • Did the agent ask to view your photo ID upon arrival?

  • Was the agent in full corporate uniform or corporate colours?

  • Did the agent wear a Barry Plant name badge?

  • Was the agent approachable, knowledgable and friendly?

  • Did the agent thank you for coming and advising they would be in touch?

Documentation on Display

  • Was the Privacy Act on display?

  • Were there multiple copies of the Due Dilligence checklist on display?

  • Was the Property Brochure available?

  • Was a rental assessment of the property available?

  • Were the agents business cards available?

  • Did the agent display their Agent profile?

  • Is the material compliant with our current brand style?

  • Were the documents of reasonable quality (colour, professional)?

Post Inspection Communication

  • Did the agent contact you prior to the COB on Monday?

  • What day of the week did the agent contact you?

  • How did they contact you?

  • Did the agent ascertain your interest in the property and ask for your price feedback?

  • Did the agent ask your need to sell before buying?

  • Did the agent offer a market appraisal of your property?

  • Did the agent ask if your finance had been approved?

  • Did they offer to keep you informed on progress of the campaign and offer any other properties that may suit your requirements?

  • Additional Comments

Overall Inspection

  • Based on the inspection and subsequent follow up, if you were about to sell your property, how likely would you be to invite the agent in for a market appraisal?

  • Why did you give this score?

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