Information
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Document No.
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Conducted on
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Prepared by
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Manager on Duty
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Chef on Duty
FOH Summary
Entrance
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Cigarette butts
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Entrance swept and clean of paper
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Lights working
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Menu display outside clean & working (check light sensor)
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Plants
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Umbrella holder
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Windows clean (Ada Lane and Wandoo Street)
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Action required from last report
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Comments
Holding area - Front room
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Floors clean and swept
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Lights working - Ceiling, Walls, Station, Table Lamps
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Cushions clean
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Plants
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Walls clean
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Bar menus on display
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Bar menus clean
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Sliding Door Clean
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Outdoor section clean
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Gum under tables
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No cobwebs
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Tables Clean (Tops and Bases)
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Champagne/Spirits Trolley Clean and stocked
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Action required from last report
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Comments
Host Entrance
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Main door clean
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Host station Crystal shelf is clean and dust free
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Plants
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Host desk clean and clear of clutter
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Firewood display - Tidy and signage display
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Lights working
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Brass arch not stained or discolored
Bar Area
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Fridge clean
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Seals clean
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Under fridges clean
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Bar front façade clean
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Glasses polished
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Bar lighting
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Stainless steel benches clean
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Batch brew clean
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Bar menus
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Wines by the glass labelled
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Glass racks clean
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Sinks clean
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POS system clean
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Straws and coasters stocked
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Fire extinguisher
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Ice crusher clean and working
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Bar speakers
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Liquor signs
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Cocktail Recipe Cards available, clean and up to date
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Bar Checklists available and up to date
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Action required from last report
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Comments
External Holding Area
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Clear of bird droppings
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Floor swept
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Chairs clean
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Table and chairs legs clean
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Chewing gum under tables
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Heaters clean
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Heaters working
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No spider webs
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Tables stable
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Ceiling lights
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Table lights
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Plants
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Table covers available
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Action required from last report
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Comments
Staircase
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Clear of dust
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Walls Clean
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Chandelier clean and working
Internal Dining Area
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Wine fridges stocked, clean and to correct temperature (F1:17/F2:8/F3:7-8)
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Wall Lights working and clear of dust and bugs (9)
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Ceiling Lights working and clear of dust and bugs (7)
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Main Lamps working and clear of dust and bugs (3)
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Table lamps working and clean
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Brass lights working and clean (service, kitchen, bathroom)
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Light level appropriate
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Window Ledges Clear of dust, bugs and marks (check behind curtains)
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Curtains clean and free of dust
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Air con vents clean
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Table legs / bases clean
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Correct music volume
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Floor swept
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General areas not dusty
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Waiter station filled
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Tables clean
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Chewing gum under tables
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Tables stable
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Chairs not broken
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All menus Clean and up to date
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Cupboard clean and free of personal belongings
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Disabled toilet clean, stocked and working
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Scented bathroom candle available
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Action required from last report
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Comments
Toilets
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Bin not full
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Floor tiles clean, mopped and clear of rubbish
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Mirrors clean
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Sinks clean and free of water
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Soap dispenser full
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Music volume
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Plants
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No odor
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Scented candle or difuser available
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Hand dryer works
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Sanitary bins clean
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Flushing correctly
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Stall hooks
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Toilet doors clean
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Toilet doors working
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Toilet paper full and only 3 rolls per stall
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Toilets clean
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Urinals clean
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Walls clean
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Action required from last report
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Comments
Office
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Shelves labelled, clean, and organised
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Floor clean and free of trip hazards
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Lights working and clean
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CCTV working
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Temperature
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Walls clean
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Line check
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FOH checklists filled in and up-to-date
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Safe locked
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No bags and personal belongings visible in office (to be stored in lockers)
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Desk space and drawers neat and tidy
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First aid kit
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Maintenance checklist up to date
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Hallway outside of office clear of boxes
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Hallway Lights working, clean and clear of dust and bugs
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Action required from last report
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Comments
Staff
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Staff in uniform
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Personal hygiene
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Jewelry
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Action required from last report
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Comments
BOH Summary
Main Kitchen
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Condiments and display stocked and clean
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Bins clean
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Floors and mats clean
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Fridge clean
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Food dated and sealed
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Seals clean
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Hoods and filters
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Grill
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Fryers
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Equipment working
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Sinks
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Hand dispenser and washing sign
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Benches
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Pass area
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Clean and tidy counter
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Pass shelf clean and tidy
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Chopping boards
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Bug traps
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All plates clean and put away
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Hot box clean (alto-shaam)
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Fire equipment in order
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First aid kit
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Temperature check
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Kitchen Recipe cards available, clean and up to date
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BOH weight checklist filled in and up to date
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BOH cleaning schedules up-to-date
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BOH checklists filled in and up-to-date
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Pest control records available and up to date
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Maintenance Checklist available and up to date
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Printers working
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Kitchen lighting
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Misc. items stocked (e.g. menu cards)
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No staff food or drinks visible
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Lights clean and working (Kitchen, wash up area and hallway lights)
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Action required from last report
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Comments
Cool Rooms
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Floors
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All shelves labelled and food in correct place
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Shelves clean
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Rotation
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Stock dated
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Containers covered and clean
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Walls
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Door seals and runners
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Temperature
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Fans and motors
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Ice machine
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Drop off area clean, tidy and disinfected
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Floor drain clean, empty and no smell
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Action required from last report
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Comments
Dishwashing Area
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Machine
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Glass washer
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Hoods and filters
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Floors
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Bins
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Shelves
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Walls
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Sinks
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Action required from last report
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Comments
Store Room
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Shelves labelled, clean, and organised
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Floors clean and free of trip hazards
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Serviettes put away
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Freezer defrosted and clean
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Action required from last report
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Comments
Staff
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Uniforms
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Personal hygiene
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Jewelry
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Action required from last report
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Comments
Sample Staff Survey
Person 1
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
Person 2
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
Person 3
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
Person 4
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What do you enjoy about working at Pony?
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Do you have any suggestions for areas of improvement?
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Would you like to receive any further training or development? If so, in what areas?
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Action required from last report
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Comments
