Caulk or seal cracks
Crevices near beds
Crevices along baseboards
Crevices around pipe chases
Crevices around heating and air-conditioning units
Holes and other damage in walls
Peeling wall paper or chipping paint
Clutter in common areas
Other areas that may provide hiding places for bed bugs
Does your bed bug action plan include a strategy for responding to reports or complaints?
Respond sympathetically and avoid blame
Arrange for a professional inspection
Inspect all adjacent apartments (above, below, and on both sides) of the likely infested unit
Schedule an intervention for all apartments where bed bugs are found
Does your bed bug action plan include a strategy for containing and eliminating infestations?
Educate staff on their role
Inspect all adjacent apartments above, below, and on both sides on a regular basis
Consider buying or encouraging tenants in adjacent units to buy bed bug resistant mattress covers
Encourage tenants in adjacent units to be aware and report signs or symptoms of bed bugs immediately
Seal and make repairs to infested and adjacent apartments
Does your bed bug action plan include a strategy for disposing infested furniture?
Discourage them from throwing away belongings and/or furniture, OR explain to them how to do so properly
Does your bed bug action plan include a strategy for educating and advising tenants?
Give them a bed bug factsheet
Explain how to prepare for the pest control company’s inspection
Educate tenants on how to prepare for treatment once infestation is confirmed
Does your bed bug action plan include a strategy for managing requests for relocation?