Bellrock - Quality Audit (Soft Services)

• Client / Site

  Select
• Location
  Address

• Conducted on

  Date

• Prepared by

Foyer / Front Reception.

• Entrance glass

  Yes

  No

  N/A

• Floors and edges

  Yes

  No

  N/A

• Reception Desk Wiped over.

  Yes

  No

  N/A

• Internal glass panels

  Yes

  No

  N/A

• Windows and ledges, skirting boards

  Yes

  No

  N/A

• Carpets vacuumed and spot cleaned

  Yes

  No

  N/A

• Walls and power points

  Yes

  No

  N/A

• Computers, screens, phones, key boards lifted.

  Yes

  No

  N/A

• Bins emptied, reclined & cleaned

  Yes

  No

  N/A

• Cobwebs

  Yes

  No

  N/A

• Add media

  Media

Men's Toilets

• Floor's and edges

  Yes

  No

  N/A

• Toilet bowls, seats, urinals & cisterns

  Yes

  No

  N/A

• Doors and behind.

  Yes

  No

  N/A

• Consumables

  Yes

  No

  N/A

• Windows, ledges, grills

  Yes

  No

  N/A

• High dusting of cubicles

  Yes

  No

  N/A

• Benches, sinks, cupboards, etc

  Yes

  No

  N/A

• Showers

  Yes

  No

  N/A

• Walls

  Yes

  No

  N/A

• Grout on tiles

  Yes

  No

  N/A

• Cobwebs

  Yes

  No

  N/A

• Add media

  Media

Ladies Toilets

• Floor's and edges

  Yes

  No

  N/A

• Toilet bowls, seats, & cisterns

  Yes

  No

  N/A

• Doors

  Yes

  No

  N/A

• High dusting of cubicles

  Yes

  No

  N/A

• Consumables

  Yes

  No

  N/A

• Windows, ledges, grills

  Yes

  No

  N/A

• Benches, sinks, cupboards, etc

  Yes

  No

  N/A

• Showers

  Yes

  No

  N/A

• Walls

  Yes

  No

  N/A

• Grout on tiles

  Yes

  No

  N/A

• Cobwebs

  Yes

  No

  N/A

• Bins emptied, relined & cleaned

  Yes

  No

  N/A

• Add media

  Media

Office areas

• Carpets vacuumed and spot cleaned

  Yes

  No

  N/A

• Hard floors and edges

  Yes

  No

  N/A

• Desks & shelves etc ( where cleared )

  Yes

  No

  N/A

• Computers, screens, phones, key boards lifted.

  Yes

  No

  N/A

• Internal glass panels

  Yes

  No

  N/A

• Windows and ledges

  Yes

  No

  N/A

• High Dusting

  Yes

  No

  N/A

• Skirting boards

  Yes

  No

  N/A

• Doors and handles

  Yes

  No

  N/A

• Walls

  Yes

  No

  N/A

• Cobwebs

  Yes

  No

  N/A

• Bins emptied, relined & cleaned

  Yes

  No

  N/A

• Add media

  Media

Kitchen/Staff Rooms

• Sinks

  Yes

  No

  N/A

• Worktops

  Yes

  No

  N/A

• Floor surface

  Yes

  No

  N/A

• Tables & chairs

  Yes

  No

  N/A

• Windows and ledges

  Yes

  No

  N/A

• External of white goods

  Yes

  No

  N/A

• Internal of microwave

  Yes

  No

  N/A

• Internal of fridge

  Yes

  No

  N/A

• Washing dishes

  Yes

  No

  N/A

• Load / unload dishwasher

  Yes

  No

  N/A

• Washing tea towels

  Yes

  No

  N/A

• Dusting high

  Yes

  No

  N/A

• Dusting low

  Yes

  No

  N/A

• Walls

  Yes

  No

  N/A

• Cobwebs

  Yes

  No

  N/A

• Bins emptied, reclined & cleaned

  Yes

  No

  N/A

Exterior area.

• Waste Weighed and Recorded Correctly

  Yes

  No

  N/A

• Waste segregated appropriately

  Yes

  No

  N/A

• Add media

  Media

Safety & Site File

• COSHH Data Sheets

  Safe

  At Risk

  N/A

• Comments

• All Policies (in Folder, Signed & Dated)

  Yes

  No

  N/A

• Comments

• Cleaning Specification (& Schedules)

  Yes

  No

  N/A

• All Site Specific RAMS

  Yes

  No

  N/A

• Comments

• Training Records

  Safe

  At Risk

  N/A

• Comments

Cleaners Cupboard

• Cleanliness and Orderly Storage

  Yes

  No

  N/A

• Comments

• Telephone Contact List

  Yes

  No

  N/A

• Comments

• Accident Book (if more than 5 staff)

  Yes

  No

  N/A

• Comments

• Comments Book

  Yes

  No

  N/A

• Comments

• Signing In Book

  Yes

  No

  N/A

• Comments

• H&S Site File on site and in date

  Yes

  No

  N/A

• Comments

• COSHH Awareness Displayed

  Yes

  No

  N/A

• Comments

• Colour Coding Chart

  Yes

  No

  N/A

• Comments

• Wet Floor Signs

  Yes

  No

  N/A

• Comments

• PPE

  Yes

  No

  N/A

• Comments

Items to be checked

• Equipment & PAT Test Date

  Safe

  At Risk

  N/A

• Comments

• Date of Last PAT Test

  Date

• Adequate Consumables

  Yes

  No

  N/A

• Comments

• Chemicals & Materials Stored Safely

  Yes

  No

  N/A

• Machinery Stored Safely and in Good Working Condition

  Yes

  No

  N/A

• Comments

• Correct Equipment Colour Coding

  Safe

  At Risk

  N/A

• Comments

CLEANING COMMENTS / COMPLAINTS / OTHER SOFT SERVICE ISSUES IDENTIFIED

• Client Comments

• Clients signature

  Sign

• Bellrock Manager Signature

  Sign