Bskyb West Department Revisit Feedback

• Original Job Number:-

• Date of revisit

  Date

• Engineer Completing Original Visit (If more than one please Supply All Engineer Details)

• Location of Revisit
  Address

Details

• Date of Original Visit

  Date

• Original Job Type

  Service Call

  Install

  Moving Home

Previous Job Details

• Did the original Engineer leave a contact Number

  Yes

  No

  N/A

• Any Other Comments:-

Coaching, feedback and development areas:-

• Was the router connected to the stb

  Yes

  No

  N/A

• Were All cable routes tidy and to customers satisfaction?

  Yes

  No

  N/A

• Is the Stb running the correct software version

  Yes

  No

  N/A

• What work did you have to carry out to ensure the customers system was fully functioning and to ensure the customer was completely satisfied?

• Any photos of any good/bad quality work

  Media

• Any other comments or feedback to original engineer, this can include any feedback the customer may like to add or has given in general conversation about the previous visit

• Signature:-

  Sign