British Airways Quality Audit - Deep Clean

LHR Operation

• Document No.

• Conducted on

  Date

• City:

  LHR

  LGW

• Prepared by

• Location
  Address

• Aircraft Number

• Gate/Location

CABIN Areas

• CAB1 - Windows/blinds cleaned

  YES

  NO

  N/A

• CAB2 - Wardrobe and Overhead lockers Ingrained dirt removed/ Blanket bag replaced

  YES

  NO

  N/A

• CAB3- Magazine racks and holders cleared/ Crew seats

  Yes

  No

  N/A

• CAB4 - Ingrained dirt removed from walls and bulkheads and tables cleaned

  YES

  NO

  N/A

• CAB5 - PSU's and Air vents cleaned of ingrained dirt

  YES

  NO

  N/A

• CAB6 - Cabin divider cleaned and secured.

  YES

  NO

  N/A

• CAB7 - In ground dirt removed from boarding doors and surrounding areas

  Yes

  No

  N/A

• CAB8 - Ceiling & Hard surfaces/ Boarding doors/ Air vents

  YES

  NO

  N/A

CARPETS

• CAR1 - Floor channels free from debris

  YES

  NO

  N/A

• CAR2 - Carpets vacuumed/ Buddy seats in First class and Club cabins/ Stairwell (plug socket covers replaced)

  YES

  NO

  N/A

• CAR3 - Carpet spot cleaned/ Gum/ Stains removed

  YES

  NO

  N/A

SEATS

• SEA1 - Seat wardrobes/stowage compartments/draws

  YES

  NO

  N/A

• SEA2 - Sleeper seats (when applicable) cleaned including surrounding area (including privacy screen)/ Return seats to departure position

  YES

  NO

  N/A

• SEA3 - IFE screens free of prints and streaks/ cleaned with SKY Blues/ IFE controls and stowage's cleaned/ free of crumbs

  YES

  NO

  N/A

• SEA4 - All debris removed from seat back and bulk head pockets

  YES

  NO

  N/A

• SEA5 - Pocket contents in good condition/replaced/replenished/ Ensure safety card in front, sick bags and charity bags replensihed

  YES

  NO

  N/A

• SEA6 - Seats dressed according to brands(kits)/ presentation/ creases/ stains

  YES

  NO

  N/A

• SEA7 - Seats brushed free of crumbs/ Leather cleaned (when applicable)

  YES

  NO

  N/A

• SEA8 - Under seat cushions and seat frames cleaned and free from dirt and debris.

  Yes

  No

  N/A

• SEA9 - Seat arms, seat backs, hard surfaces/ Seat conversion set and locked (767 only) all others drink treys locked in and cleaned in club

  YES

  NO

  N/A

• SEA10 - Meal/drink trays, Cup holders cleaned including backs/ put away dry (ashtrays)

  YES

  NO

  N/A

TOILETS

• LAV1 - Mirrors clean and free of streaks

  YES

  NO

  N/A

• LAV2 - Toilet seats & surrounds Cleaned

  YES

  NO

  N/A

• LAV3 - Hand basins/Taps /soap holder cleaned

  YES

  NO

  N/A

• LAV4 - Bin emptied/ Washed clean and left dry including bin stowage area

  YES

  NO

  N/A

• LAV5 - Floors free from debris/ washed/ scrubbed and left dry

  Yes

  No

  N/A

• LAV6 - In ground dirt cleaned from Walls/ Ceilings/ Floors /Doors air vents cleaned/ Baby changing table/ ash treys

  YES

  NO

  N/A

• LAV7 - Toilet kits replenished/replaced/ back up

  YES

  NO

  N/A

Galleys

• GAL1 - Ovens/Microwave/ & warming cupboards cleaned/ Chillers

  YES

  NO

  N/A

• GAL2 - Sinks and brewers

  YES

  NO

  N/A

• GAL3 - Walls/ Stowage doors & hard surfaces/ Pull outs treys

  YES

  NO

  N/A

• GAL4 - Floors & Stowage's/ free from debris and scrubbed clean

  YES

  NO

  N/A

• GAL5 - Compactor and surrounding area cleaned and left dry(new box installed), including (patton)/ Rubbish bins cleaned and washed/liners replaced (including returns)

  Yes

  No

  N/A

• GAL6 - Air vents cleaned/ Ceiling remove obvious marks and spills/ Crew seats and microphone

  YES

  NO

  N/A

Other (MISC)

• MISC1 - Return dressing loaded

  YES

  NO

  N/A

• MISC2 - Flight deck floor cleaned/ Cup holds wiped and all rubbish removed from lockers and, stowage's and bins. Rubbish bag replaced when applicable

  YES

  NO

  N/A

• MISC3- Crew rest area dressed according to aircraft type/ Walls floors and ceilings cleaned (including vents)

  Yes

  No

  N/A

• MISC4 - Inside windscreen cleaned/ Sun blinds cleaned and free of steaks

  Yes

  No

  N/A

• MISC5 - Security slip filled out accurately

  YES

  NO

  N/A

• MISC6 - General / Jetty/ Stands/ ETC.

  YES

  NO

  N/A