Belfast City Airport

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

Landside Daily Tasks

• PSNI Suite - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• -Stair 9 Central Search Departures - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Goods/Staff lift - floors & walls

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Frequently used fire escape - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Service Corridor & Staff Corridor - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Corridor to BCA admin - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• BCA Admin inc. Offices - Bin

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• BCA Admin inc. Offices - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• BCA kitchette - Green hand towels stock level

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Staff off duty room - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Staff off duty room - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Staff off duty kitchenette - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Security Offices - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• FM Office - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Conference Suite - office clean

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Conference Suite - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Car hire ticket desks & PRM desk - bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main concourse - floor washing machine

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Airport & Tourist Information desks

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main & Secondary entrance lobby - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main & Secondary entrance lobby - dust ledges

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main & Secondary entrance lobby - glazing enternal

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Central Search - floor washing machine

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Conference suite, changing places WC & fittings aid room - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main Concourse toilets - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Staff off duty room - bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Staff off duty kitchenette - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• All check in desks & check supervisor office - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main concourse - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Passenger lifts - floors & walls

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Central Search - Floppsy

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Main concourse - Floppsy

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

Air side Daily Tasks

• Airline lounge corridor & corridor to gate 4 1st floor - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Stair 5 POD 4 - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Stair 6 Satellite staircase - Glazing balustrade clean

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Desk at B & C - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Desk at door A - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Departure lounge ex tenant areas - floor machine washing

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Airside Operations First Floor - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Stair 9 Central Search Departures - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Escalator - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Airside Standards Portacabin - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Servisair Ramp off duty room Portacabin - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Servisair Ramp Offices Portacabin - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Servisair Operations Offices - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Central Search Offices - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Servisair Admin & Manager Office - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• All departure gate desks aka POD - office clean

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• All departure gate desks aka POD - dust ledges

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Airside walkway - dust ledges

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Queue space at gate 5 - Vacuum carpet

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Gate 1 - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Central Search - floor washing machine

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Staff Airside Toilets - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Ramp Staff Toilets - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Airline Lounge Toilets - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Toilets behind WDF - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Toilets behind Bushmills bar & 1st Aid room - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Stair 6 Satellite staircase - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Departure lounge ex tenant areas - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Departure lounge ex tenant areas - Floppsy & Mop

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Airside Smoking Shelter - smoking shelter clean & bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• All departure gate desks aka POD - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Passenger lifts - floors & walls

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Central Search - Floppsy

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

Arrivals Daily Tasks

• Baggage Desk Arrivals 2 - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Immigration, Customs & Arrivals 1 & 2 - floor washing machine

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Customs channel tables - office clean

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Anti-backtrack door - floor floppsy & glazing

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Arrivals 2 toilet block - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Arrivals 1 toilet block - toilet check

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Immigration, Customs and Arrivals 1 & 2 - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Immigration, Customs and Arrivals 1 & 2 - floor floppsy

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

Grounds Man Duties Daily ser

• Service Yard - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Waste Compound - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Waste Compound - sorting of all waste to maximise recycling

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Front of House - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Car Parks - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Car Parks - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Rail Link Bus Stop aka Halt Bus Shelter - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Rail Link Bus Stop aka Halt Bus Shelter - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Gate 1 - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Landside Smoking Shelter - Smoking shelter clean & bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Waste Compound - weighing & recording of all tenant waste

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Front of House - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Pick up & Drop Off Area - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Pick up & Drop Off Area - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• PRM/Assistance Shelter - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• PRM/Assistance Shelter - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Taxi & Bus Ranks - litter pick

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Taxi & Bus Ranks - Bins

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

• Car Hire Prep Toilets - toilet full clean

  Exceeds contractual standard

  Expected contractual standard

  Minor non-conformance

  Major (or several minor) non - compliance identified

  Several major non - compliances identified

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