Information
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Compliance Manager Audit Checklist - Beacon Bingo ????
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Conducted on
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Prepared by
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Venue General Manager Name
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Venue Number
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Venue Name
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Staff present on day of visit
Audit Checklist
Legal/Notices
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Was a No Smoking sign clearly displayed at the entrance, in a window or door?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Was the Liquor License on display with correct details
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Was the correct U18 sign displayed on the entrance door or window?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Was the correct Think 25 signage on display in the venue?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Were Gamcare and Citizen Card leaflets available? (Including Toilets)
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Was the premises licence correct and on display? Name, Operator, HQ?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Was the premises licence Bingo?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has the Venue got a copy of the latest Public liability insurance certificate on public display, correct date,
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Are machine ratios correct and consistent with displayed certificate?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Is the Delegation of authority notice on display?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Are the Complaints & Disputes leaflets available? (stored in office or Compliance folder)
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
Team Presentation
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Were all staff wearing a name badge?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Were all staff wearing the current Think 25 badges?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Were all staff wearing the correct company uniform?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Are all staff carrying a person attack alarm on the shop floor, if applicable? (If broken report to Emma Burrows at MK)
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has the Venue tested Mobile Panic Alarms each month and completed details on MPA form?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
Bingo
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Was bingo material displayed in the venue?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Were the correct rules/charges to play notices on display?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Are all shutter boards clean and in working order and numbers visible?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
Control & Compliance
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Do all machines have correct signage displayed? B3, Cat C or D, Over 18's, Gamble Responsibly, % Payout, Price of Play, Jackpot.
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Recommendation/Action
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Add media
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Is the CCTV on, working and correctly timed? (Report to Emma Burrows - MK if an issue)
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Do the staff know where the Accident Book and First Aid Box are?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Do the members of staff know where the Compliance & Social Responsibility folder is?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Are the contents of the folder complete and up to date?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has the Venue completed the Attempts by Children and Young Persons to Enter any Cashino Gaming Premises? LOG A
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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How many Attempts by Children and Young Persons been logged in the last 6 months?
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Has the Venue completed Customer Interaction? LOG B
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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How many Customer Interactions have been logged in the last 6 months?
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Has the venue completed Customer Complaints and Disputes? LOG C
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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How many Customer Complaints and Disputes been logged in the last 6 months?
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Has the Venue completed Customer Incidents Requiring Police Assistance? LOG D
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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How many incidents have been logged in the last 6 months?
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How many incidents have been logged in the last 6 months which required Police Assistance?
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Has the Venue completed the Self Exclusion? LOG E (up to 5th April 2016)
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Are (old style) self exclusion forms up to date on the self exclusion paper log E? (up to 5th April 2016)
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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How many BA self exclusion request forms have been completed since 6th April 2016 when the regulations changed?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has the BA self exclusion request form been uploaded to the Bingo Association website for each customer?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has the Venue completed Incidences Relating to Aggressive Customers and Alcohol? LOG F
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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How many incidents have been logged in the last 6 months Relating to Aggressive Customers and Alcohol?
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Were the police called to resolve Aggressive Customers and Alcohol?
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How many times have the police been called?
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Total number of employees at the venue?
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Has the venue completed the training log for 6 monthly Upskill staff training ? LOG G
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Have all current employees completed Upskill Compliance training?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has Upskill Compliance training expired for current employees?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
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Has the venue completed any Money Laundering Incident Reports?
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How many Money Laundering Incident Reports have been completed in the last 6 months?
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Have all Money Laundering Incident Reports been returned promptly to MK as a matter of urgency?
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Has the site received a visit from the Gambling Commission/Local Authority/Police in the last 6 months?
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Please state the dates of visits and which governing bodies
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Is the report available in the Compliance folder?
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Have any issues (if any) been resolved and by whom?
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Has all Premises Logs been signed by the Venue Manager responsible for Compliance in the last Month?
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When was the last date the Premises Logs were signed by the Venue Manager?
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As Compliance Manager, was I asked to produce ID and sign the visitors book?
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Recommendation/Action
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Please state the name of who's responsibility it is.
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Please select action date or deadline date.
Compliance Training Questions
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Were staff able to explain the company complaints procedure? [ADR] [IBAS]
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Were staff able to explain procedures for Money Laundering [POCA]
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Were staff able to explain the 3 Licencing Objectives [Gambling Act 2005]
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Were staff able to explain which stickers/decals are required on machines (AWP's) by Law?
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Were staff able to explain what proof of age documents are acceptable?.
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Were staff able to explain what happens if an underage person actually plays the machines?
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Were staff able to explain the procedures for identifying and dealing with vulnerable people?
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Were staff able to explain what to do if someone is acting suspiciously?
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Open Questions
Local Area Risk Assesment
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Has the Local Area Risk Assessment been reviewed on this visit?
Additional Points / Other Recommendations or Actions
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Additional points raised by Compliance Manager
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Would you like to add a Recommendation/Acton?
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Point 1
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 2
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 3
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 4
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 5
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 6
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 7
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 8
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 9
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 10
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 11
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 12
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 13
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 14
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 15
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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Would you like to add a Recommendation/Acton?
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Point 16
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Please state the names of who's responsibility it is.
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Please enter action date or deadline date.
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