Preparation

  • Readiness of training tools

  • Cleanliness of training enviroment

  • Systems set up and log in ID as applicable

  • Re-cap of knowledge from prior session to introduce new sessions

  • Time management including scheduling

  • Self presentation - dress code, hair and jewllery

  • Comments:

Delivery

  • Opening of session, including displaying agenda

  • Defines objectives clearly

  • Checks understanding before moving on

  • Assessment used appropriately, formative and summative

  • Session summary

  • A variety of training methods used to ensure understanding

  • Training tools are used effectively (White boards, presentations, resources etc)

  • Session notes accurate and used

  • Comments:

Knowledge

  • Content knowledge of the trainer

  • Trainer was able to answer questions effectively

  • Comments:

Communication

  • Body Language (Non verbal communication)

  • Quality of verbal communication

  • Clarity of thoughts and expressions

  • Uses silences to gain information

  • Comments:

Managing performance (group management)

  • Effectively deals with different learning styles

  • Stays focused towards achieving session onbjectives

  • Encourages learner participation

  • Handles queries effectively

  • Manages group discussions and breakaway activities

  • Shares feedback with learners

  • Dealing with disruptive or difficult behaviour

  • Comments:

Summary

  • Observer additional comments including additional strengths and/or areas for development:

  • Feedback has been shared with the trainer (via email or in person)

  • Trainer comments:

  • Trainer:

  • Observer:

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