Information
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Site conducted
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PMO number:
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Address
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Customers Name
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Team Leader Name:
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Date
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Thinking about the Kitchen recently carried out at your home. Please answer the following questions
Customer Responses
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Were all the staff that you dealt with polite, friendly and helpful?
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Did you receive notice of the date and time when the kitchen would be installed?
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Did the contractor attend at the date and time arranged?
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Did all staff show you their ID when visiting your home?
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Did the fitter offer to put protection down on the floor and if so what this put down
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Was the Kitchen completed right to your satisfaction the first time?
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Was the work area left clean and tidy before the contractor left?<br>
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Did the fitter remove all your white goods and re install once kitchen was complete
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Were you satisfied with the time taken to install the kitchen?<br>
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Overall were you satisfied with the work carried out by the contractor?
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Overall were you satisfied with the service you received?
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Are there any comments that you wish to add?
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Thank you for taking the time to fill in this Questionnaire. We will inform you of any actions we have taken following your feed back in due course
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Broadland housing will keep the information provided above in a secure system. Access to, retention and disposal of this information will be strictly in accordance with data protection requirements. It will be used solely to ensure that Medway Council meets its obligations under equality legislations. Individuals will not be identified in any reporting.
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Tenant name
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Team Leader Name
