Branch Standards Check

Is the branch clean & tidy on first impressions, inside & outside including car park area?

Are the current Monthly Offer posters displayed inside & out?

Are colleagues wearing a well-kept uniform, appropriate PPE and name badges?

Are displays eye-catching, clean & tidy, and correct for the current promotions / season?

Is the staff canteen & toilets clean & tidy, and fully stocked with all essentials?

Is the Branch Counter clear of clutter, bin empty, and only has relevant information on it?

Is the branch briefing board complete and up to date, and can our colleagues explain it?

Is the T&R bench clean & tidy, with all essentials available?

Have you physically checked 5 cash contracts and are all ID and payments upto date?

Have you physically checked 5 account contracts and are 5 P's present?

Is WPSR, HSEQ and Toolbox Talk folders upto date?

Does notice board contain Accident Book procedure, Cert of Employer Liability, Cert of Motor Fleet Insurance, Cert of Indemnity Insurance, Emergency Call Out, Fire Evacuation Policy, First Aider/Fire Warden, H&S Policy and Environmental Policy?

Are yellow books and site folder in place and in use?

Have you completed Till Count and noted any deviations?

Have you checked daily paperwork and are all contracts initialled with service sheet attached containing contract number?

Have you checked all admin and disputes?

Have you carried out a 5 item check? Please note items below...

Have you completed a branch daily walk and a monthly fire check?

Has the branch completed ALL daily walks and are completed sheets available?