Brand Standards Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Curb appeal

• Is all the external signage in perfect/ clean condition?

  Yes

  No

  N/A

• At all the blinds/ curtains closed on the first floor? No items visible in windows? (IKL exception)

  Yes

  No

  N/A

• Is all the fencing and perimeters in perfect/ clean condition?

  Yes

  No

  N/A

• Are all the surrounding bushes and trees well maintained?

  Yes

  No

  N/A

• Is all the shingle/ bark neatly raked within the bed? No weeds visible?

  Yes

  No

  N/A

• Is the car park litter and leaf free?

  Yes

  No

  N/A

• Are all the walls in perfect condition? No weeds around the bottom?

  Yes

  No

  N/A

• Are all the car park lines in perfect condition?

  Yes

  No

  N/A

• Are all the kerb edges debris free?

  Yes

  No

  N/A

• Are all the windows and external glass sparkling clean?

  Yes

  No

  N/A

• Does the 'A' board have a current offer advertised on both sides?

  Yes

  No

  N/A

• Does every external table have a potted plant and clean ashtray?

  Yes

  No

  N/A

• Is all the external lighting working and pointing in the right direction?<br>

  Yes

  No

  N/A

• Are Jumberellas in perfect condition? All lights and heat lamps working?

  Yes

  No

  N/A

• Are all the parasols in clean and perfect condition?

  Yes

  No

  N/A

• Are all the planters in perfect condition and plants well maintained?

  Yes

  No

  N/A

• Are all lawns well maintained with stripes through them?

  Yes

  No

  N/A

• Have you checked everywhere to make sure there are no cigarette butts?

  Yes

  No

  N/A

• Is all the decking and patio clean and stain free?

  Yes

  No

  N/A

• Are all the external yard gates / back doors kept closed at all times?

  Yes

  No

  N/A

• Does the menu holder by the front door have the most recent menu in it?

  Yes

  No

  N/A

• Are cigarette butt bins by the front door emptied regularly?

  Yes

  No

  N/A

• Are there proper dog bowls rather than plastic containers?

  Yes

  No

  N/A

Entrance lobby

• Is the entrance lobby clutter free?

  Yes

  No

  N/A

• Is the front Matt clean and in perfect condition?

  Yes

  No

  N/A

• Is there an umbrella holder with umbrellas ready for guest use?

  Yes

  No

  N/A

Bar and pub area

• Is the bar counter clean, polished and sparkling?

  Yes

  No

  N/A

• Are there a selection of newspapers available?

  Yes

  No

  N/A

• Is the front of the bar clean and scuff free?

  Yes

  No

  N/A

• Is the underneath of the bar edge chewing gum free?

  Yes

  No

  N/A

• Is there a big display of fresh fruit on the front bar?

  Yes

  No

  N/A

• Are all the beer fonts clean with no missing badges, an not iced up?

  Yes

  No

  N/A

• Is the back bar clean, uncluttered and neat?

  Yes

  No

  N/A

• Are all the back by mirrors sparkling clean?

  Yes

  No

  N/A

• Are call the bar shelves stocked full of PRODUCTS?

  Yes

  No

  N/A

• Does every spirit bottle have a clean pourer? All facing the same direction?

  Yes

  No

  N/A

• Are all the labels of items on the back bar, shelves and fridges facing the guest?

  Yes

  No

  N/A

• Are all the bottles dust free?

  Yes

  No

  N/A

• Are olive and nut jars fully stocked, with swing label or price showing?

  Yes

  No

  N/A

• Are all bar tidies clean and stocked with napkins and black straws?

  Yes

  No

  N/A

• Are cocktail and wine lists clean and readily available?

  Yes

  No

  N/A

• Are any hand written/ laminated signs/ notices out of guest view?

  Yes

  No

  N/A

• Is the glass washer and area around it spotlessly clean (if on bar and I guest view)

  Yes

  No

  N/A

• Are all glasses sparkling clean?

  Yes

  No

  N/A

• Do all bartenders have a lighter, pen, bottle opener an at least 1 good joke?

  Yes

  No

  N/A

• Is all the brass and copper in the bar shiny?

  Yes

  No

  N/A

• Does every bar table have a spotlight centred on the middle?

  Yes

  No

  N/A

• Are all other spotlights pointing at products or on pictures/ wall decorations?

  Yes

  No

  N/A

• Are all bar tables and chairs clean an in good condition?

  Yes

  No

  N/A

• Do all bar tables have a clean tea light holder with tea light candle?

  Yes

  No

  N/A

• Are all scatter cushions plumped and in perfect condition?

  Yes

  No

  N/A

• Are all visible parts of the till and printer clean?

  Yes

  No

  N/A

• Are all the lights working and pointing in the right direction?

  Yes

  No

  N/A

• Are all the tables and chairs in perfect condition and well maintained?

  Yes

  No

  N/A

• Are all personal items out of guest view?

  Yes

  No

  N/A

• Do all the fridge lights work? Are the fridge doors sparkling clean?

  Yes

  No

  N/A

• Is there plenty of fresh fruit cut and ready for garnish?

  Yes

  No

  N/A

• Are all bottle skips an bins clean?

  Yes

  No

  N/A

• Is the coffee machine and area clean and organised?

  Yes

  No

  N/A

• Are the espresso and cappuccino cups hand painted 'la tazza bella Italia'?

  Yes

  No

  N/A

• Are all walls in perfect condition with no marks or chips?

  Yes

  No

  N/A

• Do some of the mirrors have hand chalked promotions written on them?

  Yes

  No

  N/A

• Is the bar at a comfortable temperature?

  Yes

  No

  N/A

• Is the music at an appropriate level?

  Yes

  No

  N/A

• Are all the doors squeak free and do not slam?

  Yes

  No

  N/A

• Are all wine glasses and water glasses in the restaurant polished?

  Yes

  No

  N/A

• Are all table centrepieces facing the door?

  Yes

  No

  N/A

• Auditor's Signiture

  Sign

• Manager's Signiture

  Sign