Information
-
Branch Name & Number
-
Branch Name & Number
-
Branch Standards Check
-
Conducted on
-
Prepared by
-
Is the branch clean & tidy on first impressions, inside & outside including car park area?
-
Are the current Monthly Offer posters displayed inside & out?
-
Are colleagues wearing a well-kept uniform, appropriate PPE and name badges?
-
Are displays eye-catching, clean & tidy, and correct for the current promotions / season?
-
Is the staff canteen & toilets clean & tidy, and fully stocked with all essentials?
-
Is the Branch Counter clear of clutter, bin empty, and only has relevant information on it?
-
Is the branch briefing board complete and up to date, and can our colleagues explain it?
-
Is the Resale area full, clean and presented correctly?
-
Is the T&R bench clean & tidy, with all essentials available?
-
Can the Branch colleagues articulate their Top 3 & Bottom 3 customers?